Provision of ICT Managed Service for Fold Housing
Fold Housing Association Ireland
The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authorityโs ICT systems and equipment in line with ITIL v4 best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction for Fold's 130 users using PCs/laptops/mobile for access to M365 and SharePoint services.
DeadlineThe time limit for receipt of tenders was 2026-03-13. The procurement was published on 2026-02-04.
Who? What?- โข Computer back-up and catalogue conversion services โบ Computer back-up services
- โข Computer support services โบ Technical computer support services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-02-04 | Contract notice |
Contract notice (2026-02-04)
Object
Scope of the procurement
Title: Provision of ICT Managed Service for Fold Housing
Short description:
Type of contract: Services
Products/services: Computer back-up services ๐ฆ
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Description
Internal identifier:
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Type of contract: Services
Products/services: Computer back-up services ๐ฆ
Additional products/services: Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 5 years
Title
Lot Identification Number:
Scope of the procurement
Additional products/services: Description
Town: Dublin, Ireland
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-13 13:00:00 ๐
Conditions for opening of tenders: 2026-03-13 13:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-13 13:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-03-06 13:00:00 ๐
Contracting authority
Name and addresses
Name: FOLD Housing Association Ireland
National registration number:
Postal address: BLOCK A THE CRESCENT BUILDING NORTHWOOD CRESCENT NORTHWOOD DUBLIN 9
Postal code: D09 X8W3
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Finance Officer
E-mail: tina.donaghy@foldireland.ie ๐ง
Phone: +353 1 8228804 ๐
Address of the buyer profile: www.foldhousing.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7448085 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7448085 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 025-085984 (2026-02-04)
Object
Scope of the procurement
Title: Provision of ICT Managed Service for Fold Housing
Short description:
The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authorityโs ICT systems and equipment in line with ITIL v4 best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction for Fold's 130 users using PCs/laptops/mobile for access to M365 and SharePoint services.
Show more
Products/services: Computer back-up services ๐ฆ
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Description
Internal identifier:
0
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Type of contract: Services
Products/services: Computer back-up services ๐ฆ
Additional products/services: Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 5 years
Title
Lot Identification Number:
LOT-0001
Scope of the procurement
Additional products/services: Description
Town: Dublin, Ireland
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-13 13:00:00 ๐
Conditions for opening of tenders: 2026-03-13 13:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-13 13:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-03-06 13:00:00 ๐
Contracting authority
Name and addresses
Name: FOLD Housing Association Ireland
National registration number:
357889
Postal address: BLOCK A THE CRESCENT BUILDING NORTHWOOD CRESCENT NORTHWOOD DUBLIN 9
Postal code: D09 X8W3
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Finance Officer
E-mail: tina.donaghy@foldireland.ie ๐ง
Phone: +353 1 8228804 ๐
Address of the buyer profile: www.foldhousing.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7448085 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7448085 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 025-085984 (2026-02-04)
New procurements in related categories ๐