ICT-181 โ€” Multi-Lot Framework Agreement for HIQA ICT Multi-Vendor Resources

Health Information and Quality Authority (HIQA)

HIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181).
Please see Appendix 1, Section 3 for full details of each role required.
All roles sought shall be at a senior level i.e. min 4 years experience.
A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot.
This RFT is divided into the following six (6) lots:
1) Application Development โ€” CRM (xRM);
2) Project management;
3) Business intelligence;
4) Infrastructure;
5) Application development โ€” Sharepoint;
6) Application development โ€” channel technologies.

Deadline

The time limit for receipt of tenders was 2019-07-12. The procurement was published on 2019-06-10.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-06-10 Contract notice
2020-03-10 Contract award notice
Contract notice (2019-06-10)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: ICT-181
Short description:
โ€œHIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181). Please see...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional CPV: Networking developers software development services ๐Ÿ“ฆ
Business analysis consultancy services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301
Postal code: CityGate
Postal town: Mahon
Contact
Internet address: https://www.hiqa.ie/ ๐ŸŒ
E-mail: noconnor@hiqa.ie ๐Ÿ“ง
Phone: +353 212409300 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2019-06-10 ๐Ÿ“…
Submission deadline: 2019-07-12 ๐Ÿ“…
Publication date: 2019-06-12 ๐Ÿ“…
Identifiers
Notice number: 2019/S 111-272782
OJ-S issue: 111
Additional information

โ€œAttached as document.โ€

Object
Scope of the procurement
Short description:
โ€œHIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181).โ€

โ€œPlease see Appendix 1, Section 3 for full details of each role required.โ€
Show more (9)
โ€œAll roles sought shall be at a senior level i.e. min 4 years experience.โ€

โ€œA maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot.โ€

โ€œThis RFT is divided into the following six (6) lots:โ€

โ€œ1) Application Development โ€” CRM (xRM);โ€

โ€œ2) Project management;โ€

โ€œ3) Business intelligence;โ€

โ€œ4) Infrastructure;โ€

โ€œ5) Application development โ€” Sharepoint;โ€

โ€œ6) Application development โ€” channel technologies.โ€
Estimated total value: 14 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 1: Application Development โ€” CRM (xRM)
Lot number: 1
Short description:
โ€œThis lot covers the delivery of HIQA regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include:โ€

โ€œโ€” regulation of medical ionising radiation exposure,โ€
Show more (1)
โ€œโ€” regulation of standards and Regulation of upcoming legislation.โ€
Estimated value excluding VAT: 3 000 000 EUR ๐Ÿ’ฐ
Duration: 24 months
Description of options:
โ€œThe Contracting Authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions...โ€    Show more
Additional information:
โ€œAttached as document.โ€
Title of the lot: Lot 2: Project Delivery โ€” Programme/Project Management, Business Analyst qnd Testing
Lot number: 2
Short description:
โ€œThis lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include.โ€

โ€œโ€” risk management solutions,โ€
Show more (6)
โ€œโ€” legal case management solutions,โ€

โ€œโ€” document/record management,โ€

โ€œโ€” programme management office solutions,โ€

โ€œโ€” audit and performance solution,โ€

โ€œโ€” HR solution, andโ€

โ€œโ€” finance solution.โ€
Estimated value excluding VAT: 5 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 3: Business Intelligence
Lot number: 3
Short description:
โ€œThis lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting...โ€    Show more
Estimated value excluding VAT: 2 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 4: Infrastructure
Lot number: 4
Short description:
โ€œThis lot covers the delivery of core infrastructure projects and services to support HIQA regulation and legislative projects. These projects include:โ€

โ€œโ€” windows server upgrades,โ€
Show more (7)
โ€œโ€” firewall replacements,โ€

โ€œโ€” network upgrades,โ€

โ€œโ€” new offices,โ€

โ€œโ€” client OS upgrades,โ€

โ€œโ€” audio and visual upgrades,โ€

โ€œโ€” SAN and NAS upgrades and performance tuning, security improvements, andโ€

โ€œโ€” auditing projects, and others.โ€
Title of the lot: Lot 5: Application Development โ€” SharePoint
Lot number: 5
Short description:
โ€œThis lot covers the delivery of HIQA regulation and legislative projects on the current HIQA SharePoint System. Sample current projects include intranet...โ€    Show more
Estimated value excluding VAT: 1 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Lot 6: Application Development โ€” Channel Technologies
Lot number: 6
Short description:
โ€œThis lot covers the delivery of cloud and mobile solutions to support HIQA regulation and legislative projects. Projects include electronic notebook to...โ€    Show more
Place of performance
Main site or place of performance:
โ€œIreland.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œPlease see RFT for details.โ€
Contract execution
Contract performance conditions:
โ€œPlease see RFT for details.โ€

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 24
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2020-07-12 ๐Ÿ“…
Tender opening date: 2019-07-12 ๐Ÿ“…
Tender opening time: 17:00
Place: ETenders.
Additional information:
โ€œMembers of the evaluation panel will evaluate this tender as per selection and award criteria stated in RFT/TRD documents.โ€

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Health Information and Quality Authority
Postal address: Unit 1301 City Gate
Postal town: Mahon, Cork
Postal code: T12 Y2XT
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: noconnor@hiqa.ie ๐Ÿ“ง
Internet address: https://www.hiqa.ie ๐ŸŒ
Information about review deadlines:
โ€œThere will be a mandatory standstill period following the award notification, following which a contract will be executed with the successful tenderer.โ€
Body responsible for mediation procedures
Name: Central Office of the High Court
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay,
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: http://www.courts.ie/ ๐ŸŒ
Source: OJS 2019/S 111-272782 (2019-06-10)
Contract award notice (2020-03-10)
Object
Scope of the procurement
Short description:
โ€œHIQA is establishing a multi-vendor framework agreement for the procurement of ICT resource services, under framework agreement Ref: (ICT-181). Please see...โ€    Show more
Total value of the procurement: 14 000 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Unit 1301, CityGate

Reference
Dates
Date dispatched: 2020-03-10 ๐Ÿ“…
Publication date: 2020-03-13 ๐Ÿ“…
Identifiers
Notice number: 2020/S 052-124095
Refers to notice: 2019/S 111-272782
OJ-S issue: 52

Object
Scope of the procurement
Short description:
โ€œHIQA is establishing a multi-vendor framework agreement for the procurement of ICT resource services, under framework agreement Ref: (ICT-181).โ€

โ€œAll roles sought shall be at a senior level i.e. Min 4 years experience.โ€
Show more (6)
โ€œ1) application development โ€” CRM (xRM);โ€

โ€œ2) project management;โ€

โ€œ3) business intelligence;โ€

โ€œ4) infrastructure;โ€

โ€œ5) application development โ€” sharepoint;โ€

โ€œ6) application development โ€” channel technologies.โ€
Title of the lot: Lot 1:Application Development โ€” CRM (xRM)
Short description:
โ€œThis lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include regulation of...โ€    Show more

โ€œregulation of standards and regulation of upcoming legislation.โ€
Description of options:
โ€œThe contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions...โ€    Show more
Title of the lot: Lot 2: Project Delivery โ€” Programme/Project Management, Business Analyst and Testing
Short description:
โ€œThis lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include risk management solutions, legal case management...โ€    Show more

โ€œThis lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting...โ€    Show more
Show more (3)
โ€œinclude the development of a new data warehouse, implementation of a new analytical platform, development of analytics dashboards and mobile business...โ€    Show more

โ€œThis lot covers the delivery of core infrastructure projects and services to support HIQA Regulation and Legislative projects. These projects include,...โ€    Show more

โ€œThis lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA SharePoint system. Sample current projects include intranet...โ€    Show more
Title of the lot: Lot 6: Application Development โ€“ Channel Technologies
Place of performance
Main site or place of performance:
โ€œIrelandโ€

Procedure
Award criteria
Quality criterion (name): Demonstrated professional ability and technical competence including proven contract management and continuity of supply
Quality criterion (weighting): 30 %
Quality criterion (name): Quality and relevant experience of: the candidates proposed
Quality criterion (weighting): 40 %
Price (weighting): 30 %

Award of contract
Date of contract conclusion: 2019-09-02 ๐Ÿ“…
Name: Dss
National registration number: IE4801297D
Postal address: Hyde House Adelaide Road
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 867749881 ๐Ÿ“ž
E-mail: ltobin@codec.ie ๐Ÿ“ง
Internet address: http://www.codecdss.ie ๐ŸŒ
Total value of the procurement: 200 000 EUR ๐Ÿ’ฐ
Date of contract conclusion: 2019-11-04 ๐Ÿ“…
Name: Ergo
National registration number: IE6597876G
Postal address: 1st Floor, Block T East Point Business
Postal town: Dublin 3
Phone: +353 18843213 ๐Ÿ“ž
E-mail: info@ergogroup.ie ๐Ÿ“ง
Internet address: http://www.ergogroup.ie ๐ŸŒ
Date of contract conclusion: 2019-09-13 ๐Ÿ“…
Name: IT Alliance Group
National registration number: IE 8257743 E
Postal address: 12C Joyce Way, Park West Business Park
Postal town: Dublin 12
Phone: +353 879804567 ๐Ÿ“ž
E-mail: marie.mccarthy@italliancegroup.com ๐Ÿ“ง
Internet address: http://www.italliancegroup.com ๐ŸŒ
Name: Storm Technology Ltd
National registration number: IE 8228144P
Postal address: Capel Building, Marys Abbey
Postal town: Dublin 7
Phone: +353 15242310 ๐Ÿ“ž
E-mail: kflannery@storm.ie ๐Ÿ“ง
Internet address: http://www.storm.ie ๐ŸŒ
Information about tenders
Number of tenders received: 8
10
2
4

Complementary information
Review body
Postal address: Unit 1301 City Gate, Cork
Postal town: Mahon
Information about review deadlines:
โ€œThere will be a mandatory standstill period following each award notification, following which a framework agreement will be executed with the successful tenderer.โ€    Show more
Body responsible for mediation procedures
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Source: OJS 2020/S 052-124095 (2020-03-10)