System Maintenance, Support and IT Development Services for the Retrofit Information Systems

Sustainable Energy Authority of Ireland

The objective of this RFT is to identify a suitably resourced multi-disciplined IT service provider to provide System Maintenance, Support and Software Development (hereafter referred to as ‘the Services’) for Retrofit Information system.
The Service Provider will be required to partner with the SEAI IT team and third parties to provide day to day IT operational support, technology advice, future system consultation, assist with the implementation of IT projects or procurement, incident management and IT support.
The Service Provider will initially be required to familiarise themselves with SEAI's current service, system setup, and subsequently advise and assist with continuous changes / improvements during the term of the contract. For more information, please refer to the notice published on www.etenders.gov.ie

Deadline

The time limit for receipt of tenders was 2016-01-07. The procurement was published on 2015-12-04.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2015-12-04 Contract notice
2016-09-13 Contract award notice
Contract notice (2015-12-04)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Quantity or scope:
The Contract will be awarded for 1 year with possibility to extend for 2 further years.2 500 0003 000 000
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Sustainable Energy Authority of Ireland
Postal address: Wilton Park House, Wilton Place
Postal town: Dublin
Contact
Internet address: http://www.seai.ie 🌏
E-mail: etenders@seai.ie 📧
Phone: +353 18082130 📞

Reference
Dates
Date dispatched: 2015-12-04 📅
Submission deadline: 2016-01-07 📅
Publication date: 2015-12-09 📅
Identifiers
Notice number: 2015/S 238-432599
Refers to notice: 2015/S 206-374006
OJ-S issue: 238

Object
Scope of the procurement
Short description:
The objective of this RFT is to identify a suitably resourced multi-disciplined IT service provider to provide System Maintenance, Support and Software Development (hereafter referred to as ‘the Services’) for Retrofit Information system.
The Service Provider will be required to partner with the SEAI IT team and third parties to provide day to day IT operational support, technology advice, future system consultation, assist with the implementation of IT projects or procurement, incident management and IT support.
Show more
The Service Provider will initially be required to familiarise themselves with SEAI's current service, system setup, and subsequently advise and assist with continuous changes / improvements during the term of the contract. For more information, please refer to the notice published on www.etenders.gov.ie
Show more
Quantity or scope:
The Contract will be awarded for 1 year with possibility to extend for 2 further years.
Estimated value excluding VAT: 2 500 000 💰
3 000 000 💰
Name of EU-financed project or programme: ERDF.
Place of performance
Main site or place of performance: Dublin.

Procedure
Tender validity period: 120 days
Languages
Language: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Nathalie Sheridan
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1188 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=94638&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=94638&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Publication date: 2015-10-23 📅
Identifiers
Notice number in the OJ S: 2015/S 206-374006
Source: OJS 2015/S 238-432599 (2015-12-04)
Contract award notice (2016-09-13)
Object
Scope of the procurement
Short description:
The objective of this RFT was to identify a suitably resourced multi-disciplined IT service provider to provide System Maintenance, Support and Software Development (hereafter referred to as ‘the Services’) for Retrofit Information system. The Service Provider will be required to partner with the SEAI IT team and third parties to provide day to day IT operational support, technology advice, future system consultation, assist with the implementation of IT projects or procurement, incident management and IT support. The Service Provider will initially be required to familiarise themselves with SEAI's current service, system set-up, and subsequently advise and assist with continuous changes / improvements during the term of the contract. For more information, please refer to the notice published on www.etenders.gov.ie
Show more
Total value of the procurement: 1 920 864 EUR 💰
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2016-09-13 📅
Publication date: 2016-09-15 📅
Identifiers
Notice number: 2016/S 178-319479
Refers to notice: 2015/S 238-432599
OJ-S issue: 178

Object
Scope of the procurement
Short description:
The objective of this RFT was to identify a suitably resourced multi-disciplined IT service provider to provide System Maintenance, Support and Software Development (hereafter referred to as ‘the Services’) for Retrofit Information system.
The Service Provider will initially be required to familiarise themselves with SEAI's current service, system set-up, and subsequently advise and assist with continuous changes / improvements during the term of the contract. For more information, please refer to the notice published on www.etenders.gov.ie
Show more
Name of EU-financed project or programme: Erdf.

Procedure
Award criteria
Quality criterion (name): Quality of the organisation capability, controls, innovation, level of service, and Governance demonstrated within the response
Quality criterion (weighting): 10
Quality criterion (name): Quality of approach to delivery of requirements, including on-board and demonstrated understanding of the requirements
Quality criterion (weighting): 20
Quality criterion (name): Quality and level of resources to be applied to the service
Quality (range and depth) of previous organisation relevant experience in delivering similar service
Price weighting: 40

Award of contract
Date of contract conclusion: 2016-06-01 📅

Complementary information
Review body
Name: Seai
Postal address: Wilton Park House, Wilton Place
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Source: OJS 2016/S 178-319479 (2016-09-13)
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