Homelessness Case Management System incorporating an

Dublin City Council

Homelessness Case Management System incorporating an Emergency Accommodation Booking System.
Dublin City Council proposes to award a contract for a replacement to the current PASS including the implementation, configuration and support of a Homelessness Case.
Management System incorporating an Emergency Accommodation Booking System, for a period of 3 years from the awarding date with an option to extend the contract for a period or periods of up to 12 months with a maximum of 2 such extensions under the same terms and conditions, based on annual reviews of operations.

Deadline

The time limit for receipt of tenders was 2018-08-17. The procurement was published on 2018-07-12.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-07-12 Contract notice
2019-01-10 Contract award notice
Contract notice (2018-07-12)
Object
Scope of the procurement
Title: Miscellaneous software package and computer systems
Reference number: DRHE CMS Ref: 136836
Short description:
โ€œHomelessness Case Management System incorporating an Emergency Accommodation Booking System. Dublin City Council proposes to award a contract for a...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Miscellaneous software package and computer systems ๐Ÿ“ฆ
Additional CPV: Miscellaneous software development services and computer systems ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Regional or local authority
Awarding authority name: Dublin City Council
Postal address: Civic Offices, Wood Quay
Postal code: Dublin
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie ๐ŸŒ
E-mail: john.maguire@dublincity.ie ๐Ÿ“ง
Phone: +353 12223424 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132152&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2018-07-12 ๐Ÿ“…
Submission deadline: 2018-08-17 ๐Ÿ“…
Publication date: 2018-07-14 ๐Ÿ“…
Identifiers
Notice number: 2018/S 134-304941
OJ-S issue: 134
Additional information

โ€œAdditional Information โ€” Dublin City Council: 1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you...โ€    Show more

Object
Scope of the procurement
Short description:
โ€œHomelessness Case Management System incorporating an Emergency Accommodation Booking System.โ€

โ€œDublin City Council proposes to award a contract for a replacement to the current PASS including the implementation, configuration and support of a...โ€    Show more
Show more (11)
โ€œManagement System incorporating an Emergency Accommodation Booking System, for a period of 3 years from the awarding date with an option to extend the...โ€    Show more

โ€œThe contract is for the provision of the following services:โ€

โ€œโ€” supply and installation of a Case Management System including an Emergency AccoMmodation Booking system?โ€

โ€œโ€” configuration of a Case Management System and Emergency Accommodation Booking system,โ€

โ€œโ€” migration of existing data and documents from the current PASS,โ€

โ€œโ€” data purging and data anonimising in accordance with the EU General Data Protection Regulation (GDPR),โ€

โ€œโ€” implementation of case management and performance reports as defined in the National Quality Standards Framework 4 for Homeless Services in Ireland,โ€

โ€œโ€” system administration and end user training in the use of the system,โ€

โ€œโ€” system technical documents and training support documents,โ€

โ€œโ€” system maintenance, support / issue fixing for an initial period of 3 years from the awarding date with an option to extend the contract for a period or...โ€    Show more

โ€œโ€” assistance in future system development and upgrade.โ€
Estimated value excluding VAT: 500 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Description of options:
โ€œThis contract is for 3 years with the option to extend for 2 further periods of 1 year each.โ€

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Irish ๐Ÿ—ฃ๏ธ
Tender opening date: 2018-08-17 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John Maguire
Internet address: www.dublincity.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132152&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information

โ€œAdditional Information โ€” Dublin City Council:โ€

โ€œ1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...โ€    Show more
Show more (14)
โ€œConfidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to...โ€    Show more

โ€œ2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all subcontractors (if applicable) produce a...โ€    Show more

โ€œ3. Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.โ€

โ€œ4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...โ€    Show more

โ€œ5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government...โ€    Show more

โ€œ6. The contract is primarily for use by the Housing Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.โ€    Show more

โ€œ7. Emailed / faxed / late tenders will not be accepted. Tenderers are asked to include a return address on the packaging.โ€

โ€œ8. Tenders may be submitted in English or in the Irish language.โ€

โ€œ9. Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA).โ€

โ€œ10. Appeals procedure: the body to whom appeals should be addressed is โ€” The High Court, Four Courts, Inns Quay, Dublin 7.โ€

โ€œ11. All queries regarding this tender must be submitted at www.etenders.gov.ie in question format. Responses will be circulated to those candidates /...โ€    Show more

โ€œThe details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12:00 noon on 9.8.2018 to...โ€    Show more

โ€œ12. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the...โ€    Show more

โ€œ13. For each criterion marked as Response: Declaration Required, applicants must initially provide the Appendices referenced under each criterion no later...โ€    Show more

Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Information about review deadlines:
โ€œPlease consult your solititorโ€
Body responsible for mediation procedures
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Service from which information about the review procedure may be obtained
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Source: OJS 2018/S 134-304941 (2018-07-12)
Contract award notice (2019-01-10)
Object
Scope of the procurement
Short description:
โ€œHomelessness case management system incorporating an emergency accommodation booking system. Dublin City Council proposes to award a contract for a...โ€    Show more
Total value of the procurement: 498 195 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2019-01-10 ๐Ÿ“…
Publication date: 2019-01-14 ๐Ÿ“…
Identifiers
Notice number: 2019/S 009-016361
Refers to notice: 2018/S 134-304941
OJ-S issue: 9
Additional information

โ€œAdditional Information โ€“ Dublin City Council 1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you...โ€    Show more

Object
Scope of the procurement
Short description:
โ€œHomelessness case management system incorporating an emergency accommodation booking system.โ€

โ€œDublin City Council proposes to award a contract for a replacement to the current pass including the implementation, configuration and support of a...โ€    Show more
Show more (5)
โ€œโ€” supply and installation of a case management system including an emergency accomodation booking system,โ€

โ€œโ€” configuration of a case management system and emergency accommodation booking system,โ€

โ€œโ€” migration of existing data and documents from the current pass,โ€

โ€œโ€” implementation of case management and performance reports as defined in the National Quality Standards Framework 4 for homeless services in Ireland,โ€

โ€œโ€” system maintenance, support/issue fixing for an initial period of 3 years from the awarding date with an option to extend the contract for a period or...โ€    Show more

Procedure
Award criteria
Quality criterion (name): Accommodation management
Quality criterion (weighting): 2700
Quality criterion (name): Support for DRHE processes
Quality criterion (weighting): 1800
Quality criterion (name): Implementation, support and future development
Quality criterion (weighting): 12600
Quality criterion (name): Privacy and security
Quality criterion (weighting): 7200
Quality criterion (name): Reporting and analytics
Quality criterion (weighting): 4600
Quality criterion (name): System functioning and suitability
Quality criterion (weighting): 6600
Cost criterion (name): Ultimate cost
Cost criterion (weighting): 20000

Award of contract
Date of contract conclusion: 2018-12-20 ๐Ÿ“…
Name: Open sky data systems
National registration number: 380089
Postal address: Unit8, Osprey Business Centre
Postal town: Naas
Postal code: Devoy Quarter, Kilda
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 45855675 ๐Ÿ“ž
E-mail: mcronin@openskydata.com ๐Ÿ“ง
Country: Dublin ๐Ÿ™๏ธ
Internet address: http://www.openskydata.com ๐ŸŒ
Total value of the procurement: 868 195 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 1

Reference
Additional information

โ€œAdditional Information โ€“ Dublin City Councilโ€

โ€œ1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...โ€    Show more
Show more (21)
โ€œconfidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to...โ€    Show more

โ€œThe exemptions provided for in the Act.โ€

โ€œ2) It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors (if applicable) produce...โ€    Show more

โ€œthe Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract...โ€    Show more

โ€œIn the case of a non-resident tenderer, a statement of suitability from the revenue commissioners will be required.โ€

โ€œ3) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.โ€

โ€œ4) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...โ€    Show more

โ€œrequirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the...โ€    Show more

โ€œAppended.โ€

โ€œ5) Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government...โ€    Show more

โ€œ(www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via...โ€    Show more

โ€œ6) The contract is primarily for use by the Housing Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.โ€    Show more

โ€œ7) Emailed/faxed/late tenders will not be accepted. Tenderers are asked to include a return address on the packaging.โ€

โ€œ8) Tenders may be submitted in English or in the Irish language.โ€

โ€œ9) Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA).โ€

โ€œ10) Appeals procedure: The body to whom appeals should be addressed is โ€“ The High Court, Four Courts, Inns Quay, Dublin 7.โ€

โ€œ11) All queries regarding this tender must be submitted at www.etenders.gov.ie in question format. Responses will be circulated to those...โ€    Show more

โ€œInterest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ieโ€

โ€œ12) Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the...โ€    Show more

โ€œ13) For each criterion marked as response: Declaration Required, applicants must initially provide the appendices referenced under each criterion no later...โ€    Show more

โ€œApplicants may also satisfy this requirement by submitting an ESPD completed in accordance with EU Regulation 2016/7. By completing Part IV (a) of the ESPD...โ€    Show more
Source: OJS 2019/S 009-016361 (2019-01-10)