Request for Tenders for the Provision of a new Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre

The Office of Government Procurement

The Contracting Authority is seeking to establish a Financial Management Shared Services Centre (FMSSC) that will carry out the transactional elements of Financial Management processes for the Irish Civil Service and the other in-scope Public Service Bodies. The required System must be a fully integrated system capable of supporting end-to-end processes across both the FMSSC and the PSBs.

Deadline

The time limit for receipt of tenders was 2015-06-08. The procurement was published on 2015-04-02.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Accenture
• Accenture Limited

Who?

• The Office of Government Procurement

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2015-04-02	Contract notice
2016-11-17	Contract award notice
2021-12-10	Modification of a contract/concession during its term
2024-08-20	Contract award notice
2025-12-10	Contract award notice

Contract notice (2015-04-02)
Object
Scope of the procurement
Title: Software package and information systems
Quantity or scope:

The Contracting Authority is seeking to establish a Financial Management Shared Services Centre (FMSSC) that will carry out the transactional elements of...

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software package and information systems 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: The Office of Government Procurement
Postal address: Bishop's Square, Redmond's Hill
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://www.procurement.ie/ 🌏
E-mail: support@ogp.gov.ie 📧
Phone: +353 761008000 📞

Reference
Dates
Date dispatched: 2015-04-02 📅
Submission deadline: 2015-06-08 📅
Publication date: 2015-04-04 📅
Identifiers
Notice number: 2015/S 067-119852
OJ-S issue: 67
Additional information

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Object
Scope of the procurement
Short description:

The Contracting Authority is seeking to establish a Financial Management Shared Services Centre (FMSSC) that will carry out the transactional elements of...

Quantity or scope:

The Contracting Authority is seeking to establish a Financial Management Shared Services Centre (FMSSC) that will carry out the transactional elements of...

Estimated value excluding VAT: 15 000 000 💰
30 000 000 💰
Number of possible renewals: 1
Time frame for subsequent contracts: 24 months
Duration: 048 months
Reference number: IHW011C

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Economic and financial standing:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Minimum level(s) of standards:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Technical and professional ability:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Contract execution
Deposits and guarantees required:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Names and professional qualifications of the staff ✅

Procedure
Tender opening date: 2015-06-09 📅
Place of opening (town): Dublin
Languages
Language: English 🗣️
Conditions for opening tenders
Address: 90 North King Street, Smithfield

Contracting authority
Identity
National registration number: N/a
Awarding authority name: Department of Public Expenditure and Reform
Contact
Contact point: Tender Operations Unit
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/351 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=87039&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=87039&B=ETENDERS_SIMPLE 🌏

Reference
Identifiers
Reference number attributed by the contracting authority: IHW011C

Complementary information
Review body
Information about review deadlines:

Please refer to the RFT documents for this contract notice which are available on www.etenders.ie

Source: OJS 2015/S 067-119852 (2015-04-02)

Contract award notice (2016-11-17)
Object
Scope of the procurement
Reference number: IHW017C
Total value of the procurement: 30 000 000 EUR 💰
Notice metadata
Document type: Contract award notice
Common procurement vocabulary (CPV)
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: 3A Mayor Street Upper
Postal code: 1

Reference
Dates
Date dispatched: 2016-11-17 📅
Publication date: 2016-11-19 📅
Identifiers
Notice number: 2016/S 224-408456
Refers to notice: 2015/S 067-119852
OJ-S issue: 224
Additional information

Please refer to the Request for Tender documents available with this competition notice on www.etenders.gov.ie (RFT: 94200).

Object
Scope of the procurement
Title of the lot: Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre
Lot number: 1
Short description:

Request for Tenders for the Provision of a new Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre.

Procedure
Award criteria
Quality criterion (name): Quality and comprehensiveness of the response to the core functional requirements
Quality criterion (weighting): 19 %
Quality criterion (name): Quality and comprehensiveness of the response to the core technology requirements
Quality criterion (weighting): 21 %
Quality criterion (name): Quality and comprehensiveness of the response to the core implementation requirements
Quality criterion (weighting): 22 %
Quality criterion (name): Quality and comprehensiveness of the response to the core other requirements
Quality criterion (weighting): 3 %
Quality criterion (name): Quality and comprehensiveness of the response to the DAFM requirements
Quality criterion (weighting): 5 %
Cost criterion: Cost
Cost weighting: 30 %

Award of contract
Date of contract conclusion: 2016-10-05 📅

Complementary information
Review body
Name: The High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Information about review deadlines: Please consult your company legal advisors.
Source: OJS 2016/S 224-408456 (2016-11-17)

Modification of a contract/concession during its term (2021-12-10)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Total value of the procurement: 30 000 000 EUR 💰
Notice metadata
Document type: Modification of a contract/concession during its term
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦

Procedure
Award criteria
Not applicable

Contracting authority
Identity
Awarding authority name: The National Shared Services Office (NSSO)
Postal address: Trinity Point, 10/11 Leinster Street South
Postal town: Dublin 2
Contact
E-mail: andrew.devine@nsso.gov.ie 📧
Phone: +353 17738566 📞

Reference
Dates
Date dispatched: 2021-12-10 📅
Publication date: 2021-12-15 📅
Identifiers
Notice number: 2021/S 243-641884
Refers to notice: 2016/S 224-408456
OJ-S issue: 243
Additional information

Reasons for Modification: The work has become necessary as a result of design changes and increments required to deliver the bespoke Solution, and a...

Additional information

Reasons for Modification:

The work has become necessary as a result of design changes and increments required to deliver the bespoke Solution, and a revised/new implementation plan and approach. All of this has resulted in significant delays to this critical programme, which will replace 31 legacy systems.

A change of contractor at this stage, for part only of the project, cannot be made for both economic and technical reasons and would cause significant inconvenience and duplication of costs for the contracting authority as described below:

(a) The Programme has already invested significant time and capital in the programme to date - implementation is under way and advanced for deployment of the common solution to the first wave of clients. There would be an extensive delay and duplication of costs associated with restarting the Programme in its entirety. The inability of any new contractor to move directly into incremental build and implementation, to the required deployment timeline, would have very serious consequences for the overall programme.

(b) A procurement process to source a new contractor would be a very lengthy process, and attracting a new contractor in the market is unlikely given:

I. the project’s complexities and challenges to date (it is a limited market - the original RFT only attracted one other response) and has been made more complex as a result of travel restrictions related to the pandemic;

II. it is not feasible to design a procurement competition which could allow potential contractors to verify what has been built to date.

In summary, a change of contractor would be completely impractical because no contractor will enter into a contract to build upon an existing solution without inflating both the associated bid and deployment timeline to reflect the risks associated with the unsighted build to date. As such, it would not be a rational decision to make this change at this critical point in the programme.

Object
Scope of the procurement
Title of the lot: Single Financial Management System for the Irish Civil Service Financial Management Shared Service Centre
Short description:

Request for Tenders for the provision of a new Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre....

Duration: 48 months
Place of performance
Main site or place of performance: Ireland

Award of contract
Date of contract conclusion: 2016-09-22 📅
Name: Accenture Limited
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square, Grand Canal Harbour
Postal town: Dublin
Postal code: D2
Country: Ireland 🇮🇪
Phone: +353 872039093 📞
E-mail: derek.kearney@accenture.ie 📧
Total value of the procurement: 30 000 000 EUR 💰

Contracting authority
Identity
National registration number: : The National Shared Services Office (NSSO)
Contact
Contact point: Andrew Devine

Reference
Additional information
Reasons for Modification:

The work has become necessary as a result of design changes and increments required to deliver the bespoke Solution, and a revised/new implementation plan...

+ 6 more

A change of contractor at this stage, for part only of the project, cannot be made for both economic and technical reasons and would cause significant...

(a) The Programme has already invested significant time and capital in the programme to date - implementation is under way and advanced for deployment of...

(b) A procurement process to source a new contractor would be a very lengthy process, and attracting a new contractor in the market is unlikely given:

I. the project’s complexities and challenges to date (it is a limited market - the original RFT only attracted one other response) and has been made more...

II. it is not feasible to design a procurement competition which could allow potential contractors to verify what has been built to date.

In summary, a change of contractor would be completely impractical because no contractor will enter into a contract to build upon an existing solution...

Source: OJS 2021/S 243-641884 (2021-12-10)

Contract award notice (2024-08-20)
Object
Scope of the procurement
Title: Request for Tenders for the Provision of a new Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre.
Reference number: IHW017C
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Total value of the procurement (excluding VAT): 30 000 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the given country
Description
Title: Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre
Description of the procurement:

Request for Tenders for the Provision of a new Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre.

Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Additional products/services:

Accounting, auditing and fiscal services 📦

Business and management consultancy and related services 📦

Business transaction and personal business software package 📦

+ 14 more

Computer support and consultancy services 📦

Computer-related services 📦

Data services 📦

Database and operating software package 📦

Hardware consultancy services 📦

Information systems and servers 📦

Installation services of computers and office equipment 📦

IT services: consulting, software development, Internet and support 📦

Miscellaneous business and business-related services 📦

Miscellaneous software package and computer systems 📦

Networking, Internet and intranet software package 📦

Software package and information systems 📦

Software package utilities 📦

Software programming and consultancy services 📦

Country: Ireland 🇮🇪
Duration: 1 years
Title
Lot Identification Number: LOT-0001
Description
Main site or place of performance:

Please note this is an additional modification to the original modification notice published on 15/12/2021. Modification Number: 641884-2021 - OJS 243/2021

Procedure
Type of procedure
Legal basis: Directive 2014/24/EU
Tendering terms
Electronic invoicing: Allowed
Electronic payment will be used ✅

Award of contract
Lot Identification Number: LOT-0001
Contract Number: 1
Date of conclusion of the contract: 2016-10-05 📅
Title: Request for Tenders for the Provision of a new Single Financial Management Solution for the Irish Civil Service Financial Management Shared Service Centre
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 30 000 000 EUR 💰
Tender identifier: TEN-0001
Identifier of lot or group of lots: LOT-0001
Information about tenders
Name of the tendering party: Accenture
Name and address of the contractor
Name: Accenture
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square, Grand Canal Harbour
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: derek.kearney@accenture.com 📧
Phone: +353 872039093 📞
URL: http://www.accenture.com 🌏

Contracting authority
Name and addresses
Name: The National Shared Services Office (NSSO)
National registration number: 9849665S
Postal address: Trinity Point, 10/11 Leinster Street South
Postal town: Dublin D02EF85
Region: Dublin 🏙️
Country: Ireland 🇮🇪
Contact point: Andrew Devine
E-mail: andrew.devine@nsso.gov.ie 📧
Phone: 076 100 7253 📞
URL: www.nsso.gov.ie 🌏

Complementary information
Additional information

Please refer to the Request for Tender documents available with this competition notice on www.etenders.gov.ie (RFT: 94200).

Review body
National registration number: 53311456
Region: Dublin 🏙️
URL: www.highcourt.ie 🌏
Review procedure
Precise information on deadline(s) for review procedures: Please consult your company legal advisors.
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used

Changes
Other additional information

Need for additional works, services or supplies by the original contractor/concessionaire (Art. 43(1)(b) of Directive 2014/23/EU, Art. 72(1)(b) of Directive...

Main reason for change: Need for additional works, services or supplies by the original contractor.
Text to be corrected in the original notice
Section number: Result
New value
Text:

Increase in price Updated total contract value before the modifications (taking into account possible earlier contract modifications and price adaptions...

Source: OJS 2024/S 162-501269 (2024-08-20)

Contract award notice (2025-12-10)
Object
Scope of the procurement
Products/services: Software programming and consultancy services 📦
Total value of the procurement (excluding VAT): 50 305 385 EUR 💰
Description
Products/services: Software programming and consultancy services 📦
Place of performance: Dublin 🏙️

Award of contract
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 30 000 000 EUR 💰
Name and address of the contractor
Postal code: D02 P820

Contracting authority
Name and addresses
D02 EF85
Postal town: Dublin

Complementary information
Review body
National registration number: 83838930
Postal code: D07 A78X

Changes
Other additional information

Need for additional works, services or supplies by the original contractor/concessionaire (Art. 43(1)(b) of Directive 2014/23/EU, Art. 72(1)(b) of Directive...

Main reason for change: Need for modifications because of circumstances which a diligent buyer could not predict.
Text to be corrected in the original notice
Section number: RES-0001
New value
Text:

Need for additional works, services or supplies by the original contractor/concessionaire (Art. 43(1)(b) of Directive 2014/23/EU, Art. 72(1)(b) of Directive...

Source: OJS 2025/S 240-825158 (2025-12-10)

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