Avaya PBX Support and Microsoft Lync Integration Services

Department of Social Protection

The purpose of this competition is to seek provision of Consultancy / IT Services for Avaya PBX Support and Microsoft Lync Integration Services to:
โ€” Provide for the continued maintenance and support for existing Avaya PBX and Contact Center solutions,
โ€” Provide for the integration of non-IP sites,
โ€” Assist in leveraging the existing Microsoft Lync infrastructure and services to design and implement a robust unified communication solution to provide the Department with a platform which best utilises the investment and is capable of bringing on new forms of communications technology as they become available,
โ€” Provide knowledge and skills transfer to Department staff on the development and support of the voice services infrastructure.

Deadline
The time limit for receipt of tenders was 2014-06-06. The procurement was published on 2014-04-25.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
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Procurement history
Date Document
2014-04-25 Contract notice
2014-10-13 Contract award notice