The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authorityโs ICT systems and equipment in line with ITIL v4 best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction for Fold's 130 users using PCs/laptops/mobile for access to M365 and SharePoint services.
Deadline
The time limit for receipt of tenders was 2026-03-13.
The procurement was published on 2026-02-04.
Contract notice (2026-02-04) Object Scope of the procurement
Title: Provision of ICT Managed Service for Fold Housing
Short description:
โThe objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the...โ
Short description
The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authorityโs ICT systems and equipment in line with ITIL v4 best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction for Fold's 130 users using PCs/laptops/mobile for access to M365 and SharePoint services.
Show more
Type of contract: Services
Products/services: Computer back-up services๐ฆ
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Description
Description of the procurement:
โThe objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the...โ
Description of the procurement
The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authorityโs ICT systems and equipment in line with ITIL v4 best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction for Fold's 130 users using PCs/laptops/mobile for access to M365 and SharePoint services.
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-13 13:00:00 ๐
Conditions for opening of tenders: 2026-03-13 13:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 025-085984 (2026-02-04)