HIS-3 — A National Online Solution and Managed Service to Support the Undertaking of the National Care Experience Programme
Health Information and Quality Authority (HIQA)
A national online solution and managed service to support the undertaking of the National Care Experience Programme.
Please see attached tender documents for further information.
The time limit for receipt of tenders was 2019-02-17. The procurement was published on 2019-01-18.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Customer services › Customer survey services › Customer satisfaction survey
- • Survey services › Survey analysis services
- • Survey services › Survey design services
Procurement history
| Date | Document |
|---|---|
| 2019-01-18 | Contract notice |
| 2019-10-17 | Contract award notice |
Contract notice (2019-01-18)
Object
Scope of the procurement
Title: Survey services
Reference number: HIS-3
Short description:
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Survey services 📦
Additional CPV: Survey design services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301
Postal code: CityGate
Postal town: Mahón
Contact
Internet address: https://www.hiqa.ie/ 🌏
E-mail: noconnor@hiqa.ie 📧
Phone: +353 212409300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-01-18 📅
Submission deadline: 2019-02-17 📅
Publication date: 2019-01-22 📅
Identifiers
Notice number: 2019/S 015-031477
OJ-S issue: 15
Additional information
Object
Scope of the procurement
Short description:
Estimated total value: 2 500 000 EUR 💰
Estimated value excluding VAT: 2 500 000 EUR 💰
Duration: 36 months
Description of options:
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see RFT for details.
Contract execution
Contract performance conditions: Please see RFT for details
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2020-02-16 📅
Tender opening date: 2019-02-17 📅
Tender opening time: 12:00
Place: ETenders
Additional information:
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Health Information and Quality Authority
Postal address: Unit 1301 City Gate
Postal town: Mahon, Cork
Postal code: T12 Y2XT
Country: Ireland 🇮🇪
E-mail: noconnor@hiqa.ie 📧
Internet address: https://www.hiqa.ie 🌏
Information about review deadlines:
Name: Central Office of the High Court
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay,
Postal town: Dublin
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie/ 🌏
Source: OJS 2019/S 015-031477 (2019-01-18)
Object
Scope of the procurement
Title: Survey services
Reference number: HIS-3
Short description:
A national online solution and managed service to support the undertaking of the National Care Experience Programme.
Please see attached tender documents for further information.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Survey services 📦
Additional CPV: Survey design services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301
Postal code: CityGate
Postal town: Mahón
Contact
Internet address: https://www.hiqa.ie/ 🌏
E-mail: noconnor@hiqa.ie 📧
Phone: +353 212409300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-01-18 📅
Submission deadline: 2019-02-17 📅
Publication date: 2019-01-22 📅
Identifiers
Notice number: 2019/S 015-031477
OJ-S issue: 15
Additional information
Members of the evaluation panel will evaluate this tender as per selection and award criteria stated in RFT/TRD documents.
Object
Scope of the procurement
Short description:
A national online solution and managed service to support the undertaking of the National Care Experience Programme.
Please see attached tender documents for further information.
Estimated value excluding VAT: 2 500 000 EUR 💰
Duration: 36 months
Description of options:
This contract shall be awarded for a period of 36 months with an option to extend by 2 further periods of 12 months each.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see RFT for details.
Contract execution
Contract performance conditions: Please see RFT for details
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2020-02-16 📅
Tender opening date: 2019-02-17 📅
Tender opening time: 12:00
Place: ETenders
Additional information:
Members of the evaluation panel will evaluate this tender as per selection and award criteria stated in RFT/TRD documents.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Health Information and Quality Authority
Postal address: Unit 1301 City Gate
Postal town: Mahon, Cork
Postal code: T12 Y2XT
Country: Ireland 🇮🇪
E-mail: noconnor@hiqa.ie 📧
Internet address: https://www.hiqa.ie 🌏
Information about review deadlines:
There will be a mandatory standstill period following the award notification, following which a contract will be executed with the successful tenderer.
Body responsible for mediation procedures
Name: Central Office of the High Court
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay,
Postal town: Dublin
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie/ 🌏
Source: OJS 2019/S 015-031477 (2019-01-18)
Contract award notice (2019-10-17)
Object
Scope of the procurement
Short description:
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal town: Mahon
Reference
Dates
Date dispatched: 2019-10-17 📅
Publication date: 2019-10-21 📅
Identifiers
Notice number: 2019/S 203-494654
Refers to notice: 2019/S 015-031477
OJ-S issue: 203
Object
Scope of the procurement
Short description:
Main site or place of performance: Ireland
Procedure
Award criteria
Quality criterion (name): Resources
Quality criterion (weighting): 15 %
Quality criterion (name): Methodology
Quality criterion (weighting): 30 %
Quality criterion (name): Solution Requirements
Quality criterion (weighting): 20 %
Quality criterion (name): Reporting Requirements - Online
Price (weighting): 15 %
Award of contract
Date of contract conclusion: 2019-09-02 📅
Name: Behaviour & Attitudes Marketing Research
National registration number: 102171
Postal address: Milltown House
Postal town: Milltown
Postal code: Mount St Annes
Country: Ireland 🇮🇪
Phone: +353 12057500 📞
E-mail: brenda@banda.ie 📧
Internet address: http://www.banda.ie 🌏
Total value of the procurement: 2 356 765 EUR 💰
Information about tenders
Number of tenders received: 1
Source: OJS 2019/S 203-494654 (2019-10-17)
Object
Scope of the procurement
Short description:
A National Online Solution and Managed Service to support the undertaking of the National Care Experience Programme.
Please see attached tender documents for further information.
Total value of the procurement: 2 356 765 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal town: Mahon
Reference
Dates
Date dispatched: 2019-10-17 📅
Publication date: 2019-10-21 📅
Identifiers
Notice number: 2019/S 203-494654
Refers to notice: 2019/S 015-031477
OJ-S issue: 203
Object
Scope of the procurement
Short description:
A National Online Solution and Managed Service to support the undertaking of the National Care Experience Programme.
Place of performance
Main site or place of performance: Ireland
Procedure
Award criteria
Quality criterion (name): Resources
Quality criterion (weighting): 15 %
Quality criterion (name): Methodology
Quality criterion (weighting): 30 %
Quality criterion (name): Solution Requirements
Quality criterion (weighting): 20 %
Quality criterion (name): Reporting Requirements - Online
Price (weighting): 15 %
Award of contract
Date of contract conclusion: 2019-09-02 📅
Name: Behaviour & Attitudes Marketing Research
National registration number: 102171
Postal address: Milltown House
Postal town: Milltown
Postal code: Mount St Annes
Country: Ireland 🇮🇪
Phone: +353 12057500 📞
E-mail: brenda@banda.ie 📧
Internet address: http://www.banda.ie 🌏
Total value of the procurement: 2 356 765 EUR 💰
Information about tenders
Number of tenders received: 1
Source: OJS 2019/S 203-494654 (2019-10-17)
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