Microsoft Dynamics AX Support Services and Development Framework

EirGrid plc

EirGrid would like to establish a Framework Agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required.
The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.

Deadline

The time limit for receipt of tenders was 2019-01-28. The procurement was published on 2018-12-18.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-12-18 Contract notice
2019-12-17 Contract award notice
2024-08-01 Contract award notice
2026-02-04 Contract award notice
Contract notice (2018-12-18)
Object
Scope of the procurement
Title: Software-related services
Reference number: ENQEIR645
Short description:
EirGrid would like to establish a Framework Agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required. The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software-related services 📦
Additional CPV: Financial analysis and accounting software package 📦
Place of performance
NUTS region: Northern Ireland 🏙️

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: EirGrid plc
Postal address: Block 2 - The Oval, 160 Shelbourne Road
Postal code: Dublin 4
Postal town: Ballsbridge
Contact
Internet address: http://www.eirgrid.com 🌏
E-mail: sinead.connolly@eirgrid.com 📧
Phone: +353 12370335 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139727&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139727&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-12-18 📅
Submission deadline: 2019-01-28 📅
Publication date: 2018-12-21 📅
Identifiers
Notice number: 2018/S 246-566235
OJ-S issue: 246
Additional information
The total estimated spend of this contract is for the initial duration of four years and the option to extend annually for up to an additional 4 years.

Object
Scope of the procurement
Short description:
EirGrid would like to establish a Framework Agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required.
The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.
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Estimated total value: 4 500 000 EUR 💰
Short description:
This contract will include but not be limited to the provision of;
— MS Dynamics AX Support and Maintenance Services for all current and future instances of the product
— Support and Maintenance of ZAP BI and advice on reporting strategy
— Best Practice advice / Assist EirGrid in developing Roadmap for future Microsoft Dynamics AX expansion
— All future Microsoft Dynamics AX projects
— All future system Change Requests
The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject always to the satisfactory performance of the supplier.
EirGrid envisages qualifying up to 5 Candidates from this pre-qualification process, subject to the quality of responses received
Estimated value excluding VAT: 4 500 000 EUR 💰
Duration: 48 months
Description of options:
The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject always to the satisfactory performance of the supplier. Under Article 50.F as set out in Council Directive 2014/25/EU as transposed into Irish law by the European Union Award of Contracts by Utility Undertakings) Regulations 2016 (S.I. 286 of 2016) (the “Regulations”) and given the complexity of EirGrid system set-up, the software installed may become embedded into EirGrid systems architecture. This may lead to future contracts for continuous support. Therefore EirGrid may award future contracts for continuous support up to the maximum allowed 20 years, subject always to the satisfactory performance of the supplier.
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Additional information:
The total estimated spend of this contract is for the initial duration of four years and the option to extend annually for up to an additional 4 years.
Place of performance
Main site or place of performance: Ireland

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice
List and brief description of rules and criteria:
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice
Contract execution
Deposits and guarantees required:
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice
Contract performance conditions:
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice

Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Sinéad Connolly
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/219 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139727&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.
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2) This is the sole call for competition for this service.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the competent authorities.
5) It will be a condition of award that candidates are tax compliant and are in a position to produce a valid tax clearance certificate or eTax Clearance from the Revenue Commissioners when requested.
6) If for any reason it is not possible to award the contract one or more of the tenderers invited following the conclusion of this competitive process, the contracting authority reserves the right to award the contract to the next ranked tenderer as appropriate.
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7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
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9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
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Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Council Directive 2014/25/EU, until after the expiry of the standstill period which commences on the day following the date of notification on concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the reviewable public contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation in this contract.
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Service from which information about the review procedure may be obtained
Name: Central office of the High Courts (Appeal Section)
Postal address: Ground Floor, East Wing, Inns Quay
Source: OJS 2018/S 246-566235 (2018-12-18)
Contract award notice (2019-12-17)
Object
Scope of the procurement
Short description:
EirGrid has established a framework agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required. The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.
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Total value of the procurement: 4 500 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Block 2 — The Oval, 160 Shelbourne Road

Reference
Dates
Date dispatched: 2019-12-17 📅
Publication date: 2019-12-19 📅
Identifiers
Notice number: 2019/S 245-604350
Refers to notice: 2018/S 246-566235
OJ-S issue: 245
Additional information
The total estimated spend of this contract is for the initial duration of 4 years and the option to extend annually for up to an additional 4 years.

Object
Scope of the procurement
Short description:
EirGrid has established a framework agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required.
The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.
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This contract will include but not be limited to the provision of:
— MS Dynamics AX support and maintenance services for all current and future instances of the product,
— support and maintenance of ZAP BI and advice on reporting strategy,
— best practice advice/assist EirGrid in developing Roadmap for future Microsoft Dynamics AX expansion,
— all future Microsoft Dynamics AX projects,
— all future system change requests.
The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always to the satisfactory performance of the supplier.
EirGrid envisages qualifying up to 5 candidates from this pre-qualification process, subject to the quality of responses received.
Description of options:
The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always to the satisfactory performance of the supplier. Under Article 50.F as set out in Council Directive 2014/25/EU as transposed into Irish law by the European Union Award of Contracts by Utility Undertakings) Regulations 2016 (S.I. 286 of 2016) (the ‘Regulations’) and given the complexity of EirGrid system set-up, the software installed may become embedded into EirGrid systems architecture. This may lead to future contracts for continuous support. Therefore EirGrid may award future contracts for continuous support up to the maximum allowed 20 years, subject always to the satisfactory performance of the supplier.
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Additional information:
The total estimated spend of this contract is for the initial duration of 4 years and the option to extend annually for up to an additional 4 years.
Place of performance
Main site or place of performance: Ireland.

Procedure
Award criteria
Quality criterion (name): Quality, quantity and balance of human resources — support services
Quality criterion (weighting): 10
Quality criterion (name): Quality, quantity and balance of human resources — consultancy services
Provision of services — support services
Provision of services — consultancy services
Service level agreement (SLA)
Quality criterion (weighting): 5
Quality criterion (name): Sample Project 1
Sample Project 2
Sample Project 3
Legal
Cost criterion (name): Support and maintenance
Cost criterion (weighting): 12
Cost criterion (name): Consultancy services daily rates
Cost criterion (weighting): 15
Cost criterion (name): Volume discounts
Cost criterion (weighting): 5
Cost criterion (name): Transition costs
Cost criterion (weighting): 3

Award of contract
Date of contract conclusion: 2019-12-06 📅
Name: Hitachi Solutions Europe Ltd
National registration number: GB 830 5295 39
Postal address: 25 Old Broad Street
Postal town: London
Postal code: EC2N 1HQ
Country: United Kingdom 🇬🇧
E-mail: cwilkinson@hitachisolutions.com 📧
Internet address: http://www.hitachi-solutions.com 🌏
Total value of the procurement: 4 500 000 EUR 💰
Information about tenders
Number of tenders received: 3
Source: OJS 2019/S 245-604350 (2019-12-17)
Contract award notice (2024-08-01)
Object
Scope of the procurement
Title: Microsoft Dynamics AX Support Services and Development Framework
Reference number: ENQEIR645
Short description:
EirGrid has established a framework agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required. The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.
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Type of contract: Services
Products/services: Software-related services 📦
Total value of the procurement (excluding VAT): 4 500 000 EUR (framework approximate) 💰
Maximum value of the framework agreements in this notice: 4 500 000 EUR 💰
Description
Description of the procurement:
EirGrid has established a framework agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required. This contract will include but not be limited to the provision of: — MS Dynamics AX support and maintenance services for all current and future instances of the product, — support and maintenance of ZAP BI and advice on reporting strategy, — best practice advice/assist EirGrid in developing Roadmap for future Microsoft Dynamics AX expansion, — all future Microsoft Dynamics AX projects, — all future system change requests. The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always to the satisfactory performance of the supplier. EirGrid envisages qualifying up to 5 candidates from this pre-qualification process, subject to the quality of responses received.
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Additional information:
The total estimated spend of this contract is for the initial duration of 4 years and the option to extend annually for up to an additional 4 years.
Additional products/services:
+ 4 more
Information about options
Options ✅
Description of options:
The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always to the satisfactory performance of the supplier. Under Article 50.F as set out in Council Directive 2014/25/EU as transposed into Irish law by the European Union Award of Contracts by Utility Undertakings) Regulations 2016 (S.I. 286 of 2016) (the ‘Regulations’) and given the complexity of EirGrid system set-up, the software installed may become embedded into EirGrid systems architecture. This may lead to future contracts for continuous support. Therefore EirGrid may award future contracts for continuous support up to the maximum allowed 20 years, subject always to the satisfactory performance of the supplier.
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Title
Lot Identification Number: LOT-0000

Procedure
Type of procedure
Legal basis: Directive 2014/25/EU

Award of contract
Lot Identification Number: LOT-0000
Contract Number: Hitachi
Date of conclusion of the contract: 2019-12-06 📅
Title: Microsoft Dynamics AX Support Services and Development Framework
Information on value of the contract/lot (excluding VAT)
Re-estimated value of the framework agreement: 4 500 000 EUR 💰
Total value of the contract/lot: 4 500 000 EUR 💰
Tender identifier: Hitachi
Identifier of lot or group of lots: LOT-0000
Information about tenders
Name of the tendering party: Hitachi
Name and address of the contractor
Name: Hitachi Solutions Europe Ltd
National registration number: GB 830 5295 39
Postal address: 25 Old Broad Street
Postal code: 0
Postal town: London
Region: Camden and City of London 🏙️
Country: United Kingdom 🇬🇧
E-mail: cwilkinson@hitachisolutions.com 📧
URL: http://www.hitachi-solutions.com 🌏

Contracting authority
Name and addresses
Name: EirGrid plc
National registration number: N/A
Postal address: Block 2 — The Oval, 160 Shelbourne Road
Postal town: Ballsbridge
Region: Dublin 🏙️
Country: Ireland 🇮🇪
Contact point: Sinéad Connolly
E-mail: sinead.connolly@eirgrid.com 📧
Phone: +353 12370335 📞
URL: http://www.eirgrid.com 🌏

Complementary information
Additional information
The total estimated spend of this contract is for the initial duration of 4 years and the option to extend annually for up to an additional 4 years.
Review body
National registration number: 000
Region: Dublin 🏙️
URL: http://www.courts.ie 🌏

Changes
Other additional information
Article 89.1 (b) of the Utilities Directive (2014/25/EU) Under Tender ENQEIR645, EirGrid has contracted with the Service Provider for “Support and System Maintenance; and Additional Services, Enhancements and Change Requests” in relation to EirGrid’s implementations of Microsoft Dynamics 365. Under this contract the Service Provider carry out services for EirGrid including the following: • Enhancements to our implementation of Microsoft Dynamics to support EirGrid’s evolving business processes. • Supporting EirGrid in the application of functionality in Microsoft Dynamics. • Modifications to our implementation of Microsoft Dynamics • Implementation of upgrades to Microsoft Dynamics in line with Microsoft’s Upgrade Path • Implementation of necessary bug fixes and IT security updates to the Microsoft Dynamics system as advised by Microsoft The current version of Microsoft Dynamics in use in EirGrid is Microsoft Dynamics 2012 R3. In December 2022, Microsoft informed EirGrid that it would no longer provide IT security updates for this version of Microsoft Dynamics from January 2025, making it necessary for EirGrid to upgrade to the latest version of Microsoft Dynamics, namely “Microsoft Dynamics 365 Finance and Operations”. As noted above, EirGrid’s contract with the Service Provider includes assistance and support for upgrades to Microsoft Dynamics. However, this next version of Microsoft Dynamics is a cloud (software as a service) based version of the system. Upgrading to the cloud version of Microsoft Dynamics is both complex and also resources/time intensive. The Service Provider has been assisting EirGrid since it was informed of Microsoft’s plans, by setting up two upgrade projects as follows: (i) Upgrade of the EirGrid Corporate Instance of Microsoft Dynamics (ii) Upgrade of the SEMO Instance of Microsoft Dynamics. Both of these projects are currently ongoing. EirGrid is heavily reliant on the Service Provider’s expertise and technical knowledge to implement these upgrade projects. EirGrid require a modification to the original contract value in order for the Service Provider to finalise these complex projects to implement the latest version of Microsoft Dynamics. The Service Provider have the requisite knowledge of EirGrid’s implementation of Microsoft Dynamics (as they have worked for the last few years on the planning, design and implementation phases of the upgrade projects). The introduction of a new integration and support partner at this crucial time, would involve a significant migration period. This exercise would require efforts from both the Service Provider and the new contractor for a period of months at a combined estimated cost of approximately €1m. This would cause significant inconvenience and duplication of cost associated with the knowledge transfer from the existing contractor to a new one. On this basis a change of contractor would not be economically viable. In addition, it would not be technically feasible to change contractor and deliver these upgrade projects before the current systems go out of support in January 2025. That would expose EirGrid to an unacceptable operational IT security risk.
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Main reason for change: Need for additional works, services or supplies by the original contractor.
New value
Text: increase in value of €2.5 Million from €4.5 Million - €7 Million
Source: OJS 2024/S 151-469682 (2024-08-01)
Contract award notice (2026-02-04)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): 7 400 000 EUR 💰

Award of contract
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 7 400 000 EUR 💰

Contracting authority
Name and addresses
Postal code: Dublin 4

Complementary information
Review body
Dublin

Changes
Other additional information
Regulation 97(1)(b) permits a modification for the provision of additional works/services or supplies (irrespective of their value) by the original contractor that have become necessary and which were not included in the original procurement where a change of contractor: • cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, software, services or installations procured under the initial procurement; and • would cause significant inconvenience or substantial duplication of costs for the contracting entity. (i) Additional works/services/supplies to be provided by existing contractor Microsoft introduced mandatory annual scheduled upgrades for Dynamics 365 Previously, upgrades were done on a more optional basis wherein EirGrid had a choice whether to stay “locked” in on a current version of the system or undergo a major version upgrade. These mandatory upgrades were rolled out by Microsoft to ensure companies are running the latest and most secure compliant version of the software. Remaining on an older version opens the system to cyber security risks. As a result, the contractor had to provide impact assessment for each of the upgrades which included reviewing functionality changes and how they will impact the EirGrid system, end to end testing in two testing environments, deployments across all EirGrid environments from “Development to Live”, and hyper care. The contractor had to deploy an additional team to support EirGrid with any issues, bug fixes, and inquiries, in a timely and efficient manner to ensure system stability. The contractor also assisted EirGrid to re-design test plans as a result of technical implementation issues with the upgrade and transition from the on-premises “Microsoft Dynamics AX 2012 R3” to the Cloud based “Microsoft Dynamics 365 Finance and Operations. (ii) requirements of interchangeability…..with existing equipment, software, services or installations; Introducing a new contractor at this stage is not feasible due to the extensive knowledge and familiarity the contractor has with EirGrid's systems. A new contractor would not guarantee resolution of existing technical issues and would likely cause delays due to onboarding and transition processes. The Contractor has been working with EirGrid since 2019 on all Microsoft upgrades required for the EirGrid systems. They possess the critical technical knowledge and expertise necessary for resolving ongoing issues, as they have implemented circa 800 customisations in Dynamics since its inception and creating special functionalities for EirGrid. Transferring this knowledge to a new contractor would risk disrupting the system, complicate, and delay the implementation time. (i) requirements of…….interoperability with existing equipment, software, services or installations; The contractor has worked with EirGrid since 2019 and have deep business knowledge and familiarity with certain core mission critical systems. They understand EirGrid’s operational requirements, which allows them to deliver efficiently and in a timely manner. Replacing the contractor at this stage would compromise interoperability and continuity in EirGrid. The knowledge that the contractor have of EirGrid operational requirements is not easily transferrable in a short duration of time and would put EirGrid at significant risk if we were to transition to a new contractor prior to the completion of the new tender. The contractor is embedded in the delivery of the Microsoft Dynamics upgrades, which include issues, bug fixes, and inquiries, in a timely and efficient manner to ensure system stability. Halting or reassigning this work would risk delays to key programme and introduce significant remobilisation and knowledge transfer challenges. Therefore, continuity of service and contractor involvement is essential to ensure timely and cost-effective delivery of these upgrades. (iv) Duplication of costs and inconvenience; Changing the existing contractor at this stage would cause significant inconvenience and lead to substantial duplication of costs. EirGrid’s contractor have already gone through onboarding, built up domain knowledge, and developed tailored solutions for our programmes. If EirGrid switched contractor, EirGrid would need to repeat onboarding, transfer knowledge, and rebuild systems already in progress. This would be economically unviable. Financial Impacts: A failure to increase the contract value at this point would also mean EirGrid halting the critical upgrades and integrations currently underway to another set of mission critical systems, the costs of which would be substantial. Time constraints: EirGrid faced time constraints to go live with the upgraded finance business system, making it imperative to continue working with the Contractor to fix the technical errors rather than switching contractors. Operational Impacts: The critical nature of having a functioning financial system for EirGrid, as it has significant operational impact to the business employees, suppliers and its external customers. It affects payments to suppliers, purchase orders, and recording timesheets. Failure to resolve these issues could lead to significant inconvenience and additional costs for EirGrid.
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Main reason for change: Buyer correction
New value
Text:
In 2024, the contract value was increased by €2.5M (from €4.5M to €7M), as a result of Microsoft declaring in 2022 that the on-premise version of Dynamics was at end of life and would no longer be supported into the future which necessitated the transition from the on-premises “Microsoft Dynamics AX 2012 R3” to the Cloud based “Microsoft Dynamics 365 Finance and Operations”. EirGrid modified the contract under Article 89.1 (c) Utilities Directive and published a Contract Modification Notice 05 August 2024. The initial contract period expired 1st December 2025 and has two further extension options available until the contract expires in full 1st December 2027. EirGrid is progressing a new public procurement process to cover these services. However, to bridge the gap between now until the new contract is awarded (and any onboarding required), the contract needs to be extended by 12 months for a value of €400K to continue availing of the maintenance and support under this contract. This modification is an increase in value of €400K from €7 Million - €7.4 Million
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Information about modifications
Version of the previous notice to be changed: 469682-2024
Source: OJS 2026/S 026-087740 (2026-02-04)
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