Provision of Internet communication link and related services for Eurofound

Eurofound — European Foundation for the Improvement of Living and Working Conditions

Contracting authority I.1) Name, addresses and contact point(s): Eurofound — European Foundation for the Improvement of Living and Working Conditions, attention: Linda Byrne, Wyattville Road, Loughlinstown, Dublin18, IRELAND. Tel. lmb@eurofound.europa.eu Internet address(es): General address of the contracting authority: http://www.eurofound.europa.eu Further information can be obtained at: As in abovementioned contact point(s). Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at: As in abovementioned contact point(s). Tenders or requests to participate must be sent to: As in abovementioned contact point(s). Type of the contracting authority and main activity or activities: European institution/agency or international organisation. The contracting authority is purchasing on behalf of other contracting authorities: no. Object of the contract II.1) Description II.1.1) Title attributed to the contract by the contracting authority: Provision of Internet communication link and related services for Eurofound. Type of contract and location of works, place of delivery or of performance: Services. Eurofound's premises and/or at the premises/places as stipulated in the tender specifications. The establishment of a framework agreement. Information on framework agreement: Framework agreement with a single operator. Duration of the framework agreement: Duration in month(s): 48. Estimated total value of purchases for the entire duration of the framework agreement: Estimated value excluding VAT: Range: between 0,01 EUR and 200 000 EUR. Frequency and value of the contracts to be awarded: Total for all lots: lot 1: 104 000 EUR; lot 2: 50 000 EUR; lot 3: 46 000 EUR. Short description of the contract or purchase(s): Lot 1: Leased line Dublin: Provision, installation, configuration and activation of an IP leased line circuit at Eurofound premises. Allocation of a set of public Internet protocol (IP) addresses. Provision of monitoring, support and maintenance according to the service level agreement. SDSL type connection to Internet: Provision, installation, configuration and activation of an SDSL type connection at Eurofound's Brussels office. Provision of back-up and failover services. Allocate a fixed public Internet protocol (IP) address. Provision of monitoring, support and maintenance according to the service level agreement. network consultancy: Provision of on-site consultancy for network technical analysis and make recommendations according to Eurofound's project requirements. Network consultancy services will focus on reviewing Eurofound's network infrastructure such as firewalls, switches, routers, server configurations, system network applications, etc. Consultants will be required to make recommendations for improving performance, eliminate potential vulnerabilities and security threats. The following tasks may be required: traffic analysis and bandwidth capacity planning, troubleshooting, LAN/WAN network health checks, VOIP performance analysis, intrusion and penetrations audit. Common procurement vocabulary (CPV): 72411000, 72600000. Contract covered by the Government Procurement Agreement (GPA): Yes. Tenders should be submitted for: 1 or more lots. Quantity or scope of the contract II.2.1) Total quantity or scope: Lot 1: leased line Dublin: To provide an 8 Mbps (or higher depending on cost) uncontended data communication link to the Internet as Eurofound's primary Internet service. SDSL type connection to Internet, Brussels: To provide a 1 Mbps (or higher depending on cost) synchronous data communication link to the Internet with unlimited data volume and back-up link solution at Eurofound's Brussels premises. network consultancy: To provide network consultancy and security consultancy as required, subject to budget availability at Eurofound's premises. Range: between 0,01 EUR and 200 000 EUR. Duration of the contract or time limit for completion: Duration in months: 48 (from the award of the contract). Information about lots Lot No 1 Title: Leased line Dublin 1) Short description: Provision, installation, configuration and activation of an IP leased line circuit at Eurofound premises. Allocation of a set of public Internet protocol (IP) addresses. Provision of monitoring, support and maintenance according to the service level agreement. Common procurement vocabulary (CPV): 72410000, 72600000. To provide an 8 Mbps (or higher depending on cost) uncontended data communication link to the Internet as Eurofound's primary Internet service. Range: between 0,01 and 104 000 EUR. SDSL type connection to Internet 1) Short description: Provision, installation, configuration and activation of an SDSL type connection at Eurofound's Brussels office. Provision of back-up and failover services. Allocate a fixed public Internet protocol (IP) address. Provision of monitoring, support and maintenance according to the service level agreement. Common procurement vocabulary (CPV): 72410000, 72600000. To provide a 1 Mbps (or higher depending on cost) synchronous data communication link to the internet with unlimited data volume and back-up link solution at Eurofound's Brussels premises. Range: between 0,01 EUR and 50 000 EUR. Network consultancy 1) Short description: Provision of on-site consultancy for network technical analysis and make recommendations according to Eurofound's project requirements. Network consultancy services will focus on reviewing Eurofound's network infrastructure such as firewalls, switches, routers, server configurations, system network applications, etc. Consultants will be required to make recommendations for improving performance, eliminate potential vulnerabilities and security threats. The following tasks may be required: Traffic analysis and bandwidth capacity planning, troubleshooting, LAN/WAN network health checks, VOIP performance analysis, intrusion and penetrations audit. Common procurement vocabulary (CPV): 72410000, 72600000. To provide network consultancy and security consultancy as required, subject to budget availability at Eurofound's premises. Range: between 0,01 EUR and 46 000 EUR. Legal, economic, financial and technical information III.1) Conditions relating to the contract III.1.1) Deposits and guarantees required: Eurofound does not require a prefinancing guarantee from the contractor in regards to this procurement procedure. Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them: Please refer to the draft contract as provided in the tender specifications. Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Please refer to the tender specifications. Other particular conditions to which the performance of the contract is subject: No. Conditions for participation III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers: Information and formalities necessary for evaluating if requirements are met: Tenderers are requested to fill the legal entities form provided in Section D.9 of the tender specifications and provide the documents, as required on the form. Economic and financial capacity: Information and formalities necessary for evaluating if requirements are met: (a) statement from the tenderer's bank indicating good financial viability of said company or proof of professional risk insurance covers; (b) balance sheets or summaries thereof for at least the past 3 financial years for which accounts have been closed, where publication of balance sheets is prescribed under company law in the country in which the tenderer is established. Where the company has been trading for less than 3 years the following documents shall be provided: — balance sheets or summaries for the period for which the company has been trading, — a statement of the company's cash flow forecast for the current year and a bank letter outlining the current cash and credit facility position shall be provided; (c) statement of the total turnover, and turnover relating to the provision of similar services, realised over a period of the past three years, or for the period the company has been trading (if less than 3 years). Information and formalities necessary for evaluating if requirements are met: As stipulated for each lot in the tender specifications. Conditions specific to services contracts III.3.1) Execution of the service is reserved to a particular profession: No. Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service: Yes. Procedure IV.1) Type of procedure IV.1.1) Type of procedure: Open. Award criteria IV.2.1) Award criteria: Lowest price. An electronic auction will be used: No. Administrative information IV.3.1) File reference number attributed by the contracting authority: 10-2204-01. Previous publication(s) concerning the same contract: No. Conditions for obtaining specifications and additional documents or descriptive document: Time limit for receipt of requests for documents or for accessing documents: 13.9.2010 (12:00). Time limit for receipt of tenders or requests to participate: 20.9.2010 (17:00). Language(s) in which tenders or requests to participate may be drawn up: English. Minimum time frame during which the tenderer must maintain the tender: Duration in month(s): 9 (from the date stated for receipt of tender). tenders will be opened at the offices of Eurofound, Library room MB 0/38. Persons authorised to be present at the opening of tenders: yes. 1 person representing the tenderer may be present at the opening; participation will be restricted to an observer role. Please advise Ms Linda Byrne in advance if you intend to be present at the opening of tenders. Complementary information VI.1) This is a recurrent procurement: No. Contract related to a project and/or programme financed by EU funds: No. Eurofound calls for tender are open to natural and legal persons from European Union Member States; from countries which have signed a special agreement with the European Communities in the field of public procurement; from countries which have ratified the WTO agreement on Government Procurement (GPA). For more detailed information, please consult the following link: http://www.eurofound.europa.eu/about/procurement/generalinfo.htm Conditions for tendering: Parties interested in participating in the tender procedure can access the tender information pack via the Internet: http://www.eurofound.europa.eu/about/procurement/index.htm The tender information pack can also be obtained from the Foundation. Time limit for receipt of requests for documents or for accessing documents: 13.9.2010 (12:00). Requests which should specify how the information pack is to be dispatched, i.e. electronic format or hard copy, must be made in writing to Linda Byrne either by post, facsimile (+353 12826456 / 12824209) or electronic mail (lmb@eurofound.europa.eu), mentioning the complete contact details (name, address, telephone, facsimile, e-mail) of the person/institute issuing the request. Tenders must be submitted in triplicate (1 marked 'Original' — unbound/unstapled — and 2 copies) in a sealed envelope, which is enclosed in a second sealed envelope. The inner envelope must be marked, 'Invitation to tender No 10/2204/01. (name of tenderer). Not to be opened by the mail service. To be opened by the Opening Committee only'. If self-adhesive envelopes are used, they must be sealed with adhesive tape and the sender must sign across this tape. Submission of tenders by facsimile or by electronic mail is not acceptable and renders these tenders inadmissible. Tenderers are requested not to use plastic covers or plastic binders, staples etc, and not to include unnecessary amounts of paper. Procedures for appeal VI.4.1) Body responsible for appeal procedures: General Court of the European Union, rue du Fort Niedergrünewald, 2925 Luxembourg, LUXEMBOURG. Tel. CFI.Registry@curia.europa.eu Internet: http://curia.europa.eu VI.4.2) Lodging of appeals: Precise information on deadline(s) for lodging appeals: Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals. Date of dispatch of this notice: 30.7.2010.

The time limit for receipt of tenders was 2010-09-20. The procurement was published on 2010-08-11.

• • Eurofound — European Foundation for the Improvement of Living and Working Conditions

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• • IT services: consulting, software development, Internet and support › Computer support and consultancy services