Provision of a 2 Generation Digital Marketing Asset Management System

Tourism Ireland Limited

Tourism Ireland, together with Fáilte Ireland and Tourism Northern Ireland, is procuring the services of a suitably qualified and experienced digital marketing asset management vendor and/or partners to provide and deploy a large scale enterprise 2nd Generation DAM technology system. Digital asset management has been in place and in practice at Tourism Ireland, Fáilte Ireland, and Tourism Northern Ireland for 5+ years, and this project seeks to evolve DAM into the next generation. In addition to offering core functions of a DAM including ingestion and transformation of many different asset types, sophisticated search functionality, intuitive user experience, and multi-channel distribution, we seek a DAM that also includes the ability to service the requirements set out in the supporting documentation. Please refer to the documentation available for downloading.

Deadline

The time limit for receipt of tenders was 2018-04-03. The procurement was published on 2018-02-28.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-02-28 Contract notice
2019-08-02 Contract award notice
Contract notice (2018-02-28)
Object
Scope of the procurement
Title: Multimedia software development services
Reference number: DAM/2018/01
Short description:
Tourism Ireland, together with Fáilte Ireland and Tourism Northern Ireland, is procuring the services of a suitably qualified and experienced digital marketing asset management vendor and/or partners to provide and deploy a large scale enterprise 2nd Generation DAM technology system. Digital asset management has been in place and in practice at Tourism Ireland, Fáilte Ireland, and Tourism Northern Ireland for 5+ years, and this project seeks to evolve DAM into the next generation. In addition to offering core functions of a DAM including ingestion and transformation of many different asset types, sophisticated search functionality, intuitive user experience, and multi-channel distribution, we seek a DAM that also includes the ability to service the requirements set out in the supporting documentation. Please refer to the documentation available for downloading.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Multimedia software development services 📦
Additional CPV: Communication and multimedia software package 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland Limited
Postal address: 5th Floor - Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: hhughes@tourismireland.com 📧
Phone: +353 14763474 📞
Fax: +353 14763642 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=125665&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=125665&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-02-28 📅
Submission deadline: 2018-04-03 📅
Publication date: 2018-03-02 📅
Identifiers
Notice number: 2018/S 043-094057
OJ-S issue: 43
Additional information
Applicants should provide the required documentation as detailed in the PQQ which is available for downloading from the Irish Government procurement portal www.etenders.gov.ie Please note that the maximum limit for incoming emails is 10 MB. Please refer to the documents attached for downloading.
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Object
Scope of the procurement
Estimated total value: 1 050 000 EUR 💰
Short description:
Tourism Ireland, Tourism Northern Ireland and Failte Ireland are seeking a suitably qualified and experienced digital marketing asset management vendor and/or partner to provide and deploy a large scale enterprise 2
Estimated value excluding VAT: 1 050 000 EUR 💰
Duration: 84 months
Description of renewals:
The contract shall be for a period of four [4] years, subject to satisfactory performance, budget and other factors, with the option to extend for a further period not exceeding 36 months; up to a maximum term of seven [7] years, again subject to satisfactory performance, budget and other factors.
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Additional information:
Applicants should provide the required documentation as detailed in the PQQ which is available for downloading from the Irish Government procurement portal www.etenders.gov.ie Please note that the maximum limit for incoming emails is 10 MB.
Please refer to the documents attached for downloading.
Place of performance
Main site or place of performance: Island of Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
As stated in the procurement documents and PQQ which are available for downloading from the Irish Government procurement portal www.etenders.gov.ie
Technical and professional ability:
Candidates must demonstrate that they have at their disposal effective and efficient technical resources to facilitate a 2
Operational Presence: Candidates must confirm that they have an on-the-ground operational presence within the European Union: to enable turnaround of information requests.
As stated in the procurement documents and PQQ which are available for downloading from the Irish Government procurement portal www.etenders.gov.ie

Procedure
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates: Please refer to the documentation available for downloading.
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Hannah Hughes
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=125665&B=ETENDERS_SIMPLE 🌏
Awarding authority name: Tourism Ireland
Contact point: Hannah Hughes Procurement Officer
E-mail: tenderresponse@tourismireland.com 📧

Reference
Additional information
The supporting procurement documents and PQQ in relation to this Contract Notice are available for downloading free of charge from the Irish Government procurement portal www.etenders.gov.ie
This Call for Requests to Participate is the first stage in a staged Competitive Process With Negotiation.
In the first instance, interested parties are required to complete and submit the Qualification Questionnaire to commence the first stage of the process. Candidates will be assessed on the basis of the rules, criteria and weightings set out in Appendix A of that document, which are aimed at establishing the technical and professional abilities of candidates as well as their financial standing. The purpose of this document is to obtain sufficient information to enable Tourism Ireland to evaluate the suitability of candidates who will be invited to negotiate with Tourism Ireland.
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Shortlisted candidates will then be invited to participate in negotiation and submit an initial Tender. The submission of initial tenders will signal the commencement of negotiation.
Upon conclusion of negotiations, remaining candidates will be invited to submit a final tender. Final tenders will be evaluated against the award criteria as detailed in the ITT documentation. The award criteria will include both economic [50 %] and also qualitative [50 %] criteria.
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Tourism Northern Ireland and Failte Ireland will opt to avail of the Services procured as a result of this competition.
Requests to Participate, in the form of a completed PQQ plus completed ESPD and supporting documents must be submitted in by the deadline stated as per the Instructions. Applicants should provide the required documentation as detailed in the PQQ which is available for downloading from the Irish Government procurement portal www.etenders.gov.ie Please note that the maximum limit for incoming emails is 10 MB.
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Late submissions cannot be accepted. Please note that it is the responsibility of each individual applicant to ensure that its submission is delivered to Tourism Ireland by the stated deadline. Responsibility for proof of delivery to the correct email location before the Tender Deadline rests with the Tenderer. Please note that proof of receipt by the deadline will be determined by the time detailed on the receipt email only and not by the time sent by the applicant.
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Tourism Ireland will not be responsible for costs, charges or expenses incurred by participants, whether or not afinal contract is awarded.
An Applicant may utilise the experience and capabilities of its parent company in meeting the pre-qualification requirements. In such case the Applicant must supply a written statement, signed by an authorised representative of the parent company, indicating the parent company's agreement in principal to offer a parent company guarantee.
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The Contracting Authority reserves the right to partner/merge members of a consortium with member(s) of another consortium to deliver the services.
Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North South Implementation Bodies and Tourism Ireland.
Award of this contract will be subject to selected candidates, if resident in Ireland, obtaining a Tax Clearance Certificate or equivalent as required by the Irish Revenue Commissioners.
The contract will be subject to Irish law.
Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.This notice does not represent a commitment to enter into any contract(s).
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For an overview of Tourism Ireland, please refer to our corporate website: https://www.tourismireland.com/

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
Source: OJS 2018/S 043-094057 (2018-02-28)
Contract award notice (2019-08-02)
Object
Scope of the procurement
Short description:
Contract awarded to highest scoring tenderer. Tourism Ireland, together with Fáilte Ireland and Tourism Northern Ireland, is procuring the services of a suitably qualified and experienced digital marketing asset management vendor and/or partners to provide and deploy a large scale enterprise 2
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Total value of the procurement: 1 324 500 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Awarding authority name: Tourism Ireland Ltd
Postal address: 5th Floor — Bishop's Square, Redmond's Hill

Reference
Dates
Date dispatched: 2019-08-02 📅
Publication date: 2019-08-06 📅
Identifiers
Notice number: 2019/S 150-370477
Refers to notice: 2018/S 043-094057
OJ-S issue: 150
Additional information
contract awarded to the highest scoring bidder following a competitive tender process.

Object
Scope of the procurement
Short description:
Contract awarded to highest scoring tenderer. Tourism Ireland, Tourism Northern Ireland and Fáilte Ireland are seeking a suitably qualified and experienced digital marketing asset management vendor and/or partner to provide and deploy a large scale enterprise 2
Show more
Additional information:
contract awarded to the highest scoring bidder following a competitive tender process.

Procedure
Award criteria
Quality criterion (name): Demonstrated ability to meet the detailed requirements set out in in specifications document
Quality criterion (weighting): 20 %
Quality criterion (name): Methodology of delivery of the system including delivery timelines and key milestones
Quality criterion (weighting): 7.5 %
Quality criterion (name): Expertise of proposed management and account team
Support solution during transition and through the lifetime of the contract
Quality criterion (weighting): 5 %
Quality criterion (name): Video ingestion/functionality
System integration capacity
Cost criterion (name): Pricing model
Cost criterion (weighting): 50 %

Award of contract
Date of contract conclusion: 2018-12-21 📅
Name: Censhare [UK] Ltd
Postal address: 40 Queen Anne Street
Postal town: London
Postal code: W1G 9EL
Country: United Kingdom 🇬🇧
Internet address: https://www.censhare.com/uk 🌏
Total value of the procurement: 1 324 500 EUR 💰
Information about tenders
Number of tenders received: 6

Reference
Additional information
Contract awarded to the highest scoring bidder following a competitive tender process.
Source: OJS 2019/S 150-370477 (2019-08-02)
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