Implementation, Maintenance and Support of a Suite of Human Resources Software Packages

Tourism Ireland Limited

Tourism Ireland wishes to enter into a contract with Supplier(s) for the Implementation, Maintenance and Support of a suite of Human Resources Software Packages.
This contract is divided into 4 lots:-
Lot 1:- Human Resources Software Package
Lot 2:- Performance Management Software Package
Lot 3:- Online Recruitment Software Package
Lot 4:- Learning Portal
The Contract Period will be for 5 years subject to budget, annual performance review, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for up to a further 2 years.
It is anticipated that work under the Contract will commence in December 2017.
Suitably qualified suppliers are invited to submit a request to participate under, any or all of the 4 Lots.
For detailed information on the services required please refer to the RTP documentation available for downloading at www.etenders.gov.ie

Deadline

The time limit for receipt of tenders was 2017-07-17. The procurement was published on 2017-06-16.

Who? What? Where?
Procurement history
Date Document
2017-06-16 Contract notice
2018-01-10 Contract award notice
Contract notice (2017-06-16)
Object
Scope of the procurement
Title: Time accounting or human resources software package
Reference number: ICTJC2017/02
Short description:
“Tourism Ireland wishes to enter into a contract with Supplier(s) for the Implementation, Maintenance and Support of a suite of Human Resources Software...”    Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Time accounting or human resources software package 📦
Additional CPV: Training software package 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland Limited
Postal address: 5th Floor — Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: hhughes@tourismireland.com 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=114175&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2017-06-16 📅
Submission deadline: 2017-07-17 📅
Publication date: 2017-06-21 📅
Identifiers
Notice number: 2017/S 117-234936
OJ-S issue: 117
Additional information

“1)Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”    Show more

Object
Scope of the procurement
Short description:
“Tourism Ireland wishes to enter into a contract with Supplier(s) for the Implementation, Maintenance and Support of a suite of Human Resources Software Packages.”    Show more

“This contract is divided into 4 lots:-”
Show more (8)
“Lot 1:- Human Resources Software Package”

“Lot 2:- Performance Management Software Package”

“Lot 3:- Online Recruitment Software Package”

“Lot 4:- Learning Portal”

“The Contract Period will be for 5 years subject to budget, annual performance review, and other factors. If the services provided are deemed to be...”    Show more

“It is anticipated that work under the Contract will commence in December 2017.”

“Suitably qualified suppliers are invited to submit a request to participate under, any or all of the 4 Lots.”

“For detailed information on the services required please refer to the RTP documentation available for downloading at www.etenders.gov.ie”
Estimated total value: 250 000 EUR 💰
Information about lots:
“Lot 1:- Human Resources Software Package.”

“Lot 2:- Performance Management Software Package.”
Show more (2)
“Lot 3:- Online Recruitment Software Package.”

“Lot 4:- Learning Portal.”
Title of the lot: Human Resources Software Package
Lot number: 1
Short description:
“LOT 1 — Human Resources Software Package”

“Tourism Ireland requires a Human Resources Software Package which contains the following functions:-”
Show more (11)
“- Core HR data management including employee self service and manager self service.”

“- Leave Management.”

“- Time and Attendance Management.”

“- Learning and Development Management including recording and approval of training requests.”

“- Recording details of benefits for example salary, pension information, deductions etc.”

“- Dynamic and Sophisticated Reporting including a Dashboard for HR Administrators and Managers.”

“- Optionally, Organisation Chart Production.”

“This will be an off the shelf Human Resources Software Package which can be customised within the capabilities of the solution without bespoke development.”

“The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smart phones...”    Show more

“The solution procured can be cloud or on premise based.”

“In addition to the provision of the package, the successful tendering company should also provide for managed services and annual support of the application.”
Duration: 36 months
Description of renewals:
“The initial Contract Period will be for three [3] years subject to budget, annual performance review, and other factors. If the services provided are deemed...”    Show more
Title of the lot: Performance Management Software Package
Lot number: 2
Short description:
“LOT 2 — Performance Management Software Package”

“Tourism Ireland requires a Performance Management Software Solution which will contain the following functions:-”
Show more (5)
“- Performance Management workflow including review and approval by employees and managers.”

“— This will be an off the shelf Performance Management Package which can be customised within the capabilities of the solution without bespoke development.”

“— The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smart phones...”    Show more

“— The solution procured can be cloud or on premise based.”

“— In addition to the provision of the package, the successful tendering company should also provide for managed services and annual support of the application.”
Title of the lot: Online Recruitment Software Package
Lot number: 3
Short description:
“Lot 3 — Online Recruitment Software Package”

“— Tourism Ireland requires Online Recruitment Software Package which can be customised to their needs and contain the following functions:-”
Show more (5)
“- Online applications”

“- Manage applicant workflow”

“- Optionally integrate with Human Resource Packages”

“— This will be an off the shelf Online Recruitment Package which can be customised within the capabilities of the solution without bespoke development.”

“— The solution procured is likely to be cloud based.”
Title of the lot: Learning Portal
Lot number: 4
Short description:
“Lot 4 — Learning Portal”

“Tourism Ireland has a requirement for a learner-centric Learning Portal which would :-”
Show more (4)
“- Act as a gateway to and repository for a wide range of teaching and learning resources, content and tools from different sources.”

“- Store training collateral such as documents, videos, podcasts, presentations, job aids and learning logs.”

“- Support blended learning and facilitate online collaborative learning.”

“— This will be an off the shelf Learning Portal which can be customised within the capabilities of the solution without bespoke development.”
Place of performance
Main site or place of performance:
“Dublin.”

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“As stated in the procurement documents available to download from www.etenders.gov.ie”
Economic and financial standing:
“Candidates must be financially stable and must provide evidence as stated in the procurement documents available to download from www.etenders.gov.ie”
Minimum level(s) of standards:
“Applicants must be compliant with Article 57 and must sign off the declaration of Bona Fides as stated in the procurement documents available to download...”    Show more
Technical and professional ability:
“As stated in the procurement documents available to download from www.etenders.gov.ie”
Minimum level(s) of standards:
“As stated in the procurement documents available to download from www.etenders.gov.ie”
Contract execution
Contract performance conditions:
“As stated in the procurement documents available to download from www.etenders.gov.ie”

Procedure
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“Suitability Criteria.”

“Details of previous experience in managing contracts of a similar nature and scope within the previous 3 years / List of Referees [40 %]”
Show more (3)
“Details of proven skills and knowledge, and Team experience in the areas as outlined [40 %]”

“Adequate resources to fulfil the requirements [20 %].”

“Suitability Criteria”
Time of receipt of tenders: 12:00
Date of dispatch of invitations: 2017-08-30 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=114175&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

“1)Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”    Show more

“2)This is the sole call for requests to participate for this contract.”
Show more (13)
“3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.”

“4) Contract award will be subject to the approval of the Board of Tourism Ireland.”

“5) It will be a condition of award that the successful tenderer is and remains tax compliant.”

“6) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded at any time.”

“7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...”    Show more

“8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the...”    Show more

“9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite...”    Show more

“10) Requests to Participate must be delivered as per the Instructions.”

“11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline.”

“12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded.”

“13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North South Implementation Bodies and Tourism...”    Show more

“14) The contract will be subject to Irish law.”

“15) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants)...”    Show more

Complementary information
Review body
Name: The High Court
Postal address: High Court Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2017/S 117-234936 (2017-06-16)
Contract award notice (2018-01-10)
Object
Scope of the procurement
Short description:
“Tender competition cancelled - This decision has been taken based on a number of factors, principally the low response rate for Lot 1 – Human resources...”    Show more
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Lowest price

Contracting authority
Identity
Postal address: 5th Floor - Bishop's Square, Redmond's Hill
Postal code: Dublin
Postal town: D02 TD99

Reference
Dates
Date dispatched: 2018-01-10 📅
Publication date: 2018-01-12 📅
Identifiers
Notice number: 2018/S 008-014190
Refers to notice: 2017/S 117-234936
OJ-S issue: 8
Additional information

“RFT Cancelled. This decision has been taken based on a number of factors, principally the low response rate for Lot 1 – Human resources software package....”    Show more

Object
Scope of the procurement
Short description:
“Tender competition cancelled - This decision has been taken based on a number of factors, principally the low response rate for Lot 1 – Human resources...”    Show more

“This contract is divided into 4 lots:”
Show more (4)
“Lot 1:- Human resources software package;”

“Lot 2:- Performance management software package;”

“Lot 3:- Online recruitment software package.”

“Lot 4:- Learning portal.”
Title of the lot: Human resources software package
Short description:
“Lot 1 - Human resources software package.”

“Tourism Ireland requires a human resources software package which contains the following functions:-.”
Show more (9)
“- Core HR data management including employee self-service and manager self-service.”

“- Leave management.”

“- Time and attendance management.”

“- Learning and development management including recording and approval of training requests.”

“- Dynamic and sophisticated reporting including a dashboard for HR administrators and managers.”

“- Optionally, organisation chart production.”

“This will be an off the shelf human resources software package which can be customised within the capabilities of the solution without bespoke development.”

“The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smartphones in...”    Show more

“The solution procured can be a cloud or on premise-based.”
Title of the lot: Performance management software package
Short description:
“Lot 2 - Performance management software package.”

“Tourism Ireland requires a performance management software Solution which will contain the following functions:-.”
Show more (5)
“- Performance management workflow including review and approval by employees and managers.”

“• This will be an off the shelf performance management package which can be customised within the capabilities of the solution without bespoke development.”

“- The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smartphones...”    Show more

“- The solution procured can be a cloud or on premise-based.”

“- In addition to the provision of the package, the successful tendering company should also provide for managed services and annual support of the application.”
Title of the lot: Online recruitment software package
Short description:
“Lot 3 - Online recruitment software package.”

“• Tourism Ireland requires online recruitment software package which can be customised to their needs and contain the following functions:-.”
Show more (5)
“- Online applications.”

“- Manage applicant workflow.”

“- Optionally integrate with human resource packages.”

“- This will be an off the shelf online recruitment package which can be customised within the capabilities of the solution without bespoke development.”

“- The solution procured is likely to be a cloud-based.”
Title of the lot: Learning portal
Short description:
“Lot 4 - Learning portal.”

“Tourism Ireland has a requirement for a learner-centric learning portal which would:-.”
Show more (1)
“- This will be an off the shelf Learning Portal which can be customised within the capabilities of the solution without bespoke development.”

Reference
Additional information

“RFT Cancelled.”

“This decision has been taken based on a number of factors, principally the low response rate for Lot 1 – Human resources software package. After a detailed...”    Show more
Show more (1)
“All candidates were advised, in writing, of the cancellation of this process on 31 August 2017.”

Complementary information
Review body
Postal town: Dublin 7
Source: OJS 2018/S 008-014190 (2018-01-10)