Client Side Advice to support the implementation of the Passport Service Reform Programme
1.4.1 The Contracting Authority is seeking to engage the services of a professional service provider to provide advice and support for the Passport Service Reform Programme. The detailed specification of requirements is included in Appendix 1 and include the following elements:
— Review the current business processes and supporting Passport Service business systems in the context of the future direction envisaged for the Service under the Reform Programme;
— Identify key areas for business process improvement and change;
— Recommend the most appropriate technical solutions and approaches for future Passport Service delivery systems based on a review of the requirements of the Passport Service as well as an analysis of the market and approaches taken by similar public and private sector organisations, including other Passport Services;
— Provide input and support for the development of future RFTs to procure new solutions and services;
— Work closely with Department ICT Unit to ensure any solutions are consistent with Department ICT Strategies and Policies;
— Support the Passport Service throughout the development and implementation of the Reform Programme on both business process and technology fronts;
— Provide ongoing high grade technical services in the procurement processes for new solutions for the Passport Service;
— Provide Client Side Advice to the Passport Service throughout the new solution development and implementation life cycle.
Deadline
The time limit for receipt of tenders was 2015-03-31.
The procurement was published on 2015-02-05.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?
What?
Where?
Procurement history
| Date |
Document |
| 2015-02-05
|
Contract notice
|
| 2015-12-03
|
Contract award notice
|