Due to the requirements of I-SEM as well as existing service desk requirements, a market operations out of hours support desk is required. The out of hour’s service desk main function is to ensure the Limited Communication Failure (LCF) procedure is being followed. An LCF impacts participant’s (customers in the market) ability to submit offer data before gate closure.
EirGrid intends to establish a single supplier framework. The framework agreement period will be for an initial duration of three (3) years with the option to extend annually for up to an additional five (5) years, subject always to the satisfactory performance of the supplier.
Deadline
The time limit for receipt of tenders was 2020-01-09.
The procurement was published on 2019-12-04.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Market Operations Out of Hours Support Desk
ENQEIR689
Products/services: Systems and technical consultancy services📦
Short description:
“Due to the requirements of I-SEM as well as existing service desk requirements, a market operations out of hours support desk is required. The out of hour’s...”
Short description
Due to the requirements of I-SEM as well as existing service desk requirements, a market operations out of hours support desk is required. The out of hour’s service desk main function is to ensure the Limited Communication Failure (LCF) procedure is being followed. An LCF impacts participant’s (customers in the market) ability to submit offer data before gate closure.
EirGrid intends to establish a single supplier framework. The framework agreement period will be for an initial duration of three (3) years with the option to extend annually for up to an additional five (5) years, subject always to the satisfactory performance of the supplier.
Show more
Estimated value excluding VAT: EUR 3 500 000 💰
1️⃣
Additional products/services: Systems and technical consultancy services📦
Place of performance: Belfast 🏙️
Place of performance: Dublin🏙️
Main site or place of performance: Dublin, Belfast.
Description of the procurement:
“EirGrid Group has implemented the Integrated Single Electricity Market (I-SEM) in October 2018, which is an all island wholesale electricity market. Due to...”
Description of the procurement
EirGrid Group has implemented the Integrated Single Electricity Market (I-SEM) in October 2018, which is an all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, a market operations out of hours support desk is required. The out of hour’s service desk main function is to ensure the Limited Communication Failure (LCF) procedure is being followed. An LCF impacts participant’s (customers in the market) ability to submit offer data before gate closure. Offer Data refers to Physical Notifications (PNs), Commercial Offer Data (COD) and/or Technical Offer Data (TOD) as appropriate. Participants can update their PNs, COD and TOD up to Gate Closure of the Imbalance Settlement Period. Gate closure is the time after which particular data transactions may no longer be submitted and accepted.
In instances where, 1 or more parties, experience an LCF which impacts the submission of Offer Data for the next scheduled gate closure, they must immediately notify the market operator via the designated communication channels. Upon receipt of an LCF notification the market operator will have a responsibility to assess the validity of the LCF notification and use reasonable efforts to submit Offer Data to the Balancing Market Interface before the next scheduled Gate Closure.
EirGrid intends to establish a single supplier framework. The framework agreement period will be for an initial duration of three (3) years with the option to extend annually for up to an additional five (5) years, subject always to the satisfactory performance of the supplier.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Maximum number: 5
Objective criteria for choosing the limited number of candidates:
“Please see information memorandum and pre-qualification questionnaire attached to this notice.” Information about options
Options ✅
Description of options:
“The initial contract period envisaged is 3 years with the possibility to extend annually up to a further 5 years, subject always to the satisfactory...”
Description of options
The initial contract period envisaged is 3 years with the possibility to extend annually up to a further 5 years, subject always to the satisfactory performance of the supplier.
The estimated spend of 3 500 000 EUR is taking into account the full duration of the contract including the possible extensions.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“Please see information memorandum and pre-qualification questionnaire attached to this notice.” Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
List and brief description of rules and criteria:
“Please see information memorandum and pre-qualification questionnaire attached to this notice.”
Deposits and guarantees required:
“Please see information memorandum and pre-qualification questionnaire attached to this notice.”
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“Please see information memorandum and pre-qualification questionnaire attached to this notice.”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Please see information memorandum and pre-qualification questionnaire attached to this notice.” Conditions related to the contract
Contract performance conditions:
“Please see information memorandum and pre-qualification questionnaire attached to this notice.”
Procedure Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-01-09
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant and are in a position to produce a valid tax clearance certificate or eTax Clearance from the revenue commissioners when requested;
6) If for any reason it is not possible to award the contract 1 or more of the tenderers invited following the conclusion of this competitive process, the contracting authority reserves the right to award the contract to the next ranked tenderer as appropriate;
7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;
9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
Show more Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://www.courts.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this contract to which a standstill period applies in accordance with Council Directive 2014/25/EU, until after...”
Precise information on deadline(s) for review procedures
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Council Directive 2014/25/EU, until after the expiry of the standstill period which commences on the day following the date of notification on concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the reviewable public contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation in this contract.
Show more Service from which information about the review procedure may be obtained
Name: Central office of the High Courts (Appeal Section)
Postal address: Ground Floor, East Wing, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://www.courts.ie🌏
Source: OJS 2019/S 237-582402 (2019-12-04)
Contract award notice (2020-09-09) Object Scope of the procurement
Short description:
“This tender process is complete.
Due to the requirements of I-SEM as well as existing service desk requirements, a market operations out of hours support...”
Short description
This tender process is complete.
Due to the requirements of I-SEM as well as existing service desk requirements, a market operations out of hours support desk is required. The out of hour’s service desk main function is to ensure the Limited Communication Failure (LCF) procedure is being followed. An LCF impacts participant’s (customers in the market) ability to submit Offer Data before Gate Closure.
EirGrid intends to establish a single supplier framework. The framework agreement period will be for an initial duration of three (3) years with the option to extend annually for up to an additional five (5) years, subject always to the satisfactory performance of the supplier.
Show more
Total value of the procurement (excluding VAT): EUR 3 500 000 💰
Description
Description of the procurement:
“EirGrid Group has implemented the Integrated Single Electricity Market (I-SEM) in October 2018, which is an all island wholesale electricity market. Due to...”
Description of the procurement
EirGrid Group has implemented the Integrated Single Electricity Market (I-SEM) in October 2018, which is an all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, a Market Operations out of hours support desk is required. The out of hour’s service desk main function is to ensure the Limited Communication Failure (LCF) procedure is being followed. An LCF impacts participant’s (customers in the market) ability to submit Offer Data before Gate Closure. Offer Data refers to Physical Notifications (PNs), Commercial Offer Data (COD) and/or Technical Offer Data (TOD) as appropriate. Participants can update their PNs, COD and TOD up to gate closure of the imbalance settlement period. Gate closure is the time after which particular data transactions may no longer be submitted and accepted.
In instances where, one or more Parties, experience an LCF which impacts the submission of Offer Data for the next scheduled Gate Closure, they must immediately notify the market operator via the designated communication channels. Upon receipt of an LCF notification the market operator will have a responsibility to assess the validity of the LCF notification and use reasonable efforts to submit offer data to the balancing market interface before the next scheduled gate closure.
EirGrid intends to establish a single supplier framework. The framework agreement period will be for an initial duration of three (3) years with the option to extend annually for up to an additional five (5) years, subject always to the satisfactory performance of the supplier.
Show more Award criteria
Quality criterion (name): Resources
Quality criterion (weighting): 10
Quality criterion (name): Approach and methodology
Quality criterion (weighting): 50
Quality criterion (name): Transition
Price (weighting): 30
Information about options
Description of options:
“The initial contract period envisaged is 3 years with the possibility to extend annually up to a further 5 years, subject always to the satisfactory...”
Description of options
The initial contract period envisaged is 3 years with the possibility to extend annually up to a further 5 years, subject always to the satisfactory performance of the supplier.
The estimated spend of EUR 3.5 million is taking into account the full duration of the contract including the possible extensions.
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 237-582402
Award of contract
1️⃣
Contract Number: 1
Title: Market Operations Out of Hours Support Desk
Date of conclusion of the contract: 2020-09-07 📅
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Accenture Ltd
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square, Grand Canal Harbour
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 872039093📞
E-mail: derek.kearney@accenture.com📧
Region: Dublin🏙️
URL: http://www.accenture.com🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 3 500 000 💰
Complementary information Review body
Postal town: Dublin 7
Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this contract to which a standstill period applies in accordance with Council Directive 2014/25/EU, until after...”
Precise information on deadline(s) for review procedures
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Council Directive 2014/25/EU, until after the expiry of the standstill period which commences on the day following the date of notification on concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the reviewable public contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation in this contract.
Show more Service from which information about the review procedure may be obtained
Postal town: Dublin 7
Source: OJS 2020/S 178-430916 (2020-09-09)