Supply, maintenance & support of Citrix licences

Electricity Supply Board

Electricity supply board (ESB) wishes to enter into a contract for the maintenance and support of its existing Citrix software licences, and the supply, maintenance and support of additional Citrix software licences.

Deadline

The time limit for receipt of tenders was 2012-04-30. The procurement was published on 2012-03-30.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What?
Procurement history
Date Document
2012-03-30 Contract notice
2012-10-17 Contract award notice
Contract notice (2012-03-30)
Object
Scope of the procurement
Title: software support services
Quantity or scope:
Electricity Supply Board (ESB) wishes to enter into a contract for the maintenance and support of its existing Citrix software licences. ESB currently has 3 300 licences for Citrix XenApp (Presentation Server) Platinum and for Citrix Access Gateway. Existing maintenance contracts for the bulk of ESB’s Citrix estate will expire in June 2012.Over coming years ESB's requirements may increase and other Citrix product licences may be required. Citrix hardware products such as NetScalers may also be required.The contract will cover the ongoing maintenance of existing Citrix licences, supply of additional licences if required, and ongoing maintenance of any licences purchased.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software support services 📦

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board
Postal address: 27 Lower Fitzwilliam Street, Dublin 2
Postal town: Dublin
Contact
Internet address: http://www.esb.ie 🌏
E-mail: ssprocurement@esb.ie 📧
Phone: +353 17027390 📞
Fax: +353 16384797 📠

Reference
Dates
Date dispatched: 2012-03-30 📅
Submission deadline: 2012-04-30 📅
Publication date: 2012-04-04 📅
Identifiers
Notice number: 2012/S 66-108356
OJ-S issue: 66

Object
Scope of the procurement
Service category: 7
Short description:
Electricity supply board (ESB) wishes to enter into a contract for the maintenance and support of its existing Citrix software licences, and the supply, maintenance and support of additional Citrix software licences.
Quantity or scope:
Electricity Supply Board (ESB) wishes to enter into a contract for the maintenance and support of its existing Citrix software licences. ESB currently has 3 300 licences for Citrix XenApp (Presentation Server) Platinum and for Citrix Access Gateway. Existing maintenance contracts for the bulk of ESB’s Citrix estate will expire in June 2012.
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Over coming years ESB's requirements may increase and other Citrix product licences may be required. Citrix hardware products such as NetScalers may also be required.
The contract will cover the ongoing maintenance of existing Citrix licences, supply of additional licences if required, and ongoing maintenance of any licences purchased.
Number of possible renewals: 1
Time frame for subsequent contracts: 24 months
Duration: 36 months
Reference number: SS/CON/1583
Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Candidates should provide the following information to ESB via e-mail:
1. Candidate's name & address;
2. Full contact details (phone, fax, e-mail) of the representative handling this expression of interest;
3. A brief profile of the candidate's organisation (date of establishment, overall structure, number of employees per function/location and principal activities in terms of both services & products);
4. Where a candidate intends to engage with other parties for delivery and/or implementation of the service, the candidate should submit a similar company profile for each of these parties together with details of previous experience of having worked in conjunction with these parties;
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5. Details of quality assurance systems and company accreditations (in particular Citrix related accreditations);
6. Details of the candidate's health & safety policy (safety statement if available).
Economic and financial standing:
Candidates should provide the following information to ESB via e-mail:
1. Current bankers reference;
2. Evidence of overall turnover and profitability for the last 3 years (audited accounts or statement from candidate's auditor);
3. Evidence of insurances (expected levels: employer's liability 13 000 000 EUR, public liability 2 500 000 EUR, professional indemnity 2 500 000 EUR).
Technical and professional ability:
Candidates should provide the following information to ESB via email:
1. A brief summary of the candidate's experience of supporting Citrix licences including length of time candidate has been in the business of supporting Citrix licences;
2. Details of 3 recent, relevant examples of companies for which candidate has provided support for Citrix licences. Candidates should provide name of client, duration of contract, and name, e-mail address & phone number of reference contact (unless otherwise stated ESB will assume that contact may be made with these references without further reference to the candidate).
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Contract execution
Deposits and guarantees required: Will be stated in the tender documents.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Will be stated in the tender documents.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Will be stated in the tender documents.

Procedure
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Procurement, Shared Services
Brendan Kennedy

Complementary information
Review body
Name: Chief Registrar, The High Court
Postal address: Four Courts, Inns Quay, Dublin 7
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Suppliers own legal advisor
Source: OJS 2012/S 066-108356 (2012-03-30)
Contract award notice (2012-10-17)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: 27 Lower Fitzwilliam Street
Postal town: Dublin 2

Reference
Dates
Date dispatched: 2012-10-17 📅
Publication date: 2012-10-19 📅
Identifiers
Notice number: 2012/S 202-331863
Refers to notice: 2012/S 66-108356
OJ-S issue: 202

Contracting authority
Contact
Country: Ireland 🇮🇪
Source: OJS 2012/S 202-331863 (2012-10-17)
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