Homelessness Case Management System incorporating an

Dublin City Council

Homelessness Case Management System incorporating an Emergency Accommodation Booking System.
Dublin City Council proposes to award a contract for a replacement to the current PASS including the implementation, configuration and support of a Homelessness Case.
Management System incorporating an Emergency Accommodation Booking System, for a period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations.

Deadline

The time limit for receipt of tenders was 2018-08-17. The procurement was published on 2018-07-12.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-07-12 Contract notice
2019-01-10 Contract award notice
Contract notice (2018-07-12)
Object
Scope of the procurement
Title: Miscellaneous software package and computer systems
Reference number: DRHE CMS Ref: 136836
Short description:
Homelessness Case Management System incorporating an Emergency Accommodation Booking System. Dublin City Council proposes to award a contract for a replacement to the current PASS including the implementation, configuration and support of a Homelessness Case. Management System incorporating an Emergency Accommodation Booking System, for a period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Miscellaneous software package and computer systems ๐Ÿ“ฆ
Additional CPV: Miscellaneous software development services and computer systems ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Regional or local authority
Awarding authority name: Dublin City Council
Postal address: Civic Offices, Wood Quay
Postal code: Dublin
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie ๐ŸŒ
E-mail: john.maguire@dublincity.ie ๐Ÿ“ง
Phone: +353 12223424 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132152&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2018-07-12 ๐Ÿ“…
Submission deadline: 2018-08-17 ๐Ÿ“…
Publication date: 2018-07-14 ๐Ÿ“…
Identifiers
Notice number: 2018/S 134-304941
OJ-S issue: 134
Additional information
Additional Information โ€” Dublin City Council: 1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or Confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Act. 2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all subcontractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required. 3. Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. 4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words โ€œor equivalentโ€ will always be appended. 5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties. 6. The contract is primarily for use by the Housing Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise. 7. Emailed / faxed / late tenders will not be accepted. Tenderers are asked to include a return address on the packaging. 8. Tenders may be submitted in English or in the Irish language. 9. Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA). 10. Appeals procedure: the body to whom appeals should be addressed is โ€” The High Court, Four Courts, Inns Quay, Dublin 7. 11. All queries regarding this tender must be submitted at www.etenders.gov.ie in question format. Responses will be circulated to those candidates / tenderers that have registered an interest in this Notice on the Irish Government procurement opportunities portal www.etenders.gov.ie The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12:00 noon on 9.8.2018 to enable issue of responses to all interested parties. 12. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence. 13. For each criterion marked as Response: Declaration Required, applicants must initially provide the Appendices referenced under each criterion no later than the date set for return of the forms, and, where appropriate, confirm in the box provided that it is included with the Completed Questionnaire. Failure to do so could invalidate the submission. Applicants may also satisfy this requirement by submitting an ESPD completed in accordance with EU Regulation 2016/7. By completing Part IV (a) of the ESPD titled: Global Indication for all Selection Criteria, applicants will be taken to declare that they meet the standards set for all criteria where the response is Declaration Required. Supporting documentation should be provided promptly upon request from the Contracting Authority.
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Object
Scope of the procurement
Short description:
Homelessness Case Management System incorporating an Emergency Accommodation Booking System.
Dublin City Council proposes to award a contract for a replacement to the current PASS including the implementation, configuration and support of a Homelessness Case.
Management System incorporating an Emergency Accommodation Booking System, for a period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations.
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The contract is for the provision of the following services:
โ€” supply and installation of a Case Management System including an Emergency AccoMmodation Booking system?
โ€” configuration of a Case Management System and Emergency Accommodation Booking system,
โ€” migration of existing data and documents from the current PASS,
โ€” data purging and data anonimising in accordance with the EU General Data Protection Regulation (GDPR),
โ€” implementation of case management and performance reports as defined in the National Quality Standards Framework 4 for Homeless Services in Ireland,
โ€” system administration and end user training in the use of the system,
โ€” system technical documents and training support documents,
โ€” system maintenance, support / issue fixing for an initial period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations,
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โ€” assistance in future system development and upgrade.
Estimated value excluding VAT: 500 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Description of options:
This contract is for 3 years with the option to extend for 2 further periods of 1 year each.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Irish ๐Ÿ—ฃ๏ธ
Tender opening date: 2018-08-17 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John Maguire
Internet address: www.dublincity.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132152&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Additional Information โ€” Dublin City Council:
1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or
Confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Act.
2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all subcontractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.
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3. Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.
4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words โ€œor equivalentโ€ will always be appended.
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5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.
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6. The contract is primarily for use by the Housing Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.
7. Emailed / faxed / late tenders will not be accepted. Tenderers are asked to include a return address on the packaging.
8. Tenders may be submitted in English or in the Irish language.
9. Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA).
10. Appeals procedure: the body to whom appeals should be addressed is โ€” The High Court, Four Courts, Inns Quay, Dublin 7.
11. All queries regarding this tender must be submitted at www.etenders.gov.ie in question format. Responses will be circulated to those candidates / tenderers that have registered an interest in this Notice on the Irish Government procurement opportunities portal www.etenders.gov.ie
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The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12:00 noon on 9.8.2018 to enable issue of responses to all interested parties.
12. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.
13. For each criterion marked as Response: Declaration Required, applicants must initially provide the Appendices referenced under each criterion no later than the date set for return of the forms, and, where appropriate, confirm in the box provided that it is included with the Completed Questionnaire. Failure to do so could invalidate the submission. Applicants may also satisfy this requirement by submitting an ESPD completed in accordance with EU Regulation 2016/7. By completing Part IV (a) of the ESPD titled: Global Indication for all Selection Criteria, applicants will be taken to declare that they meet the standards set for all criteria where the response is Declaration Required. Supporting documentation should be provided promptly upon request from the Contracting Authority.
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Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Information about review deadlines: Please consult your solititor
Body responsible for mediation procedures
Same as: Review body
Source: OJS 2018/S 134-304941 (2018-07-12)
Contract award notice (2019-01-10)
Object
Scope of the procurement
Short description:
Homelessness case management system incorporating an emergency accommodation booking system. Dublin City Council proposes to award a contract for a replacement to the current pass including the implementation, configuration and support of a homelessness case management system incorporating an emergency accommodation booking system, for a period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations.
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Total value of the procurement: 498 195 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2019-01-10 ๐Ÿ“…
Publication date: 2019-01-14 ๐Ÿ“…
Identifiers
Notice number: 2019/S 009-016361
Refers to notice: 2018/S 134-304941
OJ-S issue: 9
Additional information
Additional Information โ€“ Dublin City Council 1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of The exemptions provided for in the Act. 2) It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident tenderer, a statement of suitability from the revenue commissioners will be required. 3) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. 4) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be Appended. 5) Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties. 6) The contract is primarily for use by the Housing Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise. 7) Emailed/faxed/late tenders will not be accepted. Tenderers are asked to include a return address on the packaging. 8) Tenders may be submitted in English or in the Irish language. 9) Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA). 10) Appeals procedure: The body to whom appeals should be addressed is โ€“ The High Court, Four Courts, Inns Quay, Dublin 7. 11) All queries regarding this tender must be submitted at www.etenders.gov.ie in question format. Responses will be circulated to those candidates/tenderers that have registered an Interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12:00 noon on 9.8.2018 to enable issue of responses to all interested parties. 12) Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence. 13) For each criterion marked as response: Declaration Required, applicants must initially provide the appendices referenced under each criterion no later than the date set for return of the forms, and, where appropriate, confirm in the box provided that it is included with the completed questionnaire. Failure to do so could invalidate the submission. Applicants may also satisfy this requirement by submitting an ESPD completed in accordance with EU Regulation 2016/7. By completing Part IV (a) of the ESPD titled: Global Indication for all selection criteria, applicants will be taken to declare that they meet the standards set for all criteria where the response is declaration required. Supporting documentation should be provided promptly upon request from the Contracting Authority.
Show more

Object
Scope of the procurement
Short description:
Homelessness case management system incorporating an emergency accommodation booking system.
Dublin City Council proposes to award a contract for a replacement to the current pass including the implementation, configuration and support of a homelessness case management system incorporating an emergency accommodation booking system, for a period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations.
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โ€” supply and installation of a case management system including an emergency accomodation booking system,
โ€” configuration of a case management system and emergency accommodation booking system,
โ€” migration of existing data and documents from the current pass,
โ€” implementation of case management and performance reports as defined in the National Quality Standards Framework 4 for homeless services in Ireland,
โ€” system maintenance, support/issue fixing for an initial period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations,
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Procedure
Award criteria
Quality criterion (name): Accommodation management
Quality criterion (weighting): 2700
Quality criterion (name): Support for DRHE processes
Quality criterion (weighting): 1800
Quality criterion (name): Implementation, support and future development
Quality criterion (weighting): 12600
Quality criterion (name): Privacy and security
Quality criterion (weighting): 7200
Quality criterion (name): Reporting and analytics
Quality criterion (weighting): 4600
Quality criterion (name): System functioning and suitability
Quality criterion (weighting): 6600
Cost criterion (name): Ultimate cost
Cost criterion (weighting): 20000

Award of contract
Date of contract conclusion: 2018-12-20 ๐Ÿ“…
Name: Open sky data systems
National registration number: 380089
Postal address: Unit8, Osprey Business Centre
Postal town: Naas
Postal code: Devoy Quarter, Kilda
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 45855675 ๐Ÿ“ž
E-mail: mcronin@openskydata.com ๐Ÿ“ง
Country: Dublin ๐Ÿ™๏ธ
Internet address: http://www.openskydata.com ๐ŸŒ
Total value of the procurement: 868 195 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 1

Reference
Additional information
Additional Information โ€“ Dublin City Council
1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or
confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of
The exemptions provided for in the Act.
2) It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from
the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis.
In the case of a non-resident tenderer, a statement of suitability from the revenue commissioners will be required.
3) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.
4) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto
requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be
Appended.
5) Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal
(www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.
6) The contract is primarily for use by the Housing Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.
7) Emailed/faxed/late tenders will not be accepted. Tenderers are asked to include a return address on the packaging.
8) Tenders may be submitted in English or in the Irish language.
9) Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA).
10) Appeals procedure: The body to whom appeals should be addressed is โ€“ The High Court, Four Courts, Inns Quay, Dublin 7.
11) All queries regarding this tender must be submitted at www.etenders.gov.ie in question format. Responses will be circulated to those candidates/tenderers that have registered an
Interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie
12) Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.
13) For each criterion marked as response: Declaration Required, applicants must initially provide the appendices referenced under each criterion no later than the date set for return of the forms, and, where appropriate, confirm in the box provided that it is included with the completed questionnaire. Failure to do so could invalidate the submission.
Show more
Applicants may also satisfy this requirement by submitting an ESPD completed in accordance with EU Regulation 2016/7. By completing Part IV (a) of the ESPD titled: Global Indication for all selection criteria, applicants will be taken to declare that they meet the standards set for all criteria where the response is declaration required. Supporting documentation should be provided promptly upon request from the Contracting Authority.
Show more
Source: OJS 2019/S 009-016361 (2019-01-10)