Microsoft Dynamics AX Support Services and Development Framework

EirGrid plc

EirGrid would like to establish a Framework Agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX, and for all future system projects and change requests as required.
The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.

Deadline
The time limit for receipt of tenders was 2019-01-28. The procurement was published on 2018-12-18.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?
  • • United Kingdom › Northern Ireland

Procurement history
Date Document
2018-12-18 Contract notice
2019-12-17 Contract award notice
Contract notice (2018-12-18)
Contracting authority
Name and addresses
Name: EirGrid plc
National registration number: N/a
Postal address: Block 2 - The Oval, 160 Shelbourne Road
Postal town: Ballsbridge
Postal code: Dublin 4
Country: Ireland 🇮🇪
Contact person: Sinéad Connolly
Phone: +353 12370335 📞
E-mail: sinead.connolly@eirgrid.com 📧
Region: Éire/Ireland 🏙️
URL: http://www.eirgrid.com 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/219 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139727&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139727&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title: Microsoft Dynamics AX Support Services and Development Framework ENQEIR645
Products/services: Software-related services 📦
Short description:
“EirGrid would like to establish a Framework Agreement for the provision of support and maintenance and development of all the instances of Microsoft...”    Show more
Estimated value excluding VAT: EUR 4 500 000 💰

1️⃣
Additional products/services: Financial analysis and accounting software package 📦
Additional products/services: Financial analysis software package 📦
Additional products/services: Financial systems software package 📦
Additional products/services: Financial information systems 📦
Additional products/services: Financial analysis and accounting software development services 📦
Additional products/services: Financial analysis software development services 📦
Additional products/services: Financial systems software development services 📦
Place of performance: Northern Ireland 🏙️
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Ireland
Description of the procurement:
“EirGrid would like to establish a Framework Agreement for the provision of support and maintenance and development of all the instances of Microsoft...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 4 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”
Information about options
Options
Description of options:
“The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject...”    Show more
Description
Additional information:
“The total estimated spend of this contract is for the initial duration of four years and the option to extend annually for up to an additional 4 years.”

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
List and brief description of rules and criteria:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”
Deposits and guarantees required:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”
Conditions related to the contract
Contract performance conditions:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-01-28 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12

Complementary information
Additional information

“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”    Show more
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
URL: http://www.courts.ie 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this contract to which a standstill period applies in accordance with Council Directive 2014/25/EU, until after...”    Show more
Service from which information about the review procedure may be obtained
Name: Central office of the High Courts (Appeal Section)
Postal address: Ground Floor, East Wing, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
URL: http://www.courts.ie 🌏
Source: OJS 2018/S 246-566235 (2018-12-18)
Contract award notice (2019-12-17)
Contracting authority
Name and addresses
Postal address: Block 2 — The Oval, 160 Shelbourne Road

Object
Scope of the procurement
Short description:
“EirGrid has established a framework agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX,...”    Show more
Total value of the procurement (excluding VAT): EUR 4 500 000 💰
Description
Main site or place of performance: Ireland.
Description of the procurement:
“EirGrid has established a framework agreement for the provision of support and maintenance and development of all the instances of Microsoft Dynamics AX,...”    Show more
Award criteria
Quality criterion (name): Quality, quantity and balance of human resources — support services
Quality criterion (weighting): 10
Quality criterion (name): Quality, quantity and balance of human resources — consultancy services
Quality criterion (name): Provision of services — support services
Quality criterion (name): Provision of services — consultancy services
Quality criterion (name): Service level agreement (SLA)
Quality criterion (weighting): 5
Quality criterion (name): Sample Project 1
Quality criterion (name): Sample Project 2
Quality criterion (name): Sample Project 3
Quality criterion (name): Legal
Cost criterion (name): Support and maintenance
Cost criterion (weighting): 12
Cost criterion (name): Consultancy services daily rates
Cost criterion (weighting): 15
Cost criterion (name): Volume discounts
Cost criterion (weighting): 5
Cost criterion (name): Transition costs
Cost criterion (weighting): 3
Information about options
Description of options:
“The framework agreement period will be for an initial duration of 4 years with the option to extend annually for up to an additional 4 years, subject always...”    Show more
Description
Additional information:
“The total estimated spend of this contract is for the initial duration of 4 years and the option to extend annually for up to an additional 4 years.”

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2018/S 246-566235

Award of contract

1️⃣
Contract Number: 1
Title: Microsoft Dynamics AX Support Services and Development Framework
Date of conclusion of the contract: 2019-12-06 📅
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Hitachi Solutions Europe Ltd
National registration number: GB 830 5295 39
Postal address: 25 Old Broad Street
Postal town: London
Postal code: EC2N 1HQ
Country: United Kingdom 🇬🇧
E-mail: cwilkinson@hitachisolutions.com 📧
Region: United Kingdom 🏙️
URL: http://www.hitachi-solutions.com 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 4 500 000 💰
Total value of the contract/lot: EUR 4 500 000 💰

Complementary information
Additional information

“The total estimated spend of this contract is for the initial duration of 4 years and the option to extend annually for up to an additional 4 years.”
Source: OJS 2019/S 245-604350 (2019-12-17)