Business Process Management Services

An Post

Summary of requirements:
Business Process Management (BPM)
An Post require a strategic partner to optimise business processes, leveraging BPM tooling where appropriate, in conjunction with associated business change and the development of an enduring internal capability.
We envisage that this includes working with a limited number of candidate processes to deliver an initial pilot. The activities to be completed are likely to include:
โ€” process optimisation and redesign of candidate processes selected from back office and front office functions,
โ€” working with An Postโ€™s existing technologies e.g. Metastorm, Onbase, other existing applications systems and, where required, recommending and implementing alternative technologies to integrate with An Post existing systems,
โ€” plan for building internal organisational capability through BPM related training, mentoring, skills transfer and knowledge transfer.

Deadline

The time limit for receipt of tenders was 2019-01-09. The procurement was published on 2018-12-03.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-12-03 Contract notice
2019-05-24 Contract award notice
Contract notice (2018-12-03)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: 1841
Short description:
Summary of requirements: Business Process Management (BPM) An Post require a strategic partner to optimise business processes, leveraging BPM tooling where appropriate, in conjunction with associated business change and the development of an enduring internal capability. We envisage that this includes working with a limited number of candidate processes to deliver an initial pilot. The activities to be completed are likely to include: โ€” process optimisation and redesign of candidate processes selected from back office and front office functions, โ€” working with An Postโ€™s existing technologies e.g. Metastorm, Onbase, other existing applications systems and, where required, recommending and implementing alternative technologies to integrate with An Post existing systems, โ€” plan for building internal organisational capability through BPM related training, mentoring, skills transfer and knowledge transfer.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional CPV: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Utilities entity
Awarding authority name: An Post
Postal address: General Post Office
Postal code: O'Connell Street
Postal town: Dublin
Contact
Internet address: https://www.anpost.com/ ๐ŸŒ
E-mail: paul.harvey@anpost.ie ๐Ÿ“ง
Phone: +353 17058836 ๐Ÿ“ž
Fax: +353 18090795 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139123&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139123&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2018-12-03 ๐Ÿ“…
Submission deadline: 2019-01-09 ๐Ÿ“…
Publication date: 2018-12-05 ๐Ÿ“…
Identifiers
Notice number: 2018/S 234-536054
OJ-S issue: 234

Object
Scope of the procurement
Short description:
Summary of requirements:
Business Process Management (BPM)
An Post require a strategic partner to optimise business processes, leveraging BPM tooling where appropriate, in conjunction with associated business change and the development of an enduring internal capability.
We envisage that this includes working with a limited number of candidate processes to deliver an initial pilot. The activities to be completed are likely to include:
โ€” process optimisation and redesign of candidate processes selected from back office and front office functions,
โ€” working with An Postโ€™s existing technologies e.g. Metastorm, Onbase, other existing applications systems and, where required, recommending and implementing alternative technologies to integrate with An Post existing systems,
โ€” plan for building internal organisational capability through BPM related training, mentoring, skills transfer and knowledge transfer.
Estimated value excluding VAT: 1 EUR ๐Ÿ’ฐ
Duration: 36 months
Description of renewals: 3 year Contract with option to extend for a period up to an additional 2 years.
Place of performance
Main site or place of performance: Dublin

Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Paul Harvey
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/391 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139123&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2018/S 234-536054 (2018-12-03)
Contract award notice (2019-05-24)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2019-05-24 ๐Ÿ“…
Publication date: 2019-05-28 ๐Ÿ“…
Identifiers
Notice number: 2019/S 102-248586
Refers to notice: 2018/S 234-536054
OJ-S issue: 102

Object
Place of performance
Main site or place of performance: Dublin.

Award of contract
Date of contract conclusion: 2019-05-22 ๐Ÿ“…
Name: Kpmg
National registration number: 9F54042G
Postal address: Stokes Place
Postal town: Dublin
Postal code: Dublin 2
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 0876266600 ๐Ÿ“ž
E-mail: veronica.duffy@kpmg.ie ๐Ÿ“ง
Internet address: http://www.kpmg.ie ๐ŸŒ

Complementary information
Review body
Phone: +353 188886000 ๐Ÿ“ž
Source: OJS 2019/S 102-248586 (2019-05-24)