Single Party Framework Agreement for the provision of Professional Services and Support for Business Intelligence for the 4 Dublin Authorities

Quantity or scope

The professional services required include, but are not limited to, the following:1. BI requirements analysis — respondent must describe methodologies and approach used to guide users through requirements definition;2. Review and provide advice on BI system designs including ETL;3. Develop and implement BI solutions including SQL Reporting Services and Oracle OBI;4. Review and support current and future systems as requested including ETL scripting and processes. Respondents must provide details of support structures, including response times and SLAs available;5. Review and advise in respect of developing a BI Strategy in the participating authority;6. Assist in determining appropriate standards, procedures and benchmarks. The successful tenderer will be expected to provide advice on best practice in cube/warehouse design;7. Review and provide advice in respect of open source solutions;8. Must be able if required to provide DBA skills, make recommendations, and liaise with the DBA Unit of the participating authority or third party support companies. DBA skills should include Oracle and SQL but tenderers should provide a complete list of database products that they support including open source products;9. Training in BI tools and methods including SQL Report Writer, self-service analysis, trend analysis and Oracle Business Intelligence. Respondents must supply a brief outline of course content for relevant courses.1 000 000

Additional information

Additional Information — Dublin City Council.

1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 1997, 2003. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.

2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.

3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.

4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

6. The framework agreement is for use by Dublin City Council, Dun Laoghaire Rathdown County Council, South Dublin County Council and Fingal County Council as requirements arise. (Services only, Not Works).

7. Emailed/faxed/late tenders will not be accepted. Tenderers are asked to include a return address on the packaging.

8. Tenders may be submitted in English or in the Irish language.

9. Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA).

10. Appeals procedure: The body to whom appeals should be addressed is — The High Court, Four Courts, Inns Quay, Dublin 7.

11. All queries regarding this tender must be emailed to isdept@dublincity.ie for the attention of Eileen Dennan. Queries must be in question format and must be submitted by email. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12 noon on 16.10.2014 to enable issue of responses to all interested parties.

12. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.