The Provision of INGRES Application Support to the Social Welfare Appeals Office

Department of Employment Affairs and Social Protection

The Services comprise the provision of support, maintenance and development of the Social Welfare Appeals Office (SWAO) INGRES application, in conjunction with the IS Division of the Department of Employment Affairs and Social Protection (DEASP).

Deadline
The time limit for receipt of tenders was 2018-08-29. The procurement was published on 2018-07-25.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2018-07-25 Contract notice
2019-08-16 Contract award notice
Contract notice (2018-07-25)
Contracting authority
Name and addresses
Name: Department of Employment Affairs and Social Protection
National registration number: N/a
Postal address: D'Olier House, D'Olier Street
Postal town: Dublin 2
Postal code: Ie
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Don Devaney
Phone: +353 16732815 ๐Ÿ“ž
E-mail: don.devaney@welfare.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.welfare.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132867&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132867&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œThe Provision of INGRES Application Support to the Social Welfare Appeals Officeโ€
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Short description:
โ€œThe Services comprise the provision of support, maintenance and development of the Social Welfare Appeals Office (SWAO) INGRES application, in conjunction...โ€    Show more
Estimated value excluding VAT: EUR 129 000 ๐Ÿ’ฐ

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Additional products/services: Software package and information systems ๐Ÿ“ฆ
Additional products/services: Database and operating software package ๐Ÿ“ฆ
Additional products/services: Database systems ๐Ÿ“ฆ
Additional products/services: Software package utilities ๐Ÿ“ฆ
Additional products/services: Computer-related professional services ๐Ÿ“ฆ
Additional products/services: Computer support and consultancy services ๐Ÿ“ฆ
Additional products/services: Computer support services ๐Ÿ“ฆ
Additional products/services: Technical computer support services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Dublin 2
Description of the procurement:
โ€œThe Services comprise the provision of support, maintenance and development of the Social Welfare Appeals Office (SWAO) INGRES application, in conjunction...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 129 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThe Contracting Authority reserves the right to extend the Term for a period or periods of up to 12 months such extension or extensions on the same terms...โ€    Show more
Additional information:
โ€œEstimated value is the best estimate at time of tender and may change during the course of the contractโ€

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2018-08-29 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 4
Conditions for opening of tenders: 2018-08-29 12:00 ๐Ÿ“…
Conditions for opening of tenders (place): Online Tenderbox

Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
Source: OJS 2018/S 144-329687 (2018-07-25)
Contract award notice (2019-08-16)
Object
Scope of the procurement
Short description:
โ€œThe services comprise the provision of support, maintenance and development of the Social Welfare Appeals Office (SWAO) Ingres application, in conjunction...โ€    Show more
Total value of the procurement (excluding VAT): EUR 86 000 ๐Ÿ’ฐ
Description
Main site or place of performance: Dublin 2.
Description of the procurement:
โ€œThe services comprise the provision of support, maintenance and development of the Social Welfare Appeals Office (SWAO) Ingres application, in conjunction...โ€    Show more
Award criteria
Quality criterion (name): Personnel
Quality criterion (weighting): 40
Quality criterion (name): Skills transfer/training
Quality criterion (weighting): 10
Price (weighting): 50
Description
Additional information:
โ€œEstimated value is the best estimate at time of tender and may change during the course of the contract.โ€

Procedure
Administrative information
Previous publication concerning this procedure: 2018/S 144-329687

Award of contract

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Contract Number: 1
Title:
โ€œThe Provision of INGRES Application Support to the Social Welfare Appeals Officeโ€
Date of conclusion of the contract: 2019-07-31 ๐Ÿ“…
Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: IBM Ireland
National registration number: 16226
Postal address: IBM House, Shelbourne Road
Postal town: Dublin 4
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18154806 ๐Ÿ“ž
E-mail: seamus.mcgrath@ie.ibm.com ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 86 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 129 000 ๐Ÿ’ฐ
Source: OJS 2019/S 159-393108 (2019-08-16)