Provision of ICT Managed Service for Fold Housing
Fold Housing Association Ireland
The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authorityโs ICT systems and equipment in line with ITIL v4 best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction for Fold's 130 users using PCs/laptops/mobile for access to M365 and SharePoint services.
DeadlineThe time limit for receipt of tenders was 2026-03-13. The procurement was published on 2026-02-04.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Computer back-up and catalogue conversion services โบ Computer back-up services
- โข Computer support services โบ Technical computer support services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-02-04 | Contract notice |
| 2026-07-07 | Contract award notice |
Contract notice (2026-02-04)
Object
Scope of the procurement
Title: Provision of ICT Managed Service for Fold Housing
Short description:
Type of contract: Services
Products/services: Computer back-up services ๐ฆ
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Description
Internal identifier:
Additional products/services: Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 5 years
Title
Lot Identification Number:
Description
Town: Dublin, Ireland
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-13 13:00:00 ๐
Conditions for opening of tenders: 2026-03-13 13:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-13 13:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-03-06 13:00:00 ๐
Contracting authority
Name and addresses
Name: FOLD Housing Association Ireland
National registration number:
Postal address: BLOCK A THE CRESCENT BUILDING NORTHWOOD CRESCENT NORTHWOOD DUBLIN 9
Postal code: D09 X8W3
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Finance Officer
E-mail: tina.donaghy@foldireland.ie ๐ง
Phone: +353 1 8228804 ๐
Address of the buyer profile: www.foldhousing.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7448085 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7448085 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 025-085984 (2026-02-04)
Object
Scope of the procurement
Title: Provision of ICT Managed Service for Fold Housing
Short description:
The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authorityโs ICT systems and equipment in line with ITIL v4 best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction for Fold's 130 users using PCs/laptops/mobile for access to M365 and SharePoint services.
Show more
Products/services: Computer back-up services ๐ฆ
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services: Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 5 years
Title
Lot Identification Number:
LOT-0001
Description
Town: Dublin, Ireland
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-13 13:00:00 ๐
Conditions for opening of tenders: 2026-03-13 13:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-13 13:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7448085
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-03-06 13:00:00 ๐
Contracting authority
Name and addresses
Name: FOLD Housing Association Ireland
National registration number:
357889
Postal address: BLOCK A THE CRESCENT BUILDING NORTHWOOD CRESCENT NORTHWOOD DUBLIN 9
Postal code: D09 X8W3
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Finance Officer
E-mail: tina.donaghy@foldireland.ie ๐ง
Phone: +353 1 8228804 ๐
Address of the buyer profile: www.foldhousing.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7448085 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7448085 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 025-085984 (2026-02-04)
Contract award notice (2026-07-07)
Object
Scope of the procurement
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 247 738 EUR ๐ฐ
Name of EU-financed project or programme: Citizens, Equality, Rights and Values (2021/2027)
Further details of EU funds: None
Identifier of EU funds: None
Award criteria
Quality criterion (name): Qualitative Criteria
Quality criterion (weighting): 0
Cost criterion (name): Total Cost
Cost criterion (weighting): 33
Procedure
Weight type: Weight (percentage, exact)
Fixed-number type: Fixed value (total)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2026-06-24 ๐
Information about tenders
Number of tenders received: 6
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 247 738 EUR ๐ฐ
The tender was ranked
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: Everything Computer Systems LTD T/A Everything IT
National registration number:
Postal address: Unit 3C, Avonbeg Industrial Estate, Long Mile Road
Postal code: D12 C596
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: faraz@everythingit.ie ๐ง
Phone: 35315240755 ๐
URL: https://www.everythingit.ie ๐
Size of the economic operator: Small
Contracting authority
Name and addresses
E-mail: raymond.hearne@foldireland.ie ๐ง
Phone: 01 8228804 ๐
Source: OJS 2026/S 130-475284 (2026-07-07)
Object
Scope of the procurement
Estimated value excluding VAT: 300 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 247 738 EUR ๐ฐ
Name of EU-financed project or programme: Citizens, Equality, Rights and Values (2021/2027)
Further details of EU funds: None
Identifier of EU funds: None
Award criteria
Quality criterion (name): Qualitative Criteria
Quality criterion (weighting): 0
Cost criterion (name): Total Cost
Cost criterion (weighting): 33
Procedure
Weight type: Weight (percentage, exact)
Fixed-number type: Fixed value (total)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
454158
Date of conclusion of the contract: 2026-06-24 ๐
Information about tenders
Number of tenders received: 6
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 247 738 EUR ๐ฐ
The tender was ranked
Tender identifier:
000162725
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: Everything Computer Systems LTD T/A Everything IT
National registration number:
483075
Postal address: Unit 3C, Avonbeg Industrial Estate, Long Mile Road
Postal code: D12 C596
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: faraz@everythingit.ie ๐ง
Phone: 35315240755 ๐
URL: https://www.everythingit.ie ๐
Size of the economic operator: Small
Contracting authority
Name and addresses
E-mail: raymond.hearne@foldireland.ie ๐ง
Phone: 01 8228804 ๐
Source: OJS 2026/S 130-475284 (2026-07-07)
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