Provision of Update, Maintenance and Development/Re-development of Websites, Apps and Associated Services

National Transport Authority

The NTA requires a digital or website supplier to manage, maintain, enhance and further develop/redevelop a number of national public transport based websites, including, but not limited to:
www.transportforireland.ie
www.leapcard.ie (functional eCommerce site which includes account management),
— about.leapcard.ie (non-functional information site),
www.nationaltransport.ie
www.busconnects.ie
www.locallink.ie
www.activetravellogger.ie
www.smartertravelworkplaces.ie (incorporating www.smartertravelcampus.ie)
www.cyclemanual.ie
Over the years the number of platforms these site have been developed on, differ. As such the authority is seeking a supplier to provide a new content management system(s) to maintain all of the sites. This will improve the authority’s ability to manage and efficiently update and disseminate content. It is envisaged by having one provider and system(s) will reduce the complexity of managing, maintaining and supporting system(s).

Deadline
The time limit for receipt of tenders was 2019-11-22. The procurement was published on 2019-10-24.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-10-24 Contract notice
2020-11-12 Contract award notice
Contract notice (2019-10-24)
Contracting authority
Name and addresses
Name: National Transport Authority
National registration number: N/a
Postal address: Dun Sceine, Iveagh Court, Harcourt Lane
Postal town: Dublin 2
Postal code: D02 WT20
Country: Ireland 🇮🇪
Contact person: Mark Bradwell
Phone: +353 1-8798300 📞
E-mail: procurement@nationaltransport.ie 📧
Fax: +353 1-8798333 📠
Region: Dublin 🏙️
URL: https://nationaltransport.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=156106&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=156106&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Provision of Update, Maintenance and Development/Re-development of Websites, Apps and Associated Services”
Products/services: IT services: consulting, software development, Internet and support 📦
Short description:
“The NTA requires a digital or website supplier to manage, maintain, enhance and further develop/redevelop a number of national public transport based...”    Show more

1️⃣
Additional products/services: Networking, Internet and intranet software development services 📦
Additional products/services: Provider services 📦
Additional products/services: World wide web (www) site design services 📦
Additional products/services: World wide web (www) site operation host services 📦
Additional products/services: Application service providers 📦
Additional products/services: Internet development services 📦
Additional products/services: Internet or intranet client application development services 📦
Additional products/services: Internet or intranet server application development services 📦
Place of performance: Ireland 🏙️
Main site or place of performance: Ireland.
Description of the procurement:
“The NTA requires a digital or website supplier to manage, maintain, enhance and further develop/ redevelop a number of national public transport based...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“The contract will be for an initial period of 3 years. If the services provided are deemed to be satisfactory the contract may be renewed once by the...”    Show more
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“Dependent on the number of compliant submissions received, the authority intends to invite up to 5 candidates, (subject to the quality of the candidates...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: As set out in the procurement documents.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Will be set out at invitation to tender stage.
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Restricted procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-11-22 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2020-08-13 📅

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information

“The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award...”    Show more
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
URL: http://www.courts.ie 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“As set out in S.I. No 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).”
Source: OJS 2019/S 209-510765 (2019-10-24)
Contract award notice (2020-11-12)
Object
Scope of the procurement
Title:
“Provision of Update, Maintenance and Development/Re-development of Websites, Apps and Associated Services OCT159393-2019”
Short description:
“The NTA requires a digital or website supplier to manage, maintain, enhance and further develop/ redevelop a number of national public transport based...”    Show more
Total value of the procurement (excluding VAT): EUR 784 884 💰
Description
Main site or place of performance: Ireland.
Description of the procurement:
“The NTA requires a digital or website supplier to manage, maintain, enhance and further develop/ redevelop a number of national public transport based...”    Show more
Award criteria
Quality criterion (name): Manage cloud hosting environment, service requests, monitoring and reporting
Quality criterion (weighting): 12
Quality criterion (name): Transfer of websites
Quality criterion (weighting): 4
Quality criterion (name):
“Regular tasks and updates, on-going SEO and website monitoring and on-going training”
Quality criterion (name):
“Website and application development, progressive web apps and accelerated mobile pages”
Quality criterion (name): Accessibility and supported languages
Quality criterion (weighting): 8
Quality criterion (name): Provision of mobile application analytics and push notifications
Quality criterion (name): Service level agreement
Quality criterion (weighting): 6
Quality criterion (name): Contract management
Price (weighting): 30

Procedure
Administrative information
Previous publication concerning this procedure: 2019/S 209-510765
Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice

Award of contract

1️⃣
Contract Number: 1
Title:
“Provision of Update, Maintenance and Development/Re-development of Websites, Apps and Associated Services”
Date of conclusion of the contract: 2020-10-28 📅
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: IBI Group (UK) Ltd
Postal town: Manchester
Country: United Kingdom 🇬🇧
Region: United Kingdom 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 784 884 💰

Complementary information
Additional information

“The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award...”    Show more
Review body
Postal town: Dublin 7
Source: OJS 2020/S 224-551229 (2020-11-12)