The Provision of Microsoft Dynamics CRM & Microsoft SharePoint Services

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland is seeking to establish a multi-party framework agreement for the delivery of Microsoft Dynamics CRM and Microsoft SharePoint Services. Tenderers shall be capable of providing a range of services under the following headings: Infrastructure and Technical Architecture Services; Business Analysis & Project Management Services; Development; and Application Support.

Deadline

The time limit for receipt of tenders was 2017-05-02. The procurement was published on 2017-03-30.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2017-03-30 Contract notice
2017-08-10 Contract award notice
Contract notice (2017-03-30)
Object
Scope of the procurement
Title: Customer Relation Management software development services
Reference number: IT/2017/01
Short description:
Fáilte Ireland is seeking to establish a multi-party framework agreement for the delivery of Microsoft Dynamics CRM and Microsoft SharePoint Services. Tenderers shall be capable of providing a range of services under the following headings: Infrastructure and Technical Architecture Services; Business Analysis & Project Management Services; Development; and Application Support.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer Relation Management software development services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal code: D01 WR86
Postal town: Dublin
Contact
Internet address: http://www.failteireland.ie 🌏
E-mail: procurement@failteireland.ie 📧
Phone: +353 18847888 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=110512&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2017-03-30 📅
Submission deadline: 2017-05-02 📅
Publication date: 2017-03-31 📅
Identifiers
Notice number: 2017/S 064-120591
OJ-S issue: 64
Additional information
Fáilte Ireland is seeking proposals from suitably qualified companies for the provision of Microsoft Dynamics CRM & Microsoft SharePoint Services.

Object
Scope of the procurement
Estimated total value: 4 000 000 EUR 💰
Estimated value excluding VAT: 4 000 000 EUR 💰
Duration: 48 months
Additional information:
Fáilte Ireland is seeking proposals from suitably qualified companies for the provision of Microsoft Dynamics CRM & Microsoft SharePoint Services.
Place of performance
Main site or place of performance: Dublin 1.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Please see details in Request for Tender document available for downloading with this notice.
Economic and financial standing:
As stated in the tender notice and RFT which is available for downloading from the Irish Governement procurement portal www.etenders.gov.ie
Minimum level(s) of standards:
As stated in the tender notice and RFT which is available for downloading from the Irish Governement procurement portal www.etenders.gov.ie
Technical and professional ability:
As stated in the tender notice and RFT which is available for downloading from the Irish Governement procurement portal www.etenders.gov.ie
Contract execution
Contract performance conditions:
As stated in the tender notice and RFT which is available for downloading from the Irish Governement procurement portal www.etenders.gov.ie

Procedure
Number of participants to be contemplated: 3
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2017-11-02 📅
Tender opening date: 2017-05-02 📅
Tender opening time: 12:00

Contracting authority
Contact
Contact point: Maurice O'Reilly
Internet address: www.failteireland.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=110512&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.
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2) This is the sole call for competition for this service.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of this contract will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
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6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tender documents in order to avoid the risk of elimination from the competition at the application stage.
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Complementary information
Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Internet address: www.courts.ie 🌏
Source: OJS 2017/S 064-120591 (2017-03-30)
Contract award notice (2017-08-10)
Object
Scope of the procurement
Total value of the procurement: 2 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Lowest price

Reference
Dates
Date dispatched: 2017-08-10 📅
Publication date: 2017-08-12 📅
Identifiers
Notice number: 2017/S 154-319920
Refers to notice: 2017/S 064-120591
OJ-S issue: 154

Award of contract
Date of contract conclusion: 2017-07-10 📅

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties
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Source: OJS 2017/S 154-319920 (2017-08-10)
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