Contract for Passport Issuance and Processing System (PIPS) for Dept of Foreign Affairs

The Department of Foreign Affairs and Trade

The provision of a passport issuance and processing system for the Irish Passport Service in the Department of Foreign Affairs and Trade. The solution being sought will be the main back office processing system and system of record for all passport applications and associated passport holder information. In addition to the provision of a solution the Department will also seek the provision of associated services including but not limited to implementation of the System, support, maintenance and training.

Deadline
The time limit for receipt of tenders was 2019-05-13. The procurement was published on 2019-04-08.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-04-08 Contract notice
2021-11-09 Contract award notice
Contract notice (2019-04-08)
Contracting authority
Name and addresses
Name: The Department of Foreign Affairs and Trade
Postal address: Iveagh House
Postal town: Dublin
Postal code: Dublin 2
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Tender Operations
Phone: +353 761008000 ๐Ÿ“ž
E-mail: support@ogp.gov.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.ogp.gov.ie/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/351 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145175&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145175&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œContract for Passport Issuance and Processing System (PIPS) for Dept of Foreign Affairs ISW019C - PROJ000005179โ€
Products/services: Software package and information systems ๐Ÿ“ฆ
Short description:
โ€œThe provision of a passport issuance and processing system for the Irish Passport Service in the Department of Foreign Affairs and Trade. The solution being...โ€    Show more
Estimated value excluding VAT: EUR 13 000 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Passports ๐Ÿ“ฆ
Additional products/services: Administration software package ๐Ÿ“ฆ
Additional products/services: Business transaction and personal business software package ๐Ÿ“ฆ
Additional products/services: Enterprise resource planning software package ๐Ÿ“ฆ
Additional products/services: IT software package ๐Ÿ“ฆ
Additional products/services: System, storage and content management software package ๐Ÿ“ฆ
Additional products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Information systems or technology planning services ๐Ÿ“ฆ
Additional products/services: Information technology services ๐Ÿ“ฆ
Additional products/services: System implementation planning services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Dublin 1.
Description of the procurement:
โ€œThe provision of a passport issuance and processing system for the Irish Passport Service in the Department of Foreign Affairs and Trade. The solution being...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 13 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 96
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
โ€œIt is envisaged that the Contracting Authority will shortlist the five (5) highest scoring candidates, (depending on the number of responses received) that...โ€    Show more
Information about options
Options โœ…
Description of options:
โ€œThe Contracting Authority reserves the right to extend the term for a period or periods of 1 year each with a maximum of 4 such extension or extensions on...โ€    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: Please refer to the procurement documents under RFT# 149092
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please refer to the procurement documents under RFT# 149092

Procedure
Type of procedure
Competitive procedure with negotiation
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
Administrative information
Previous publication concerning this procedure: 2019/S 011-021519
Time limit for receipt of tenders or requests to participate: 2019-05-13 12:00 ๐Ÿ“…
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2019-06-28 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12

Complementary information
Additional information
Please refer to the tender documents in RFT# 149092
Review body
Name: The High Court of Ireland
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Review procedure
Precise information on deadline(s) for review procedures: Please consult your own legal advisors.
Source: OJS 2019/S 073-173046 (2019-04-08)
Contract award notice (2021-11-09)
Contracting authority
Name and addresses
Postal town: Dublin 2
Postal code: Dublin
Phone: +353 0761008000 ๐Ÿ“ž
Information about joint procurement
The contract is awarded by a central purchasing body

Object
Scope of the procurement
Products/services: Information technology services ๐Ÿ“ฆ
Short description:
โ€œThe provision of a Passport Issuance and Processing System for the Irish Passport Service in the Department of Foreign Affairs and Trade. The solution being...โ€    Show more
Total value of the procurement (excluding VAT): EUR 14 733 993 ๐Ÿ’ฐ
Description
Main site or place of performance: Dublin 1
Description of the procurement:
โ€œThe provision of a Passport Issuance and Processing System for the Irish Passport Service in the Department of Foreign Affairs and Trade. The solution being...โ€    Show more
Award criteria
Quality criterion (name): Functional Requirements.
Quality criterion (weighting): 1500
Quality criterion (name): Technical Requirements.
Quality criterion (name): Requirements for Implementation Services
Quality criterion (weighting): 3000
Quality criterion (name): Proposed Support and Maintenance Services.
Quality criterion (weighting): 1000
Cost criterion (name): Cost
Cost criterion (weighting): 3000
Information about options
Description of options:
โ€œThe Contracting Authority reserves the right to extend the Term for a period or periods of one year each with a maximum of four such extension or extensions...โ€    Show more

Procedure
Administrative information
Previous publication concerning this procedure: 2019/S 073-173046

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title:
โ€œContract for Passport Issuance and Processing System (PIPS) for Dept of Foreign Affairsโ€
Date of conclusion of the contract: 2021-09-24 ๐Ÿ“…
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: HID Global Ireland Teoranta
National registration number: IE6384896A
Postal address: Pairc Tionscail na Tulaigh
Postal town: Galway
Postal code: Baile na hAbhann
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 91506900 ๐Ÿ“ž
E-mail: government.tenders@hidglobal.com ๐Ÿ“ง
Fax: +353 91506901 ๐Ÿ“ 
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 14 733 993 ๐Ÿ’ฐ

Complementary information
Additional information
please refer to the tender documents in RFT# 149092.
Source: OJS 2021/S 220-579890 (2021-11-09)