RFT for the Provision of ICT Helpdesk Services
The Department of Jobs, Enterprise and Innovation seeks tenders for the provision of ICT Helpdesk Services. A highly efficient and professional ICT Helpdesk is required to support staff across the Department in achieving their business objectives. The technical capacity to deliver the service must be supported by a keen focus on quality customer service.
The successful service provider will be expected to provide quality, on-site resources for the ICT Helpdesk to support, maintain, and enhance ICT services and to respond to a wide range of ICT-related queries from staff by email, telephone or online.
The contract will be for a period of 1 year with the option to extend the contract on a yearly basis up to a maximum total of 4 years.
Deadline
The time limit for receipt of tenders was 2013-10-07.
The procurement was published on 2013-08-21.
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Procurement history
| Date |
Document |
| 2013-08-21
|
Contract notice
|