ICT-181 โ€” Multi-Lot Framework Agreement for HIQA ICT Multi-Vendor Resources

Health Information and Quality Authority (HIQA)

HIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181).
Please see Appendix 1, Section 3 for full details of each role required.
All roles sought shall be at a senior level i.e. min 4 years experience.
A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot.
This RFT is divided into the following six (6) lots:
1) Application Development โ€” CRM (xRM);
2) Project management;
3) Business intelligence;
4) Infrastructure;
5) Application development โ€” Sharepoint;
6) Application development โ€” channel technologies.

Deadline
The time limit for receipt of tenders was 2019-07-12. The procurement was published on 2019-06-10.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-06-10 Contract notice
2020-03-10 Contract award notice
Contract notice (2019-06-10)
Contracting authority
Name and addresses
Name: Health Information and Quality Authority (HIQA)
National registration number: N/a
Postal address: Unit 1301
Postal town: Mahon
Postal code: CityGate
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Niamh O'Connor
Phone: +353 212409300 ๐Ÿ“ž
E-mail: noconnor@hiqa.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.hiqa.ie/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148516&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œICT-181 โ€” Multi-Lot Framework Agreement for HIQA ICT Multi-Vendor Resources ICT-181โ€
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Short description:
โ€œHIQA is establishing a multi-vendor Framework Agreement for the procurement of ICT resource services, under Framework Agreement Ref: (ICT-181). Please see...โ€    Show more
Estimated value excluding VAT: EUR 14 000 000 ๐Ÿ’ฐ
Information about lots
Tenders may be submitted for all lots

1๏ธโƒฃ
Scope of the procurement
Title: Lot 1: Application Development โ€” CRM (xRM)
Title
Lot Identification Number: 1
Description
Additional products/services: Networking developers software development services ๐Ÿ“ฆ
Additional products/services: Business analysis consultancy services ๐Ÿ“ฆ
Additional products/services: Information technology services ๐Ÿ“ฆ
Additional products/services: Project-management services other than for construction work ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Ireland.
Description of the procurement:
โ€œThis lot covers the delivery of HIQA regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include: โ€” regulation...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Information about options
Options โœ…
Description of options:
โ€œThe Contracting Authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions...โ€    Show more
Description
Additional information: Attached as document.

2๏ธโƒฃ
Scope of the procurement
Title:
โ€œLot 2: Project Delivery โ€” Programme/Project Management, Business Analyst qnd Testingโ€
Title
Lot Identification Number: 2
Description
Description of the procurement:
โ€œThis lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include. โ€” risk management solutions, โ€” legal case management...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 5 000 000 ๐Ÿ’ฐ

3๏ธโƒฃ
Scope of the procurement
Title: Lot 3: Business Intelligence
Title
Lot Identification Number: 3
Description
Description of the procurement:
โ€œThis lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 2 000 000 ๐Ÿ’ฐ

4๏ธโƒฃ
Scope of the procurement
Title: Lot 4: Infrastructure
Title
Lot Identification Number: 4
Description
Description of the procurement:
โ€œThis lot covers the delivery of core infrastructure projects and services to support HIQA regulation and legislative projects. These projects include: โ€”...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 2 000 000 ๐Ÿ’ฐ

5๏ธโƒฃ
Scope of the procurement
Title: Lot 5: Application Development โ€” SharePoint
Title
Lot Identification Number: 5
Description
Additional products/services: Security software development services ๐Ÿ“ฆ
Description of the procurement:
โ€œThis lot covers the delivery of HIQA regulation and legislative projects on the current HIQA SharePoint System. Sample current projects include intranet...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 1 000 000 ๐Ÿ’ฐ

6๏ธโƒฃ
Scope of the procurement
Title: Lot 6: Application Development โ€” Channel Technologies
Title
Lot Identification Number: 6
Description
Description of the procurement:
โ€œThis lot covers the delivery of cloud and mobile solutions to support HIQA regulation and legislative projects. Projects include electronic notebook to...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 1 000 000 ๐Ÿ’ฐ

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: Please see RFT for details.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please see RFT for details.

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 24
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-07-12 17:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2020-07-12 ๐Ÿ“…
Conditions for opening of tenders: 2019-07-12 17:00 ๐Ÿ“…
Conditions for opening of tenders (place): ETenders.
Conditions for opening of tenders (Information about authorised persons and opening procedure):
โ€œMembers of the evaluation panel will evaluate this tender as per selection and award criteria stated in RFT/TRD documents.โ€

Complementary information
Review body
Name: Health Information and Quality Authority
Postal address: Unit 1301 City Gate
Postal town: Mahon, Cork
Postal code: T12 Y2XT
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: noconnor@hiqa.ie ๐Ÿ“ง
URL: https://www.hiqa.ie ๐ŸŒ
Body responsible for mediation procedures
Name: Central Office of the High Court
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay,
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
URL: http://www.courts.ie/ ๐ŸŒ
Review procedure
Precise information on deadline(s) for review procedures:
โ€œThere will be a mandatory standstill period following the award notification, following which a contract will be executed with the successful tenderer.โ€
Source: OJS 2019/S 111-272782 (2019-06-10)
Contract award notice (2020-03-10)
Contracting authority
Name and addresses
Postal address: Unit 1301, CityGate

Object
Scope of the procurement
Short description:
โ€œHIQA is establishing a multi-vendor framework agreement for the procurement of ICT resource services, under framework agreement Ref: (ICT-181). Please see...โ€    Show more
Total value of the procurement (excluding VAT): EUR 14 000 000 ๐Ÿ’ฐ
Information about lots
This contract is divided into lots โœ…
Scope of the procurement
Title: Lot 1:Application Development โ€” CRM (xRM)
Description
Description of the procurement:
โ€œThis lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include regulation of...โ€    Show more
Award criteria
Quality criterion (name):
โ€œDemonstrated professional ability and technical competence including proven contract management and continuity of supplyโ€
Quality criterion (weighting): 30 %
Quality criterion (name): Quality and relevant experience of: the candidates proposed
Quality criterion (weighting): 40 %
Price (weighting): 30 %
Information about options
Description of options:
โ€œThe contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions...โ€    Show more
Scope of the procurement
Title:
โ€œLot 2: Project Delivery โ€” Programme/Project Management, Business Analyst and Testingโ€
Description
Description of the procurement:
โ€œThis lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include risk management solutions, legal case management...โ€    Show more
Description of the procurement:
โ€œThis lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting...โ€    Show more
Description of the procurement:
โ€œThis lot covers the delivery of core infrastructure projects and services to support HIQA Regulation and Legislative projects. These projects include,...โ€    Show more
Main site or place of performance: Ireland
Description of the procurement:
โ€œThis lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA SharePoint system. Sample current projects include intranet...โ€    Show more
Scope of the procurement
Title: Lot 6: Application Development โ€“ Channel Technologies

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 111-272782

Award of contract

1๏ธโƒฃ
Contract Number: 1
Lot Identification Number: 1
Title: Lot 1:Application Development โ€” CRM (xRM)
Date of conclusion of the contract: 2019-09-02 ๐Ÿ“…
Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 8
Name and address of the contractor
Name: Dss
National registration number: IE4801297D
Postal address: Hyde House Adelaide Road
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 867749881 ๐Ÿ“ž
E-mail: ltobin@codec.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.codecdss.ie ๐ŸŒ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ

2๏ธโƒฃ
Lot Identification Number: 2
Title:
โ€œLot 2: Project Delivery โ€” Programme/Project Management, Business Analyst and Testingโ€
Date of conclusion of the contract: 2019-11-04 ๐Ÿ“…
Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 5
Number of tenders received by electronic means: 10
Name and address of the contractor
Name: Ergo
National registration number: IE6597876G
Postal address: 1st Floor, Block T East Point Business
Postal town: Dublin 3
Phone: +353 18843213 ๐Ÿ“ž
E-mail: info@ergogroup.ie ๐Ÿ“ง
Fax: +353 18843201 ๐Ÿ“ 
URL: http://www.ergogroup.ie ๐ŸŒ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ

3๏ธโƒฃ
Lot Identification Number: 4
Title: Lot 4: Infrastructure
Date of conclusion of the contract: 2019-09-13 ๐Ÿ“…
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: IT Alliance Group
National registration number: IE 8257743 E
Postal address: 12C Joyce Way, Park West Business Park
Postal town: Dublin 12
Phone: +353 879804567 ๐Ÿ“ž
E-mail: marie.mccarthy@italliancegroup.com ๐Ÿ“ง
URL: http://www.italliancegroup.com ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ

4๏ธโƒฃ
Lot Identification Number: 5
Title: Lot 5 โ€“ Application Development - SharePoint
Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 4
Name and address of the contractor
Name: Storm Technology Ltd
National registration number: IE 8228144P
Postal address: Capel Building, Marys Abbey
Postal town: Dublin 7
Phone: +353 15242310 ๐Ÿ“ž
E-mail: kflannery@storm.ie ๐Ÿ“ง
URL: http://www.storm.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ

Complementary information
Review body
Postal address: Unit 1301 City Gate, Cork
Postal town: Mahon
Body responsible for mediation procedures
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Review procedure
Precise information on deadline(s) for review procedures:
โ€œThere will be a mandatory standstill period following each award notification, following which a framework agreement will be executed with the successful tenderer.โ€    Show more
Source: OJS 2020/S 052-124095 (2020-03-10)