Provision of services for the training and development of Eurofound staff and administration of the 180° feedback process

Eurofound — European Foundation for the Improvement of Living and Working Conditions

As intellectual capital is Eurofound's main asset, the objective of contracting training providers is to start the training as effectively as possible, and to deliver high-quality and efficient training to our staff.
Training delivered to Eurofound's staff will be designed to have a direct impact on the way that they carry out their work — the 'how' — in terms of skills and competencies, with, in turn, a visible and important impact on the work produced by Eurofound.
In addition, Eurofound wants to ensure that relevant feedback is available to managers (heads of unit and staff managing people), while guaranteeing the confidentiality and non-traceability of the staff that provided the feedback. This feedback is needed to support, on an ongoing basis, the leadership and management skills of Eurofound's managers.
This tender is divided into the following lots:
lot 1 — provision of management development and professional effectiveness training;
lot 2 — provision of communication skills training for the staff of Eurofound;
lot 3 — administration of Eurofound's 180° feedback process.

Deadline
The time limit for receipt of tenders was 2015-06-26. The procurement was published on 2015-05-25.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:

• • Institute of Public Administration
• • Managing Innovation Strategies, SLL (Mainstrat)

Who?

• • Eurofound — European Foundation for the Improvement of Living and Working Conditions

What?

• • Customer services › Customer survey services › Customer satisfaction survey
• • Specialist training services › Staff training services
• • Vocational training services › Management training services
• • Training services › Personal development training services