The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
Deadline
The time limit for receipt of tenders was 2018-08-28.
The procurement was published on 2018-07-25.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Support and maintenance services for the expenses@work system
2018P030
Products/services: IT services: consulting, software development, Internet and support📦
Short description:
“The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process...”
Short description
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
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Estimated value excluding VAT: EUR 100 000 💰
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 100 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The Central Bank may extend the Term on the same terms and conditions for a period or periods of up to twelve (12) months to a maximum of twelve (12) months.”
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2018-08-28
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2018-08-28
12:00 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅
Estimated timing for further notices to be published: 2022
Review body
Name: Central Bank of Ireland
Postal address: New Wapping Street, North Wall Quay
Postal town: Dublin 2
Postal code: D2
Country: Ireland 🇮🇪
Phone: +353 12246435📞
E-mail: elaine.byrne2@centralbank.ie📧
Source: OJS 2018/S 144-329685 (2018-07-25)
Contract award notice (2019-07-09) Contracting authority Name and addresses
Postal address: PO Box 559, New Wapping Street
Object Scope of the procurement
Title: Support and Maintenance Services for the Expenses@Work System
2018P030
Short description:
“The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system. This system manages the entire travel process...”
Short description
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system. This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
Show more
Total value of the procurement (excluding VAT): EUR 119 000 💰
Description
Description of the procurement:
“The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system. This system manages the entire travel process...”
Description of the procurement
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system. This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
Show more Award criteria
Quality criterion (name): Quality of methodology for delivery of service
Quality criterion (weighting): 30
Quality criterion (name): Quality of the reliable and continuous service
Quality criterion (weighting): 20
Quality criterion (name): Quality of Incident management
Quality criterion (weighting): 15
Quality criterion (name): Quality and balance of personnel proposed
Quality criterion (weighting): 10
Price (weighting): 25
Procedure Administrative information
Previous publication concerning this procedure: 2018/S 144-329685
Award of contract
1️⃣
Contract Number: 1
Title: Support and Maintenance Services for the Expense@Work System
Date of conclusion of the contract: 2018-12-18 📅
Information about tenders
Number of tenders received: 1
Name and address of the contractor
Name: Systems@Work Ltd
National registration number: 04756697
Postal address: 39 Agamemnon Road
Postal town: West Hampstead, London
Postal code: NW6 1EG
Country: United Kingdom 🇬🇧
Phone: +44 2030062269📞
E-mail: customer.services@systemsatwork.co.uk📧
Region: London 🏙️
URL: https://www.systemsatwork.co.uk/contact/🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 100 000 💰
Total value of the contract/lot: EUR 119 000 💰
Source: OJS 2019/S 133-327464 (2019-07-09)