2018-10-08Cisco Support Services (Department of Business, Enterprise and Innovation)
The Department wishes to engage with a support provider to whom it can escalate Cisco hardware or software support calls that cannot be resolved in-house. The support provider will be required to have a defined call logging procedure that allows them to accept, log and track support calls. They will be expected to take ownership of the problem up to resolution regardless of the nature of the problem, such as interoperability with other vendors, new bug fix or hardware replacement.
The support provider โฆ
View the procurement ยป Mentioned suppliers:Plannet21 Communications