IT Hardware Maintenance Services

Dublin Institute of Technology

This contract relates to the provision of IT Hardware Maintenance Services, including:
— break/fix services,
— incident management,
— site visits,
— temporary replacement of equipment,
— disposal of equipment.
A detailed specification of requirements is provided in Appendix I of the attached Request for Tenders (RFT) document.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=425932. />The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of this facility are available at http://www.etenders.gov.ie/PostBox/Postbox_Explain.aspx?ID=425932. />Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.

Deadline

The time limit for receipt of tenders was 2012-06-21. The procurement was published on 2012-05-11.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Ict Services Ltd

Who?

• Dublin Institute of Technology

What?

• Maintenance and repair of computer equipment › Maintenance and repair of information technology equipment

Where?

• Éire/Ireland

Procurement history

Date	Document
2012-05-11	Contract notice
2012-09-18	Contract award notice

Contract notice (2012-05-11)
Object
Scope of the procurement
Title: maintenance and repair of information technology equipment
Quantity or scope: The contract is envisaged to comprise of 500 maintenance calls a year.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Maintenance and repair of information technology equipment 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Dublin Institute of Technology
Postal address: Rathmines House, 143-149 Lower Rathmines Road
Postal code: 6
Postal town: Dublin
Contact
Internet address: http://www.dit.ie 🌏
E-mail: purchasing@dit.ie 📧
Phone: +353 14023000 📞
Fax: +353 14023416 📠

Reference
Dates
Date dispatched: 2012-05-11 📅
Submission deadline: 2012-06-21 📅
Publication date: 2012-05-16 📅
Identifiers
Notice number: 2012/S 93-153898
OJ-S issue: 93
Additional information

All information relating to this contract is provided in the attached Request for Tenders (RFT) document. The list of existing equipment is provided in the Attached "DIT Hardware Schedule". (ET Ref:425932).

Object
Scope of the procurement
Short description:

This contract relates to the provision of IT Hardware Maintenance Services, including:

— break/fix services,

— incident management,

— site visits,

— temporary replacement of equipment,

— disposal of equipment.

A detailed specification of requirements is provided in Appendix I of the attached Request for Tenders (RFT) document.

NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=425932.

The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of this facility are available at http://www.etenders.gov.ie/PostBox/Postbox_Explain.aspx?ID=425932.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.

Description of options:

The initial contract shall be awarded for the duration of 2 years. However, this contract may be extended for up to 2 years with a maximum of 2 such extensions on the same terms and conditions, subject to the business needs of the DIT, performance of the appointed Service Provider, and the DIT’s obligations at law.

Number of possible renewals: 2
Duration: 24 months
Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

(1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.

(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.

(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.

(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.

(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.

(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.

(7) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law or of the relevant State in which the candidate is established

(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law or of the relevant State in which the economic operator is established.

Economic and financial standing:

(1) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.

Technical and professional ability:

(1) A statement of the candidate's average annual number of staff and managerial staff over the previous 3 years.

(2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract.

(3) All candidates will be required to provide certification from an independent body attesting conformity to environmental management standards in accordance with the Community Eco-Management and Audit Scheme (EMAS); or the European standard BS EN ISO 14001.

(4) All candidates will be required to provide certification drawn up by an independent body attesting the compliance of the economic operator with quality assurance standards based on the relevant European standards-

(5) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided.

(6) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures.

(7) A statement of the candidate's technical facilities; measures for ensuring quality; and their study and research facilities.

(8) An indication of the proportion of the contract which the services provider intends possibly to subcontract.

(9) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.

Contract execution
Names and professional qualifications of the staff ✅

Procedure
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Central Procurement
Vida Auksoriute
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA01518 🌏

Reference
Additional information

All information relating to this contract is provided in the attached Request for Tenders (RFT) document.

The list of existing equipment is provided in the Attached "DIT Hardware Schedule".

(ET Ref:425932).

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 8
Country: Ireland 🇮🇪
Source: OJS 2012/S 093-153898 (2012-05-11)

Contract award notice (2012-09-18)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2012-09-18 📅
Publication date: 2012-09-21 📅
Identifiers
Notice number: 2012/S 182-298485
Refers to notice: 2012/S 93-153898
OJ-S issue: 182
Additional information
(ET Ref:505433).

Procedure
Award criteria
Criterion: 1. Ultimate Cost (400)
2. Method Statement (600)

Award of contract
Date of contract conclusion: 2012-08-02 📅
Name: Ict Services Ltd
Postal address: Block 12D, Joyce Way, Park West, Nangor Road
Postal town: Dublin 12
Country: Ireland 🇮🇪
Internet address: www.ictservices.ie 🌏
Information about tenders
Number of tenders received: 4

Complementary information
Review body
Postal town: Dublin 8
Source: OJS 2012/S 182-298485 (2012-09-18)

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