Single Party Framework Agreement for Telephony Infrastructure Upgrade with Associated Services in 6 lots

National University of Ireland, Galway (NUI Galway)

National University of Ireland, Galway are seeking a Telephony Infrastructure Upgrade to modernise the existing infrastructure to make it fully IP based and capable of supporting unified communications with external SIP connectivity while significantly reducing the fixed costs associated with running the fixed line telephony service. This procurement is for 6 individual lots. Each lot will effectively be treated as a separate tender. The lots are:
Lot 1: Provision and installation of an IP telephony system.
Lot 2: Provision of a managed service for the new IPT solution.
Lot 3: IVR System.
Lot 4: Call billing and analytics system.
Lot 5: Telephony usage.
Lot 6: Contact centre.

Deadline

The time limit for receipt of tenders was 2017-08-04. The procurement was published on 2017-06-29.

Who? What? Where?
Procurement history
Date Document
2017-06-29 Contract notice
Contract notice (2017-06-29)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: NUIG/CON429/2017
Short description:
National University of Ireland, Galway are seeking a Telephony Infrastructure Upgrade to modernise the existing infrastructure to make it fully IP based and capable of supporting unified communications with external SIP connectivity while significantly reducing the fixed costs associated with running the fixed line telephony service. This procurement is for 6 individual lots. Each lot will effectively be treated as a separate tender. The lots are: Lot 1: Provision and installation of an IP telephony system. Lot 2: Provision of a managed service for the new IPT solution. Lot 3: IVR System. Lot 4: Call billing and analytics system. Lot 5: Telephony usage. Lot 6: Contact centre.
Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: West 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: National University of Ireland, Galway (NUI Galway)
Postal address: University Road
Postal town: Galway
Contact
Internet address: http://www.nuigalway.ie 🌏
E-mail: tara.ryan@nuigalway.ie 📧
Phone: +353 091495747 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=114955&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=114955&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2017-06-29 📅
Submission deadline: 2017-08-04 📅
Publication date: 2017-07-04 📅
Identifiers
Notice number: 2017/S 125-254571
OJ-S issue: 125
Additional information
Please view the PQQ tender document.

Object
Scope of the procurement
Short description:
National University of Ireland, Galway are seeking a Telephony Infrastructure Upgrade to modernise the existing infrastructure to make it fully IP based and capable of supporting unified communications with external SIP connectivity while significantly reducing the fixed costs associated with running the fixed line telephony service. This procurement is for 6 individual lots. Each lot will effectively be treated as a separate tender. The lots are:
Show more
Lot 1: Provision and installation of an IP telephony system.
Lot 2: Provision of a managed service for the new IPT solution.
Lot 3: IVR System.
Lot 4: Call billing and analytics system.
Lot 5: Telephony usage.
Lot 6: Contact centre.
Estimated total value: 1 EUR 💰
Title of the lot: Single Party Framework Agreement for Provision and installation of an IP telephony system
Lot number: 1
Short description: Please view the PQQ tender document.
Estimated value excluding VAT: 1 EUR 💰
Duration: 72 months
Additional information: Please view the PQQ tender document.
Title of the lot: Single Party Framework Agreement for the Provision of a managed service for the new IPT solution
Lot number: 2
Title of the lot: Single Party Framework Agreement for IVR system
Lot number: 3
Title of the lot: Single Party Framework Agreement for Call billing and analytics system
Lot number: 4
Title of the lot: Single Party Framework agreement for Telephony usage
Lot number: 5
Title of the lot: Single Party Framework agreement for Contact centre
Lot number: 6
Place of performance
Main site or place of performance:
NUI, Galway Campus.
NUIG Campus.
NUI Galway Campus.
NUI, Galway campus.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please view the PQQ tender document.
Contract execution
Contract performance conditions: Please view the PQQ tender document.

Procedure
Maximum number of candidates: 6
Objective criteria for choosing the limited number of candidates: Please view the PQQ tender document.
Maximum number of candidates: 5
Time of receipt of tenders: 10:00
Date of dispatch of invitations: 2017-09-30 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 10 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Tara Ryan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/414 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=114955&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: The High Court
Postal address: The Quays
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: http://www.courts.ie/Courts.ie/Library3.nsf/PageCurrent/E89AE66194C92EF880257FBC004D867C?opendocument&l=en 🌏
Information about review deadlines: The High Court, Dublin, Ireland.
Source: OJS 2017/S 125-254571 (2017-06-29)