HIS-3 — A National Online Solution and Managed Service to Support the Undertaking of the National Care Experience Programme

Contract notice (2019-01-18)
Contracting authority
Name and addresses
Name: Health Information and Quality Authority (HIQA)
National registration number: N/a
Postal address: Unit 1301
Postal town: Mahón
Postal code: CityGate
Country: Ireland 🇮🇪
Contact person: Niamh O'Connor
Phone: +353 212409300 📞
E-mail: noconnor@hiqa.ie 📧
Region: Éire/Ireland 🏙️
URL: https://www.hiqa.ie/ 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“HIS-3 — A National Online Solution and Managed Service to Support the Undertaking of the National Care Experience Programme HIS-3”
Products/services: Survey services 📦
Short description:
“A national online solution and managed service to support the undertaking of the National Care Experience Programme. Please see attached tender documents...”    Show more
Estimated value excluding VAT: EUR 2 500 000 💰

1️⃣
Additional products/services: Survey design services 📦
Additional products/services: Survey analysis services 📦
Additional products/services: Customer survey services 📦
Additional products/services: Customer satisfaction survey 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“A national online solution and managed service to support the undertaking of the National Care Experience Programme. Please see attached tender documents...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 2 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about options
Options ✅
Description of options:
“This contract shall be awarded for a period of 36 months with an option to extend by 2 further periods of 12 months each.”

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: Please see RFT for details.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please see RFT for details

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-02-17 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2020-02-16 📅
Conditions for opening of tenders: 2019-02-17 12:00 📅
Conditions for opening of tenders (place): ETenders
Conditions for opening of tenders (Information about authorised persons and opening procedure):
“Members of the evaluation panel will evaluate this tender as per selection and award criteria stated in RFT/TRD documents.”

Complementary information
Review body
Name: Health Information and Quality Authority
Postal address: Unit 1301 City Gate
Postal town: Mahon, Cork
Postal code: T12 Y2XT
Country: Ireland 🇮🇪
E-mail: noconnor@hiqa.ie 📧
URL: https://www.hiqa.ie 🌏
Body responsible for mediation procedures
Name: Central Office of the High Court
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay,
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
URL: http://www.courts.ie/ 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“There will be a mandatory standstill period following the award notification, following which a contract will be executed with the successful tenderer.”
Source: OJS 2019/S 015-031477 (2019-01-18)