Provision & implementation of accredited quality assurance system for CIB's delivery partner network

Citizens Information Board

The Citizens Information Board (CIB) is seeking tenders to identify and implement a suitable quality assurance system which will lead to measurable continuous improvement in the service standards provided and to the award of a recognised quality accreditation for the services provided by its delivery partners - the network of Citizens Information Services (CISs), the National Advocacy Services (NAS) and the network of Money Advice & Budgeting Services (MABS).
Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=403633.

Deadline

The time limit for receipt of tenders was 2012-05-08. The procurement was published on 2012-03-28.

Who? What? Where?
Procurement history
Date Document
2012-03-28 Contract notice
Contract notice (2012-03-28)
Object
Scope of the procurement
Title: business services: law, marketing, consulting, recruitment, printing and security
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Business services: law, marketing, consulting, recruitment, printing and security 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Citizens Information Board
Postal address: George's Quay House, 43 Townsend Street
Postal town: Dublin 2
Contact
Internet address: http://www.citizensinformationboard.ie 🌏
Phone: +353 761079000 📞

Reference
Dates
Date dispatched: 2012-03-28 📅
Submission deadline: 2012-05-08 📅
Publication date: 2012-03-31 📅
Identifiers
Notice number: 2012/S 64-104400
OJ-S issue: 64
Additional information
(ET Ref:403633).

Object
Scope of the procurement
Short description:
The Citizens Information Board (CIB) is seeking tenders to identify and implement a suitable quality assurance system which will lead to measurable continuous improvement in the service standards provided and to the award of a recognised quality accreditation for the services provided by its delivery partners - the network of Citizens Information Services (CISs), the National Advocacy Services (NAS) and the network of Money Advice & Budgeting Services (MABS).
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Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=403633.
Variants will be accepted ✅
Reference number: Quality Assurance
Place of performance
Main site or place of performance: Nationwide.

Legal, economic, financial and technical information
Contract execution
Names and professional qualifications of the staff ✅

Procedure
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Chief Executive
Mr. Tony McQuinn
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA02368 🌏
Name: Citizens Information Board
Contact point: qualityassurancetender@ciboard.ie
E-mail: qualityassurancetender@ciboard.ie 📧
URL for further information: http://www.citizensinformationboard.ie 🌏
URL for documents: http://www.citizensinformationboard.ie 🌏
URL for participation: http://www.citizensinformationboard.ie 🌏

Reference
Identifiers
Reference number attributed by the contracting authority: Quality Assurance

Complementary information
Review body
Same as: Contact
Source: OJS 2012/S 064-104400 (2012-03-28)
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