Business Process Management Services

An Post

Summary of requirements:
Business Process Management (BPM)
An Post require a strategic partner to optimise business processes, leveraging BPM tooling where appropriate, in conjunction with associated business change and the development of an enduring internal capability.
We envisage that this includes working with a limited number of candidate processes to deliver an initial pilot. The activities to be completed are likely to include:
โ€” process optimisation and redesign of candidate processes selected from back office and front office functions,
โ€” working with An Postโ€™s existing technologies e.g. Metastorm, Onbase, other existing applications systems and, where required, recommending and implementing alternative technologies to integrate with An Post existing systems,
โ€” plan for building internal organisational capability through BPM related training, mentoring, skills transfer and knowledge transfer.

Deadline
The time limit for receipt of tenders was 2019-01-09. The procurement was published on 2018-12-03.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2018-12-03 Contract notice
2019-05-24 Contract award notice
Contract notice (2018-12-03)
Contracting authority
Name and addresses
Name: An Post
National registration number: N/a
Postal address: General Post Office
Postal town: Dublin
Postal code: O'Connell Street
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Paul Harvey
Phone: +353 17058836 ๐Ÿ“ž
E-mail: paul.harvey@anpost.ie ๐Ÿ“ง
Fax: +353 18090795 ๐Ÿ“ 
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.anpost.com/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/391 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139123&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139123&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: Business Process Management Services 1841
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Short description:
โ€œSummary of requirements: Business Process Management (BPM) An Post require a strategic partner to optimise business processes, leveraging BPM tooling where...โ€    Show more

1๏ธโƒฃ
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Dublin
Description of the procurement:
โ€œSummary of requirements: Business Process Management (BPM) An Post require a strategic partner to optimise business processes, leveraging BPM tooling where...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: 3 year Contract with option to extend for a period up to an additional 2 years.

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-01-09 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2018/S 234-536054 (2018-12-03)
Contract award notice (2019-05-24)
Object
Description
Main site or place of performance: Dublin.

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2018/S 234-536054

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title: Business Process Management Services
Date of conclusion of the contract: 2019-05-22 ๐Ÿ“…
Name and address of the contractor
Name: Kpmg
National registration number: 9F54042G
Postal address: Stokes Place
Postal town: Dublin
Postal code: Dublin 2
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 0876266600 ๐Ÿ“ž
E-mail: veronica.duffy@kpmg.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.kpmg.ie ๐ŸŒ
The contractor is an SME

Complementary information
Review body
Phone: +353 188886000 ๐Ÿ“ž
Source: OJS 2019/S 102-248586 (2019-05-24)
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