The establishment of a Multi Supplier Framework Agreement for the delivery of Projects and ICT supports for the Department's Service Delivery Modernisation (SDM) programmes

Department of Social Protection

The establishment of a Framework to allow the Department to deliver its Transformation Agenda by providing:
* a high quality, proactive, personalised service to customers;
* delivery of services in a more efficient, flexible and integrated way;
* support for new work management practices and procedures;
* support to maintain and extend its implementation platforms;
* delivery of eGovernment objectives.
The first contract to be awarded pursuant to this competition is to deliver consultancy support for Technical Change services to extend the Department's Business Object Model Implementation (BOMi) to include a Project to extend and re-use BOMi functionality for PRSI Refunds incorporating an On-line Service as more particularly described in this RFT.

Deadline

The time limit for receipt of tenders was 2016-10-28. The procurement was published on 2016-09-22.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2016-09-22 Contract notice
2017-01-05 Contract award notice
Contract notice (2016-09-22)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
โ€œThe establishment of a Framework to allow the Department to deliver its Transformation Agenda by providing: * a high quality, proactive, personalised...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional CPV: Software package and information systems ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Social Protection
Postal address: Gandon House, Amiens Street
Postal code: 1
Postal town: Dublin
Contact
Internet address: http://www.welfare.ie ๐ŸŒ
E-mail: louise.mckeever@welfare.ie ๐Ÿ“ง
Phone: +353 17043160 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=103138&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=103138&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2016-09-22 ๐Ÿ“…
Submission deadline: 2016-10-28 ๐Ÿ“…
Publication date: 2016-09-27 ๐Ÿ“…
Identifiers
Notice number: 2016/S 186-333847
OJ-S issue: 186
Additional information

โ€œThe framework has an option to extend the Term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension or extensions....โ€    Show more

Object
Scope of the procurement
Short description:
โ€œThe establishment of a Framework to allow the Department to deliver its Transformation Agenda by providing:โ€

โ€œ* a high quality, proactive, personalised service to customers;โ€
Show more (5)
โ€œ* delivery of services in a more efficient, flexible and integrated way;โ€

โ€œ* support for new work management practices and procedures;โ€

โ€œ* support to maintain and extend its implementation platforms;โ€

โ€œ* delivery of eGovernment objectives.โ€

โ€œThe first contract to be awarded pursuant to this competition is to deliver consultancy support for Technical Change services to extend the Department's...โ€    Show more
Estimated total value: 32 000 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 32 000 000 EUR ๐Ÿ’ฐ
Duration: 24 months
Description of renewals:
โ€œThe Contracting Authority reserves the right, at its discretion, to extend the Term for a period or periods of up to twelve (12) months with a maximum of...โ€    Show more
Additional information:
โ€œThe framework has an option to extend the Term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension or extensions....โ€    Show more
Place of performance
Main site or place of performance:
โ€œDublin.โ€

Procedure
Number of participants to be contemplated: 5
Time of receipt of tenders: 12:30
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender opening date: 2016-10-28 ๐Ÿ“…
Tender opening time: 12:30

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Louise McKeever
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=103138&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: High Courts
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
Source: OJS 2016/S 186-333847 (2016-09-22)
Contract award notice (2017-01-05)
Object
Scope of the procurement
Short description:
โ€œThe establishment of a Framework to allow the Department to deliver its Transformation Agenda by providing: โ€” A high quality, proactive, personalised...โ€    Show more
Total value of the procurement: 64 000 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2017-01-05 ๐Ÿ“…
Publication date: 2017-01-07 ๐Ÿ“…
Identifiers
Notice number: 2017/S 005-006983
Refers to notice: 2016/S 186-333847
OJ-S issue: 5
Additional information

โ€œThe framework has an option to extend the Term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension or extensions....โ€    Show more

Object
Scope of the procurement
Short description:
โ€œThe establishment of a Framework to allow the Department to deliver itsโ€

โ€œTransformation Agenda by providing:โ€
Show more (6)
โ€œโ€” A high quality, proactive, personalised service to customers;โ€

โ€œโ€” Delivery of services in a more efficient, flexible and integrated way;โ€

โ€œโ€” Support for new work management practices and procedures;โ€

โ€œโ€” Support to maintain and extend its implementation platforms;โ€

โ€œโ€” delivery of eGovernment objectives.โ€

โ€œโ€” Delivery of eGovernment objectives.โ€
Additional information:
โ€œThe framework has an option to extend the Term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension or extensions....โ€    Show more

Procedure
Award criteria
Quality criterion (name): 2. Quality and comprehensiveness of the proposed approach in meeting technical change requirements
Quality criterion (weighting): 20 %
Quality criterion (name): 3. Calibre and balance of the personnel proposed to deliver the requirements
Quality criterion (weighting): 18 %
Quality criterion (name): 4. Demonstration of the tenderers understanding of the requirements specified and the scope of the project
Quality criterion (weighting): 11 %
Quality criterion (name): 5. Quality and comprehensiveness of the proposed methodology, including the proposed work plan, management procedures, project plan, deliverables, QA and risk management procedures
Quality criterion (weighting): 9 %
Quality criterion (name): 6. Time-frame for delivery
Quality criterion (weighting): 2 %
Cost criterion: 1. Overall cost of the project
Cost weighting: 40 %

Award of contract
Date of contract conclusion: 2016-12-12 ๐Ÿ“…
Source: OJS 2017/S 005-006983 (2017-01-05)