Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated digital properties, unification of data sets across digital and non-digital entities and seamless export of resulting audience segmentation to the wider AdTech and MarTech ecosystem in support of attribution, visualisation and campaign automation.
Please refer to Schedule 1 — Specification for detailed requirements.
Deadline
The time limit for receipt of tenders was 2018-11-08.
The procurement was published on 2018-10-05.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Provision of Data Management System and Services
BG3/CEEM/2018
Products/services: Electronic data management (EDM)📦
Short description:
“Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated...”
Short description
Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated digital properties, unification of data sets across digital and non-digital entities and seamless export of resulting audience segmentation to the wider AdTech and MarTech ecosystem in support of attribution, visualisation and campaign automation.
Please refer to Schedule 1 — Specification for detailed requirements.
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Estimated value excluding VAT: EUR 2 500 000 💰
1️⃣
Additional products/services: Database-management system📦
Additional products/services: Data management services📦
Place of performance: Éire/Ireland🏙️
Main site or place of performance: Across Tourism Ireland's global network of markets
Description of the procurement:
“Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated...”
Description of the procurement
Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated digital properties, unification of data sets across digital and non-digital entities and seamless export of resulting audience segmentation to the wider AdTech and MarTech ecosystem in support of attribution, visualisation and campaign automation.
Please refer to Schedule 1 — Specification for detailed requirements
Show more Award criteria
Quality criterion (name): Data Collection and Unification
Quality criterion (weighting): 20
Quality criterion (name): Audience Segmentation and Campaign Management
Quality criterion (weighting): 15
Quality criterion (name): Content Personalisation and Next Best Action
Quality criterion (weighting): 10
Quality criterion (name): Contract Management and SLA
Quality criterion (weighting): 5
Cost criterion (name): Overall Cost
Cost criterion (weighting): 50
Scope of the procurement
Estimated total value excluding VAT: EUR 2 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The Contract Period will be for three (3) years with the option by Tourism Ireland to extend annually for up to a maximum further five (5) years, subject to...”
Description of renewals
The Contract Period will be for three (3) years with the option by Tourism Ireland to extend annually for up to a maximum further five (5) years, subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland, up to a maximum contract term of seven (7) years.
Show more Information about variants
Variants will be accepted ✅
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: Please refer to the RFT documentation attached to this notice for downloading.
Economic and financial standing
List and brief description of selection criteria:
“List and brief description of selection criteria:
Completed ESPD Document.
Evidence of appropriate turnover: 5 000 000 EUR
Evidence of appropriate insurance...”
List and brief description of selection criteria
List and brief description of selection criteria:
Completed ESPD Document.
Evidence of appropriate turnover: 5 000 000 EUR
Evidence of appropriate insurance cover.
Reluctance or failure to supply a completed ESPD will lead to disqualification from the tender competition.
“Completed ESPD Document.
Evidence of appropriate turnover: 5 000 000 EUR
Evidence of appropriate insurance cover.” Technical and professional ability
List and brief description of selection criteria: Please refer to the RFT documentation attached to this notice for downloading.
Conditions for participation
Conditions for participation (technical and professional ability): Please refer to the RFT documentation attached to this notice for downloading.
Conditions related to the contract
Contract performance conditions: Please refer to the RFT documentation attached to this notice for downloading.
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2018-11-08
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2018-11-08
12:00 📅
Conditions for opening of tenders (place): Tourism Ireland Offices
Conditions for opening of tenders (Information about authorised persons and opening procedure): Authorised Tourism Ireland personnel
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government procurement opportunities portal (www.etenders.gov.ie) only. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties.
2) This is the sole call for request for Tenders for this contract;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
9) Applicants must be fully compliant with Tourism Ireland GDPR policy. To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the provisions set out in Tourism Ireland’s minimum conditions of contract under “Data Processing Terms” shall apply to such processing;
10) Tenders must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Tenders delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) The contract/framework will be subject to Irish law;
15) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
Show more Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin 7
Postal code: D7
Country: Ireland 🇮🇪
Source: OJS 2018/S 195-441532 (2018-10-05)
Contract award notice (2019-04-30) Contracting authority Name and addresses
Name: Tourism Ireland Ltd
Postal address: 4th Floor — Bishop's Square, Redmond's Hill
E-mail: tenderresponse@tourismireland.com📧
Object Scope of the procurement
Short description:
“This tender competition is completed and a contract has been awarded. Tourism Ireland is seeking an enterprise identity and data management solution,...”
Short description
This tender competition is completed and a contract has been awarded. Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated digital properties, unification of data sets across digital and non-digital entities and seamless export of resulting audience segmentation to the wider AdTech and MarTech ecosystem in support of attribution, visualisation and campaign automation.
Please refer to Schedule 1 – Specification for detailed requirements.
Show more
Total value of the procurement (excluding VAT): EUR 2 500 000 💰
Description
Main site or place of performance: Across Tourism Ireland's global network of markets.
Description of the procurement:
“Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated...”
Description of the procurement
Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated digital properties, unification of data sets across digital and non-digital entities and seamless export of resulting audience segmentation to the wider AdTech and MarTech ecosystem in support of attribution, visualisation and campaign automation.
Please refer to Schedule 1 – Specification for detailed requirements.
Show more Award criteria
Quality criterion (name): Data collection and unification
Quality criterion (weighting): 20 %
Quality criterion (name): Audience segmentation and campaign management
Quality criterion (weighting): 15 %
Quality criterion (name): Content personalisation and next best action
Quality criterion (weighting): 10 %
Quality criterion (name): Contract management & SLA
Quality criterion (weighting): 5 %
Cost criterion (weighting): 50 %
Procedure Administrative information
Previous publication concerning this procedure: 2018/S 195-441532
Award of contract
1️⃣
Contract Number: 1
Title: Provision of Data Management System and Services
Date of conclusion of the contract: 2018-12-21 📅
Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 3
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 5
Name and address of the contractor
Name: Relay42 UK Ltd
National registration number: 09742304
Postal address: 55 Baker Street
Postal town: London
Postal code: W1U 7EU
Country: United Kingdom 🇬🇧
Region: United Kingdom 🏙️
URL: https://relay42.com/🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 2 500 000 💰
Total value of the contract/lot: EUR 2 500 000 💰
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government procurement opportunities portal (www.etenders.gov.ie) only. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for request for tenders for this contract;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework or any contract awarded under the Framework Agreement at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
9) Applicants must be fully compliant with Tourism Ireland GDPR policy. To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this lot or otherwise, the provisions set out in Tourism Ireland’s minimum conditions of contract under “Data Processing Terms” shall apply to such processing;
10) Tenders must be delivered as per the instructions;
11) Tourism Ireland will not accept or consider tenders delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) The contract/framework will be subject to Irish law;
15) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
Show more
Source: OJS 2019/S 086-207344 (2019-04-30)