Provision of Account Management and Field Sales Services
Electricity Supply Board
ESB Electric Ireland invites expressions of interest from Suppliers, service providers or contractors who have the capability to provide Field Sales, Account Management, Sales Campaign Execution and Management, and supporting performance management and information services for the residential and business energy markets in Ireland.
It is currently anticipated that the Framework Agreement will be an initial 3 years with an option to extend the Framework Agreement by a further 2 years.
The time limit for receipt of tenders was 2013-01-16. The procurement was published on 2012-12-12.
Who? What?- • Business and management consultancy and related services › Management-related services
- • Customer services › Customer-care services
- • Recruitment services › Placement services of personnel
Procurement history
| Date | Document |
|---|---|
| 2012-12-12 | Contract notice |
Contract notice (2012-12-12)
Object
Scope of the procurement
Title: Business services: law, marketing, consulting, recruitment, printing and security
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Business services: law, marketing, consulting, recruitment, printing and security 📦
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board
Postal address: 27 Lower Fitzwilliam Street
Postal code: 2
Postal town: Dublin
Contact
E-mail: sharedservices.procurement@esb.ie 📧
Phone: +353 17027148 📞
Fax: +353 16384797 📠
Reference
Dates
Date dispatched: 2012-12-12 📅
Submission deadline: 2013-01-16 📅
Publication date: 2012-12-15 📅
Identifiers
Notice number: 2012/S 242-398262
OJ-S issue: 242
Object
Scope of the procurement
Service category: 11
Short description:
Duration: 36 months
Reference number: BS299A1690.
Place of performance
Main site or place of performance: Ireland.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As per Pre-Qualification Questionnaire.
Economic and financial standing: As Per Pre-Qualification Questionnaire.
Technical and professional ability: As Per Pre-Qualification Questionnaire.
Contract execution
Names and professional qualifications of the staff ✅
Procedure
Maximum number of operators of the framework agreement: 10
Duration of the framework agreement in months: 36
Information about authorised persons and opening procedure:
Contracting authority
Contact
Contact point: Procurement BSC
Sheila McGregor
Complementary information
Review body
Name: Chief Registrar, The Four Courts
Postal address: Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Suppliers own Legal Advisor
Source: OJS 2012/S 242-398262 (2012-12-12)
Object
Scope of the procurement
Title: Business services: law, marketing, consulting, recruitment, printing and security
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Business services: law, marketing, consulting, recruitment, printing and security 📦
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board
Postal address: 27 Lower Fitzwilliam Street
Postal code: 2
Postal town: Dublin
Contact
E-mail: sharedservices.procurement@esb.ie 📧
Phone: +353 17027148 📞
Fax: +353 16384797 📠
Reference
Dates
Date dispatched: 2012-12-12 📅
Submission deadline: 2013-01-16 📅
Publication date: 2012-12-15 📅
Identifiers
Notice number: 2012/S 242-398262
OJ-S issue: 242
Object
Scope of the procurement
Service category: 11
Short description:
ESB Electric Ireland invites expressions of interest from Suppliers, service providers or contractors who have the capability to provide Field Sales, Account Management, Sales Campaign Execution and Management, and supporting performance management and information services for the residential and business energy markets in Ireland.
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It is currently anticipated that the Framework Agreement will be an initial 3 years with an option to extend the Framework Agreement by a further 2 years.
Reference number: BS299A1690.
Place of performance
Main site or place of performance: Ireland.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As per Pre-Qualification Questionnaire.
Economic and financial standing: As Per Pre-Qualification Questionnaire.
Technical and professional ability: As Per Pre-Qualification Questionnaire.
Contract execution
Names and professional qualifications of the staff ✅
Procedure
Maximum number of operators of the framework agreement: 10
Duration of the framework agreement in months: 36
Information about authorised persons and opening procedure:
A pre-qualification questionnaire will be issued to all candidates who respond to this notice. Expressions of interest should be addressed to sharedservices.procurement@esb.ie The questionnaire must be completed and returned to the address in I.1 above not later than 12:00 on Friday 18.1.2013. The responses will be used to assist in drawing up a tender list. This process may also include interview with candidates. The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure.
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Contracting authority
Contact
Contact point: Procurement BSC
Sheila McGregor
Complementary information
Review body
Name: Chief Registrar, The Four Courts
Postal address: Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Suppliers own Legal Advisor
Source: OJS 2012/S 242-398262 (2012-12-12)
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