ICT-181 โ€” Multi-Lot Framework Agreement for HIQA ICT Multi-Vendor Resources

Health Information and Quality Authority (HIQA)

HIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181).
Please see Appendix 1, Section 3 for full details of each role required.
All roles sought shall be at a senior level i.e. min 4 years experience.
A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot.
This RFT is divided into the following six (6) lots:
1) Application Development โ€” CRM (xRM);
2) Project management;
3) Business intelligence;
4) Infrastructure;
5) Application development โ€” Sharepoint;
6) Application development โ€” channel technologies.

Deadline

The time limit for receipt of tenders was 2019-07-12. The procurement was published on 2019-06-10.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-06-10 Contract notice
2020-03-10 Contract award notice
Contract notice (2019-06-10)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: ICT-181
Short description:
HIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181). Please see Appendix 1, Section 3 for full details of each role required. All roles sought shall be at a senior level i.e. min 4 years experience. A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot. This RFT is divided into the following six (6) lots: 1) Application Development โ€” CRM (xRM); 2) Project management; 3) Business intelligence; 4) Infrastructure; 5) Application development โ€” Sharepoint; 6) Application development โ€” channel technologies.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional CPV: Networking developers software development services ๐Ÿ“ฆ
Business analysis consultancy services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301
Postal code: CityGate
Postal town: Mahon
Contact
Internet address: https://www.hiqa.ie/ ๐ŸŒ
E-mail: noconnor@hiqa.ie ๐Ÿ“ง
Phone: +353 212409300 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2019-06-10 ๐Ÿ“…
Submission deadline: 2019-07-12 ๐Ÿ“…
Publication date: 2019-06-12 ๐Ÿ“…
Identifiers
Notice number: 2019/S 111-272782
OJ-S issue: 111
Additional information
Attached as document.

Object
Scope of the procurement
Short description:
HIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181).
Please see Appendix 1, Section 3 for full details of each role required.
All roles sought shall be at a senior level i.e. min 4 years experience.
A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot.
This RFT is divided into the following six (6) lots:
1) Application Development โ€” CRM (xRM);
2) Project management;
3) Business intelligence;
4) Infrastructure;
5) Application development โ€” Sharepoint;
6) Application development โ€” channel technologies.
Estimated total value: 14 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 1: Application Development โ€” CRM (xRM)
Lot number: 1
Short description:
This lot covers the delivery of HIQA regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include:
โ€” regulation of medical ionising radiation exposure,
โ€” regulation of standards and Regulation of upcoming legislation.
Estimated value excluding VAT: 3 000 000 EUR ๐Ÿ’ฐ
Duration: 24 months
Description of options:
The Contracting Authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the Contracting Authorityโ€™s obligations at law.
Additional information: Attached as document.
Title of the lot: Lot 2: Project Delivery โ€” Programme/Project Management, Business Analyst qnd Testing
Lot number: 2
Short description:
This lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include.
โ€” risk management solutions,
โ€” legal case management solutions,
โ€” document/record management,
โ€” programme management office solutions,
โ€” audit and performance solution,
โ€” HR solution, and
โ€” finance solution.
Estimated value excluding VAT: 5 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 3: Business Intelligence
Lot number: 3
Short description:
This lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting requirements of HIQA. These projects include the development of a new data warehouse, implementation of a new analytical platform, development of analytics dashboards and mobile business intelligence, etc.
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Estimated value excluding VAT: 2 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 4: Infrastructure
Lot number: 4
Short description:
This lot covers the delivery of core infrastructure projects and services to support HIQA regulation and legislative projects. These projects include:
โ€” windows server upgrades,
โ€” firewall replacements,
โ€” network upgrades,
โ€” new offices,
โ€” client OS upgrades,
โ€” audio and visual upgrades,
โ€” SAN and NAS upgrades and performance tuning, security improvements, and
โ€” auditing projects, and others.
Title of the lot: Lot 5: Application Development โ€” SharePoint
Lot number: 5
Short description:
This lot covers the delivery of HIQA regulation and legislative projects on the current HIQA SharePoint System. Sample current projects include intranet redevelopment, quality management system upgrade, regulation of medical ionising radiation exposure, regulation of standards and regulation of upcoming legislation.
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Estimated value excluding VAT: 1 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 6: Application Development โ€” Channel Technologies
Lot number: 6
Short description:
This lot covers the delivery of cloud and mobile solutions to support HIQA regulation and legislative projects. Projects include electronic notebook to support fieldwork, digital signatures, HIQA portal, API development/Architecture, publishing open data and various others projects.
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Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see RFT for details.
Contract execution
Contract performance conditions: Please see RFT for details.

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 24
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2020-07-12 ๐Ÿ“…
Tender opening date: 2019-07-12 ๐Ÿ“…
Tender opening time: 17:00
Place: ETenders.
Additional information:
Members of the evaluation panel will evaluate this tender as per selection and award criteria stated in RFT/TRD documents.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Health Information and Quality Authority
Postal address: Unit 1301 City Gate
Postal town: Mahon, Cork
Postal code: T12 Y2XT
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: noconnor@hiqa.ie ๐Ÿ“ง
Internet address: https://www.hiqa.ie ๐ŸŒ
Information about review deadlines:
There will be a mandatory standstill period following the award notification, following which a contract will be executed with the successful tenderer.
Body responsible for mediation procedures
Name: Central Office of the High Court
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay,
Postal town: Dublin
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: http://www.courts.ie/ ๐ŸŒ
Source: OJS 2019/S 111-272782 (2019-06-10)
Contract award notice (2020-03-10)
Object
Scope of the procurement
Short description:
HIQA is establishing a multi-vendor framework agreement for the procurement of ICT resource services, under framework agreement Ref: (ICT-181). Please see Appendix 1, Section 3 for full details of each role required. All roles sought shall be at a senior level i.e. Min 4 years experience. A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot. This RFT is divided into the following six (6) lots: 1) application development โ€” CRM (xRM); 2) project management; 3) business intelligence; 4) infrastructure; 5) application development โ€” sharepoint; 6) application development โ€” channel technologies.
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Total value of the procurement: 14 000 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Unit 1301, CityGate

Reference
Dates
Date dispatched: 2020-03-10 ๐Ÿ“…
Publication date: 2020-03-13 ๐Ÿ“…
Identifiers
Notice number: 2020/S 052-124095
Refers to notice: 2019/S 111-272782
OJ-S issue: 52

Object
Scope of the procurement
Short description:
HIQA is establishing a multi-vendor framework agreement for the procurement of ICT resource services, under framework agreement Ref: (ICT-181).
All roles sought shall be at a senior level i.e. Min 4 years experience.
1) application development โ€” CRM (xRM);
2) project management;
3) business intelligence;
4) infrastructure;
5) application development โ€” sharepoint;
6) application development โ€” channel technologies.
Title of the lot: Lot 1:Application Development โ€” CRM (xRM)
Short description:
This lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include regulation of medical ionising radiation exposure,
regulation of standards and regulation of upcoming legislation.
Description of options:
The contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the contracting authorityโ€™s obligations at law.
Title of the lot: Lot 2: Project Delivery โ€” Programme/Project Management, Business Analyst and Testing
Short description:
This lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include risk management solutions, legal case management solutions, document/record management, programme management office solutions, audit and performance solution, HR solution, and finance solution.
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This lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting requirements of HIQA. These projects
include the development of a new data warehouse, implementation of a new analytical platform, development of analytics dashboards and mobile business Intelligence etc.
This lot covers the delivery of core infrastructure projects and services to support HIQA Regulation and Legislative projects. These projects include, windows server upgrades, firewall replacements, network upgrades, new offices, client OS upgrades, audio and visual upgrades, SAN and NAS upgrades and performance tuning, security improvements and auditing projects, and others.
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This lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA SharePoint system. Sample current projects include intranet redevelopment, quality management system upgrade, regulation of medical ionising radiation exposure, regulation of standards and regulation of upcoming legislation.
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Title of the lot: Lot 6: Application Development โ€“ Channel Technologies
Place of performance
Main site or place of performance: Ireland

Procedure
Award criteria
Quality criterion (name): Demonstrated professional ability and technical competence including proven contract management and continuity of supply
Quality criterion (weighting): 30 %
Quality criterion (name): Quality and relevant experience of: the candidates proposed
Quality criterion (weighting): 40 %
Price (weighting): 30 %

Award of contract
Date of contract conclusion: 2019-09-02 ๐Ÿ“…
Name: Dss
National registration number: IE4801297D
Postal address: Hyde House Adelaide Road
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 867749881 ๐Ÿ“ž
E-mail: ltobin@codec.ie ๐Ÿ“ง
Internet address: http://www.codecdss.ie ๐ŸŒ
Total value of the procurement: 200 000 EUR ๐Ÿ’ฐ
Date of contract conclusion: 2019-11-04 ๐Ÿ“…
Name: Ergo
National registration number: IE6597876G
Postal address: 1st Floor, Block T East Point Business
Postal town: Dublin 3
Phone: +353 18843213 ๐Ÿ“ž
E-mail: info@ergogroup.ie ๐Ÿ“ง
Internet address: http://www.ergogroup.ie ๐ŸŒ
Date of contract conclusion: 2019-09-13 ๐Ÿ“…
Name: IT Alliance Group
National registration number: IE 8257743 E
Postal address: 12C Joyce Way, Park West Business Park
Postal town: Dublin 12
Phone: +353 879804567 ๐Ÿ“ž
E-mail: marie.mccarthy@italliancegroup.com ๐Ÿ“ง
Internet address: http://www.italliancegroup.com ๐ŸŒ
Name: Storm Technology Ltd
National registration number: IE 8228144P
Postal address: Capel Building, Marys Abbey
Postal town: Dublin 7
Phone: +353 15242310 ๐Ÿ“ž
E-mail: kflannery@storm.ie ๐Ÿ“ง
Internet address: http://www.storm.ie ๐ŸŒ
Information about tenders
Number of tenders received: 8
10
2
4

Complementary information
Review body
Postal address: Unit 1301 City Gate, Cork
Postal town: Mahon
Information about review deadlines:
There will be a mandatory standstill period following each award notification, following which a framework agreement will be executed with the successful tenderer.
Body responsible for mediation procedures
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Source: OJS 2020/S 052-124095 (2020-03-10)