Quality Auditing

Dublin Bus / Bus Atha Cliath

Measurement (and presentation on a periodic basis) of some delivery targets contained within the Public Service Contract between Dublin Bus and National Transport Authority. Bus Cleaning Surveys are carried out by External Service Auditor on a bi-monthly basis on the cleaning of buses by our cleaning services contractor. A summary report is issued following completion of each audit.
Customer Charter details commitments and standards of Dublin Bus to its customers. These commitments and standards are measured by External Service Delivery Auditor on an ongoing basis and reported on twice a year.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=493252.

Deadline
The time limit for receipt of tenders was 2012-09-27. The procurement was published on 2012-08-30.

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Procurement history
Date Document
2012-08-30 Contract notice
2012-09-03 Additional information
2012-09-03 Additional information