Contracting authority I.1) Name, addresses and contact point(s): European Foundation for the Improvement of Living and Working Conditions, attn: Mary Kelly, Wyattville Road, Loughlinstown, Dublin 18, Ireland. Tel. mke@eurofound.eu.int. Internet address(es): General address of the contracting authority (URL): http://www.eurofound.eu.int. Further information can be obtained from: the above-mentioned contact point(s). Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: the above-mentioned contact point(s). Tenders or requests to participate must be sent to: the above-mentioned contact point(s). Type of the contracting authority and main activity or activities: European institution/agency or international organisation. Social policy. The contracting authority is purchasing on behalf of other contracting authorities: No. Object of the contract II.1) Description II.1.1) Title attributed to the contract by the contracting authority: Web analytics consultancy. Type of contract and location of works, place of delivery or of performance: Services. Service category No 7. outside the Foundation with occasional meetings at the Foundation's premises. A public contract. Information on framework agreement II.1.5) Short description of the contract or purchase(s): The objective of this contract is to enable the Foundation to optimise the way in which it gathers, communicates, and uses web usage data. This should include both short-term and low-cost actions (quick wins) and a strategic plan for longer-term needs. The outcome of the contract should be: better interpretation of the data most meaningful for the Foundation; an ability to gather it and to communicate it easily to management and other colleagues; to use it to improve the usefulness, usability, and accessibility of the web sites; to decide if and how targeted web products should be produced; to support customer relationship management and marketing. The longer-term aim is to know to what extent our web activities do support and could support the achievement of the strategic goals. Common procurement vocabulary (CPV): 72130000. Contract covered by the Government Procurement Agreement (GPA): Yes. Quantity or scope of the contract II.2.1) Total quantity or scope: The main tasks of the contractor will be to: - come to an understanding of the Foundation's strategic goals in relation to its web presence, - review the existing data from all sources, - advise the Foundation on what to keep, what to drop, and what new activities it could usefully undertake in relation to web analytics, - advise on best practice both in terms of effectiveness and in terms of legal/ethical issues such as privacy and data protection, - advise on how best to use the data in normal operations (marketing, customer relationship management, optimisation of the web sites), - implementation of sample new data gathering/reports, - advise on search engine optimisation and other web site promotion, - review web analytics tools in relation to Foundation needs. The contractor is to produce the following deliverables: - a report giving recommendations on the tasks listed above, - a comparison of web analytical tools on the market in relation to the Foundation's specific needs, - sample analyses and reports using Foundation data. Range: between EUR 36 000 and EUR 40 000. Duration of the contract or time-limit for completion: Completion: 30.9.2007. Legal, economic, financial and technical information III.1) Conditions relating to the contract III.1.1) Deposits and guarantees required: Not applicable. Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them: See technical specifications (terms of payment). Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Consortia must indicate in their tender which legal form they intend to assume and specify the role, qualifications and experience of each member of the group. A consortium can be a permanent, legally-established grouping or a grouping which has been constituted for this tender procedure. The member of the group (the leader), which will take legal and administrative responsibility for the contract, must also be specified. All members of a consortium (i.e., the leader and all partners), are jointly and severally liable to the contracting authority. Other particular conditions to which the performance of the contract is subject: No. Conditions for participation III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers: Information and formalities necessary for evaluating if requirements are met: (a) a signed and dated statement that the tenderer is not excluded from participation in the contract, as provided for in Article 29 of Directive 92/50/EEC; (b) a signed and dated statement that within the last 3 years the tendering firm/individual has not been required to pay financial penalties or had payment deducted from monies arising from failure to perform in accordance with contractual obligations; (c) tenderers are required to produce documentary evidence that they are in compliance with national VAT/tax obligations. Economic and financial capacity: Information and formalities necessary for evaluating if requirements are met: (a) statement from the tenderer's bank indicating good financial viability of said company or proof of professional risk insurance covers; (b) statements of total turnover, and turnover relating to the provision of similar services, realised over a period which does not exceed the past 3 financial years (where the tenderer is an individual, he/she is obliged to provide proof of his/her independent status and documentary evidence concerning social security cover, VAT obligations or proof of exemption from VAT as appropriate). Information and formalities necessary for evaluating if requirements are met: a) details of recent similar contracts, at least 1 of which should be with a non-commercial organisation; b) CVs: - project manager, consultant and analyst (as applicable). Conditions specific to services contracts III.3.1) Execution of the service is reserved to a particular profession: No. Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service: Yes. Procedure IV.1) Type of procedure: Open. The most economically advantageous tender in terms of the criteria stated below: criteria; weighting: 1. responses to sample Foundation scenarios attached at Annex 1 to the technical specification; 65; 2. proposed project management methodology for executing the service; 20; 3. proposed quality-assurance procedures to ensure that deliverables are customised to meet Foundation requirements; 15. N.B. Only tenders achieving a minimum of 70 % of the total score will be further evaluated in relation to price. The tender offering best value for money will be chosen. Value for money means the best quality/price combination. The contract will be awarded on the basis of the quality of the proposal, cost and the competence and experience of the applicants, which, in the opinion of the European Foundation for Improvement of Living and Working Conditions, most satisfy the necessary economic and technical criteria. The Foundation will not necessarily award the contract to the lowest bidder. An electronic auction will be used: No. Administrative information IV.3.1) File reference number attributed by the contracting authority: 06/0249/01 IV.3.2) Previous publication(s) concerning the same contract: Yes. Prior information notice number in OJ: 2006/S 30-32361 of 14.2.2006. Conditions for obtaining specifications and additional documents or descriptive document: Time-limit for receipt of requests for documents or for accessing documents: Date: 3.7.2006 (17:00). Time-limit for receipt of tenders or requests to participate: 10.7.2006 (17:00). Language(s) in which tenders or requests to participate may be drawn up: English. Minimum time frame during which the tenderer must maintain the tender: Duration: 6 months from the date stated for receipt of tenders. at the offices of the European Foundation, Room Number LH4. Persons authorised to be present at the opening of tenders: yes. Please advise Mary Kelly in advance if you intend to be present at the opening. Complementary information VI.1) This is a recurrent procurement: No. Contract related to a project and/or programme financed by EU funds: No. Conditions for tendering: Parties interested in participating in the tender procedure are required to obtain from the Foundation the complete dossier of information, including tender specifications. Requests, which should specify how the information pack is to be dispatched, i.e., in electronic format or hard copy, must be made in writing to Ms Mary Kelly either by post, facsimile ((353-1) 282 64 56/282 42 09) or electronic mail (mke@eurofound.eu.int), mentioning the complete contact details (name, address, telephone, facsimile, e-mail) of the person/institute issuing the request. Requests made by e-mail or fax must be confirmed by letter within the deadline referred to above for receipt of tenders (i.e. Tenders must be submitted in triplicate in a sealed envelope, which is enclosed in a second sealed envelope. The inner envelope must be marked 'Invitation to tender No 06/0249/01. For the attention of Ms Mary Kelly. Tender from (name of tenderer). Not to be opened by the mail service. To be opened by the opening committee only'. If self-adhesive envelopes are used, they must be sealed with adhesive tape and the sender must sign across this tape. Submission of tenders by facsimile or by electronic mail is not acceptable and renders these tenders inadmissible. Procedures for appeal VI.4.1) Body responsible for appeal procedures: Court of First Instance of the Court of Justice of the European Communities, boulevard Konrad Adenauer, L-2925 Luxembourg. Tel. ECJ.Registry@curia.eu.int. http://curia.eu.int. Body responsible for mediation procedures: The European Ombudsman, 1, avenue du Président Robert Schuman, BP 403, F-67001 Strasbourg. Tel. euro-ombudsman@europarl.eu.int. http://www.euro-ombudsman.eu.int/home/en/default.htm. Precise information on deadline(s) for lodging appeals: Within 2 months of the notification to the plaintiff or, in absence thereof, of the day on which it came to knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals. Service from which information about the lodging of appeals may be obtained VI.5) Date of dispatch of this notice: 1.6.2006.
Deadline
The time limit for receipt of tenders was 2006-07-10.
The procurement was published on 2006-06-13.
Contract notice (2006-06-01) Object Scope of the procurement
Title: Web analytics consultancy
Full text:
“Contracting authority I.1) Name, addresses and contact point(s): European Foundation for the Improvement of Living and Working Conditions, attn: Mary Kelly,...”
Full text
Contracting authority I.1) Name, addresses and contact point(s): European Foundation for the Improvement of Living and Working Conditions, attn: Mary Kelly, Wyattville Road, Loughlinstown, Dublin 18, Ireland. Tel. mke@eurofound.eu.int. Internet address(es): General address of the contracting authority (URL): http://www.eurofound.eu.int. Further information can be obtained from: the above-mentioned contact point(s). Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: the above-mentioned contact point(s). Tenders or requests to participate must be sent to: the above-mentioned contact point(s). Type of the contracting authority and main activity or activities: European institution/agency or international organisation. Social policy. The contracting authority is purchasing on behalf of other contracting authorities: No. Object of the contract II.1) Description II.1.1) Title attributed to the contract by the contracting authority: Web analytics consultancy. Type of contract and location of works, place of delivery or of performance: Services. Service category No 7. outside the Foundation with occasional meetings at the Foundation's premises. A public contract. Information on framework agreement II.1.5) Short description of the contract or purchase(s): The objective of this contract is to enable the Foundation to optimise the way in which it gathers, communicates, and uses web usage data. This should include both short-term and low-cost actions (quick wins) and a strategic plan for longer-term needs. The outcome of the contract should be: better interpretation of the data most meaningful for the Foundation; an ability to gather it and to communicate it easily to management and other colleagues; to use it to improve the usefulness, usability, and accessibility of the web sites; to decide if and how targeted web products should be produced; to support customer relationship management and marketing. The longer-term aim is to know to what extent our web activities do support and could support the achievement of the strategic goals. Common procurement vocabulary (CPV): 72130000. Contract covered by the Government Procurement Agreement (GPA): Yes. Quantity or scope of the contract II.2.1) Total quantity or scope: The main tasks of the contractor will be to: - come to an understanding of the Foundation's strategic goals in relation to its web presence, - review the existing data from all sources, - advise the Foundation on what to keep, what to drop, and what new activities it could usefully undertake in relation to web analytics, - advise on best practice both in terms of effectiveness and in terms of legal/ethical issues such as privacy and data protection, - advise on how best to use the data in normal operations (marketing, customer relationship management, optimisation of the web sites), - implementation of sample new data gathering/reports, - advise on search engine optimisation and other web site promotion, - review web analytics tools in relation to Foundation needs. The contractor is to produce the following deliverables: - a report giving recommendations on the tasks listed above, - a comparison of web analytical tools on the market in relation to the Foundation's specific needs, - sample analyses and reports using Foundation data. Range: between EUR 36 000 and EUR 40 000. Duration of the contract or time-limit for completion: Completion: 30.9.2007. Legal, economic, financial and technical information III.1) Conditions relating to the contract III.1.1) Deposits and guarantees required: Not applicable. Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them: See technical specifications (terms of payment). Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Consortia must indicate in their tender which legal form they intend to assume and specify the role, qualifications and experience of each member of the group. A consortium can be a permanent, legally-established grouping or a grouping which has been constituted for this tender procedure. The member of the group (the leader), which will take legal and administrative responsibility for the contract, must also be specified. All members of a consortium (i.e., the leader and all partners), are jointly and severally liable to the contracting authority. Other particular conditions to which the performance of the contract is subject: No. Conditions for participation III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers: Information and formalities necessary for evaluating if requirements are met: (a) a signed and dated statement that the tenderer is not excluded from participation in the contract, as provided for in Article 29 of Directive 92/50/EEC; (b) a signed and dated statement that within the last 3 years the tendering firm/individual has not been required to pay financial penalties or had payment deducted from monies arising from failure to perform in accordance with contractual obligations; (c) tenderers are required to produce documentary evidence that they are in compliance with national VAT/tax obligations. Economic and financial capacity: Information and formalities necessary for evaluating if requirements are met: (a) statement from the tenderer's bank indicating good financial viability of said company or proof of professional risk insurance covers; (b) statements of total turnover, and turnover relating to the provision of similar services, realised over a period which does not exceed the past 3 financial years (where the tenderer is an individual, he/she is obliged to provide proof of his/her independent status and documentary evidence concerning social security cover, VAT obligations or proof of exemption from VAT as appropriate). Information and formalities necessary for evaluating if requirements are met: a) details of recent similar contracts, at least 1 of which should be with a non-commercial organisation; b) CVs: - project manager, consultant and analyst (as applicable). Conditions specific to services contracts III.3.1) Execution of the service is reserved to a particular profession: No. Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service: Yes. Procedure IV.1) Type of procedure: Open. The most economically advantageous tender in terms of the criteria stated below: criteria; weighting: 1. responses to sample Foundation scenarios attached at Annex 1 to the technical specification; 65; 2. proposed project management methodology for executing the service; 20; 3. proposed quality-assurance procedures to ensure that deliverables are customised to meet Foundation requirements; 15. N.B. Only tenders achieving a minimum of 70 % of the total score will be further evaluated in relation to price. The tender offering best value for money will be chosen. Value for money means the best quality/price combination. The contract will be awarded on the basis of the quality of the proposal, cost and the competence and experience of the applicants, which, in the opinion of the European Foundation for Improvement of Living and Working Conditions, most satisfy the necessary economic and technical criteria. The Foundation will not necessarily award the contract to the lowest bidder. An electronic auction will be used: No. Administrative information IV.3.1) File reference number attributed by the contracting authority: 06/0249/01 IV.3.2) Previous publication(s) concerning the same contract: Yes. Prior information notice number in OJ: 2006/S 30-32361 of 14.2.2006. Conditions for obtaining specifications and additional documents or descriptive document: Time-limit for receipt of requests for documents or for accessing documents: Date: 3.7.2006 (17:00). Time-limit for receipt of tenders or requests to participate: 10.7.2006 (17:00). Language(s) in which tenders or requests to participate may be drawn up: English. Minimum time frame during which the tenderer must maintain the tender: Duration: 6 months from the date stated for receipt of tenders. at the offices of the European Foundation, Room Number LH4. Persons authorised to be present at the opening of tenders: yes. Please advise Mary Kelly in advance if you intend to be present at the opening. Complementary information VI.1) This is a recurrent procurement: No. Contract related to a project and/or programme financed by EU funds: No. Conditions for tendering: Parties interested in participating in the tender procedure are required to obtain from the Foundation the complete dossier of information, including tender specifications. Requests, which should specify how the information pack is to be dispatched, i.e., in electronic format or hard copy, must be made in writing to Ms Mary Kelly either by post, facsimile ((353-1) 282 64 56/282 42 09) or electronic mail (mke@eurofound.eu.int), mentioning the complete contact details (name, address, telephone, facsimile, e-mail) of the person/institute issuing the request. Requests made by e-mail or fax must be confirmed by letter within the deadline referred to above for receipt of tenders (i.e. Tenders must be submitted in triplicate in a sealed envelope, which is enclosed in a second sealed envelope. The inner envelope must be marked 'Invitation to tender No 06/0249/01. For the attention of Ms Mary Kelly. Tender from (name of tenderer). Not to be opened by the mail service. To be opened by the opening committee only'. If self-adhesive envelopes are used, they must be sealed with adhesive tape and the sender must sign across this tape. Submission of tenders by facsimile or by electronic mail is not acceptable and renders these tenders inadmissible. Procedures for appeal VI.4.1) Body responsible for appeal procedures: Court of First Instance of the Court of Justice of the European Communities, boulevard Konrad Adenauer, L-2925 Luxembourg. Tel. ECJ.Registry@curia.eu.int. http://curia.eu.int. Body responsible for mediation procedures: The European Ombudsman, 1, avenue du Président Robert Schuman, BP 403, F-67001 Strasbourg. Tel. euro-ombudsman@europarl.eu.int. http://www.euro-ombudsman.eu.int/home/en/default.htm. Precise information on deadline(s) for lodging appeals: Within 2 months of the notification to the plaintiff or, in absence thereof, of the day on which it came to knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals. Service from which information about the lodging of appeals may be obtained VI.5) Date of dispatch of this notice: 1.6.2006.
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ie021 🏙️ Notice metadata
Document type: Contract notice
Nature of contract: Service contract
Regulation: European Institution/Agency or International Organisation
Original language: English 🗣️
Procedure
Procedure type: Open procedure
Award criteria
The most economic tender
Type of bid: Global tender
Awarding authority type: European Institution/Agency or International Organisation
Contracting authority Identity
Awarding authority name: European Foundation for the Improvement of Living and Working Conditions
Country: Ireland 🇮🇪 Contact
Internet address: mke@eurofound.eu.int📧
Reference Dates
Publication date: 2006-06-13 📅
Date received: 2006-06-01 📅
Date dispatched: 2006-06-01 📅
Submission deadline: 2006-07-10 📅
Date for dispatch of contract documents: 2006-07-03 📅
Identifiers
Notice number (legacy): 117164-2006
OJ-S issue: 110/2006
Refers to notice: 32361-2006