Communications Lead for National Smart Meter Programme

Commission for Energy Regulation

The Commission for Energy Regulation (CER) is Ireland's independent energy and water regulator. The CER was established in 1999 and now has a wide range of economic, customer protection and safety responsibilities in energy. The CER is also the regulator of Ireland's public water and wastewater system. The CER currently requires expert support as part of the National Smart Metering Programme (NSMP) in the area of Communications. Following a decision on the High Level Design of the Smart Metering Programme and the progression to the detailed design phase, the CER requires dedicated communications consultancy support to develop the framework for engaging with consumers and stakeholders. For the benefit of programme continuity, efficiency and consistency across the programme team, it is envisaged that the procured support would be led by a dedicated person/persons who may engage with specialist support for completion of specific deliverables where necessary. The role will involve work in the areas such as, but not limited to: Development of an overall consumer engagement work programme; Development of overall communications strategy: Develop a reporting mechanism on consumer awareness and attitudes Provide proposals on a programme identity (Branding); Identify requirements for both quantitative and qualitative research throughout the programme; Coordinate stakeholder engagement through the CEAG; Keep up to date and be aware of smart metering rollout strategies across the globe. Gain learnings from other smart metering programmes. To brief and support CER as spokesperson and representative of the programme as required by CER. A detailed specification of requirements is set out in Section 2 of the Invitation to Tender (ITT) available to download from www.etenders.gov.ie

Deadline

The time limit for receipt of tenders was 2015-01-20. The procurement was published on 2014-12-02.

Who? What? Where?
Procurement history
Date Document
2014-12-02 Contract notice
2015-04-01 Additional information
Contract notice (2014-12-02)
Object
Scope of the procurement
Title: Business analysis consultancy services
Quantity or scope:
In essence the Communications Lead role is responsible for:1. developing the NSMP consumer engagement strategy;2. fulfilling a co-ordination function amongst project stakeholders, in particular at national level (i.e. national program branding/identity, program messaging, PR program etc.) through the CEAG;3. giving expert input from a consumer engagement perspective to NSMP decision making; and4. act as a spokesperson/programme representative where required by the CER.It is proposed that this support would be for a period of up to 2 years with the option of 2, 1-year renewals.Please refer to the Section 2 of the Invitation to Tender document, available to download from the contract notice on www.etenders.gov.ie for a detailed terms of reference.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Business analysis consultancy services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Commission for Energy Regulation
Postal address: The Exchange, Belgard Square North, Tallaght
Postal code: 24
Postal town: Dublin
Contact
Internet address: http://www.cer.ie 🌏
E-mail: procurement@cer.ie 📧
Phone: +353 14000800 📞
Fax: +353 14000850 📠

Reference
Dates
Date dispatched: 2014-12-02 📅
Submission deadline: 2015-01-20 📅
Publication date: 2014-12-05 📅
Identifiers
Notice number: 2014/S 235-413568
OJ-S issue: 235

Object
Scope of the procurement
Short description:
The Commission for Energy Regulation (CER) is Ireland's independent energy and water regulator. The CER was established in 1999 and now has a wide range of economic, customer protection and safety responsibilities in energy. The CER is also the regulator of Ireland's public water and wastewater system. The CER currently requires expert support as part of the National Smart Metering Programme (NSMP) in the area of Communications. Following a decision on the High Level Design of the Smart Metering Programme and the progression to the detailed design phase, the CER requires dedicated communications consultancy support to develop the framework for engaging with consumers and stakeholders. For the benefit of programme continuity, efficiency and consistency across the programme team, it is envisaged that the procured support would be led by a dedicated person/persons who may engage with specialist support for completion of specific deliverables where necessary. The role will involve work in the areas such as, but not limited to: Development of an overall consumer engagement work programme; Development of overall communications strategy: Develop a reporting mechanism on consumer awareness and attitudes Provide proposals on a programme identity (Branding); Identify requirements for both quantitative and qualitative research throughout the programme; Coordinate stakeholder engagement through the CEAG; Keep up to date and be aware of smart metering rollout strategies across the globe. Gain learnings from other smart metering programmes. To brief and support CER as spokesperson and representative of the programme as required by CER. A detailed specification of requirements is set out in Section 2 of the Invitation to Tender (ITT) available to download from www.etenders.gov.ie
Show more
Quantity or scope:
In essence the Communications Lead role is responsible for:
1. developing the NSMP consumer engagement strategy;
2. fulfilling a co-ordination function amongst project stakeholders, in particular at national level (i.e. national program branding/identity, program messaging, PR program etc.) through the CEAG;
3. giving expert input from a consumer engagement perspective to NSMP decision making; and
4. act as a spokesperson/programme representative where required by the CER.
It is proposed that this support would be for a period of up to 2 years with the option of 2, 1-year renewals.
Please refer to the Section 2 of the Invitation to Tender document, available to download from the contract notice on www.etenders.gov.ie for a detailed terms of reference.
Number of possible renewals: 2
Time frame for subsequent contracts: 24 months
Reference number: 011-03-314
Place of performance
Main site or place of performance: Tallaght.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
All tenderers are required to complete a Declaration of Bona Fides pursuant to Article 45 EU Directive 2001/1/EC (See Appendix B of Invitation for Tender).
Economic and financial standing:
Please refer to Section 4.1 of the Invitation to Tender document, available to download from www.etenders.gov.ie for relevant conditions with respect to Qualification Criteria applicable to this contract.
Technical and professional ability:
Please refer to Section 4.1 of the Invitation to Tender document, available to download from www.etenders.gov.ie for relevant conditions with respect to Qualification Criteria applicable to this contract.
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
The Commission for Energy Regulation operates in accordance with the European Communities (Late Payment in Commercial Transactions) Regulations 2002.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
A grouping, if successful, must contract as a single entity, having joint and severable liability.
Names and professional qualifications of the staff ✅

Procedure
Tender validity period: 160 days
Languages
Language: English 🗣️
Irish 🗣️

Contracting authority
Contact
Contact point: Siobhan Keating
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1232 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83121&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83121&B=ETENDERS_SIMPLE 🌏

Reference
Identifiers
Reference number attributed by the contracting authority: 011-03-314

Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Internet address: http://www.courts.ie 🌏
Source: OJS 2014/S 235-413568 (2014-12-02)
Additional information (2015-04-01)
Object
Notice metadata
Document type: Additional information

Reference
Dates
Date dispatched: 2015-04-01 📅
Publication date: 2015-04-04 📅
Identifiers
Notice number: 2015/S 067-119233
Refers to notice: 2014/S 235-413568
OJ-S issue: 67
Source: OJS 2015/S 067-119233 (2015-04-01)
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