The Contracting entity intends to procure a single Framework Agreement for the provision of Non geographic telephony services.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non geographic numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
— ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
— the ability to route to different terminating numbers using the following call distribution methods:
Deadline
The time limit for receipt of tenders was 2018-09-28.
The procurement was published on 2018-08-29.
Object Scope of the procurement
Title: Provision of Non Geographical Telephony (NGN) Services
SSCON3765
Products/services: Postal and telecommunications services📦
Short description:
“The Contracting entity intends to procure a single Framework Agreement for the provision of Non geographic telephony services.
It is proposed that the...”
Short description
The Contracting entity intends to procure a single Framework Agreement for the provision of Non geographic telephony services.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non geographic numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
— ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
— the ability to route to different terminating numbers using the following call distribution methods:
The Contracting entity intends to procure a single Framework Agreement for the provision of Non geographic telephony services.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
— Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
— The ability to route to different terminating numbers using the following call distribution methods:
—— Percentage routing,
—— Random distribution,
—— Sequential number lists.
— Access to a secure on-line portal providing the ability to modify the service such as:
—— Change traffic routing dynamically on an ad hoc basis,
—— Set up time and date schedules for traffic routing, change destinations for maintenance and fault and exception handling.
— CLI (calling line identification) information must be provided on all calls to the termination destinations, unless this information is blocked by the caller.
— Detailed call reporting, real time and historical for each NGN number. Call reports should be available in .xlsx, .csv and PDF formats.
— Comprehensive billing information to enable ESB manage costs.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 4
Information about options
Options ✅
Description of options:
“It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend...”
Description of options
It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend after the initial period exercisable on 2 occasions for further periods of up to 24 months from the expiry of the initial period, for a total contract period of 84 months.
Show more Description
Additional information:
“Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from...”
Additional information
Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 138847.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.” Economic and financial standing
List and brief description of selection criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.” Technical and professional ability
List and brief description of selection criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.” Conditions for participation
List and brief description of rules and criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.”
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.” Conditions related to the contract
Contract performance conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.”
Procedure Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2018-09-28
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“1) Interested parties must register their interest on the eTenders web site (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders web site (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant;
6)If for any reason it is not possible to admit to the Framework Agreement one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract under the Framework Agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the Framework Agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework;
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition;
10) At Section 11.2.9 while we have indicated that at least 4 companies will be invited to tender, please note that the contracting entity reserves the right to invite at least 4, subject to that number qualifying.
Show more Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://www.courts.ie🌏 Body responsible for mediation procedures
Name: N/a
Postal town: Dublin
Country: Ireland 🇮🇪 Service from which information about the review procedure may be obtained
Name: Suppliers own legal advisor
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2018/S 168-383449 (2018-08-29)
Contract award notice (2019-03-07) Object Scope of the procurement
Short description:
“The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the...”
Short description
The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the Contract will include (non-exhaustive list — high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
Ability to route equivalent geographic numbers in the same routing manner as the parent NGN numbers.
The ability to route to different terminating numbers using the following call distribution methods.
Show more Description
Main site or place of performance: Republic of IRELAND.
Description of the procurement:
“The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the...”
Description of the procurement
The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the Contract will include (non-exhaustive list — high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
Ability to route equivalent geographic numbers in the same routing manner as the parent NGN numbers.
The ability to route to different terminating numbers using the following call distribution methods:
— percentage routing,
— random distribution,
— sequential number lists.
Access to a secure on-line portal providing the ability to modify the service such as:
— change traffic routing dynamically on an ad hoc basis,
— set up time and date schedules for traffic routing, change destinations for maintenance and fault and exception handling,
— CLI (calling line identification) information must be provided on all calls to the termination destinations, unless this information is blocked by the caller,
— detailed call reporting, real time and historical for each NGN number. Call reports should be available in .xlsx, .csv and PDF formats,
— comprehensive billing information to enable ESB manage costs.
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2018/S 168-383449
Award of contract
1️⃣
Contract Number: 1
Title: Provision of Non Geographical Telephony (NGN) Services.
Information on non-award
Other reasons (discontinuation of procedure)
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant;
6) If for any reason it is not possible to admit to the framework agreement 1 or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract under the framework agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the framework agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework;
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended;
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition;
10) At Section 11.2.9 while we have indicated that at least 4 companies will be invited to tender, please note that the contracting entity reserves the right to invite at least 4, subject to that number qualifying.
Show more Body responsible for mediation procedures
Name: N/a
Source: OJS 2019/S 050-116205 (2019-03-07)