Tender for support, maintenance and development of Oracle Financials and CRM

Dublin City Council

Dublin City Council(DCC) is currently using Oracle E-business financial management system (FMS) and Oracle customer relationship management (CRM) system.
DCC wishes to invite tenders from suppliers who have the capacity and experience to provide a well-managed and professional Oracle support, maintenance and development service to work in partnership with DCC.
Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=217292.

Deadline

The time limit for receipt of tenders was 2011-05-27. The procurement was published on 2011-04-14.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Fujitsu

Who?

• Dublin City Council

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2011-04-14	Contract notice
2011-08-31	Contract award notice

Contract notice (2011-04-14)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Quantity or scope: Scope of the contract contained in the tender document attached.500 0001 500 000
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Postal address: Block 1, Floor 9, Civic Offices, Fishamble Street
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie 🌏
E-mail: isdept@dublincity.ie 📧
Phone: +353 12222240 📞
Fax: +353 12222229 📠

Reference
Dates
Date dispatched: 2011-04-14 📅
Submission deadline: 2011-05-27 📅
Publication date: 2011-04-16 📅
Identifiers
Notice number: 2011/S 75-123206
OJ-S issue: 75
Additional information

Full details are contained in the tender document attached. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 1997, 2003. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the acts. It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors produce a valid tax clearance certificate or C2 certificate from the Revenue Commissioners. In the case of a non-resident tenderer, a statement of suitability from the Revenue Commissioners will be required. Suppliers must register their interest on the eTenders web site in order to be included on the mailing list for clarifications. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government procurement opportunities portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties. The contract is primarily for use by the Information Systems Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise. Emailed/faxed/late tenders will not be accepted. (ET Ref:217292).

Additional information

Full details are contained in the tender document attached.

Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 1997, 2003. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the acts.

It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors produce a valid tax clearance certificate or C2 certificate from the Revenue Commissioners. In the case of a non-resident tenderer, a statement of suitability from the Revenue Commissioners will be required.

Suppliers must register their interest on the eTenders web site in order to be included on the mailing list for clarifications.

Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government procurement opportunities portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

The contract is primarily for use by the Information Systems Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.

Emailed/faxed/late tenders will not be accepted.

(ET Ref:217292).

Object
Scope of the procurement
Short description:

Dublin City Council(DCC) is currently using Oracle E-business financial management system (FMS) and Oracle customer relationship management (CRM) system.

DCC wishes to invite tenders from suppliers who have the capacity and experience to provide a well-managed and professional Oracle support, maintenance and development service to work in partnership with DCC.

Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=217292.

Lot number: 1
Title of the lot: Support, maintenance and development of Oracle financials
Short description:

Dublin City Council (DCC) is currently using Oracle E-business financial management system. DCC wishes to invite tenders from suppliers who have the capacity and experience to provide a well managed and professional Oracle support, maintenance and development service to work in partnership with DCC.

Quantity or scope: The full scope of this lot is set out in the attached tender document.
Estimated value excluding VAT: 300 000 💰
600 000 💰
Duration: 36 months
Lot number: 2
Title of the lot: Support, maintenance and development of Oracle customer relationship management
Short description:

Dublin City Council (DCC) is currently using Oracle customer relationship management (CRM) system. DCC wishes to invite tenders from suppliers who have the capacity and experience to provide a well managed and professional Oracle support, maintenance and development service to work in partnership with DCC.

Quantity or scope: The full scope of this lot is contained in the tender document attached.
Scope of the contract contained in the tender document attached.
Estimated value excluding VAT: 500 000 💰
1 500 000 💰
Description of options:

The period covered is a 3 year period from the date of award of contract with an option to extend for 1 year based on annual reviews of operations.

Provisional timetable for use of options: 36 months
Number of possible renewals: 1
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please refer to tender documentation.
Economic and financial standing: Conditions are detailed in the tender document.
Technical and professional ability: Requirements are detailed in the tender document.
Contract execution
Other particular conditions: See attached "general terms and conditions for the purchase of services".
Names and professional qualifications of the staff ✅

Procedure
Languages
Language: English 🗣️
Irish 🗣️

Contracting authority
Identity
Awarding authority name: Dublin City Council
Contact
Contact point: Information Systems
Brian Curtis
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA02065 🌏
Name: Dublin City Council
URL for further information: http://www.dublincity.ie 🌏
URL for documents: http://www.dublincity.ie 🌏
URL for participation: http://www.dublincity.ie 🌏

Reference
Additional information

Full details are contained in the tender document attached.

Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 1997, 2003. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the acts.

It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors produce a valid tax clearance certificate or C2 certificate from the Revenue Commissioners. In the case of a non-resident tenderer, a statement of suitability from the Revenue Commissioners will be required.

Suppliers must register their interest on the eTenders web site in order to be included on the mailing list for clarifications.

Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government procurement opportunities portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

The contract is primarily for use by the Information Systems Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.

Emailed/faxed/late tenders will not be accepted.

(ET Ref:217292).

Complementary information
Review body
Name: Brian Curtis
Postal address: IS Department, Block 1 Floor 9 Civic Offices, Fishamble Street,
Postal town: Dublin 8
Country: Ireland 🇮🇪
E-mail: brian.curtis@dublincity.ie 📧
Phone: +353 12222240 📞
Recurrent procurement
3-4 years
Source: OJS 2011/S 075-123206 (2011-04-14)

Contract award notice (2011-08-31)
Object
Scope of the procurement
Total value of the procurement: 550 000,00 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: 8
Postal town: Dublin

Reference
Dates
Date dispatched: 2011-08-31 📅
Publication date: 2011-09-02 📅
Identifiers
Notice number: 2011/S 168-277057
Refers to notice: 2011/S 75-123206
OJ-S issue: 168
Additional information
(ET Ref:299112).

Procedure
Award criteria
Criterion: 1. Cost of support/maintenance (3000)
2. Cost of development/enhancement/upgrade (2000)
3. Quality and level of resources (2500)
4. Certified quality processes (2000)
5. Value added services (500)

Award of contract
Date of contract conclusion: 2011-07-15 📅
Postal address: Airside Business Park, Swords
Postal town: Dublin
Country: Ireland 🇮🇪
Information about tenders
Number of tenders received: 4

Complementary information
Review body
Name: High Court
Postal address: Chief Registrar, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Internet address: www.courts.ie 🌏
Source: OJS 2011/S 168-277057 (2011-08-31)

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