DCC Single Party Framework Agreement for Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services

Dublin City Council

Dublin City Council are seeking tenders from competent firms for the Provision of Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services. This would involve taking over the monitoring of equipment supplied under other agreements as well as monitoring of all newly installed equipment and existing pull cord monitoring. The supply and installation of any new equipment during the term of the agreement would also be within scope. The winning tender must provide all of the above services. Dublin City Council currently has a stock of approximately 3000 housing units, of which 1349 Telecare alarm units require monitoring immediately upon awarding to successful tenderer. The remaining units contain a pull cord type system (highlighted in appendix C) will require immediate monitoring services until they are upgraded to the new telecare alarm unit via the government run Pobal programme over a period of time to be agreed between the various stakeholders. This Pobal programme applies to tenants over 65 years of age. One year after they have been installed under the Pobal programme, they will require monitoring under this contract. For tenants under 65 years of age, which is estimated at approximately 30 percent (900 units) of the total units, they will require the successful tenderer to supply, install and monitor telecare alarm units immediately upon award of this procurement.. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 7551945. Please note that this project is subject to funding.

Deadline
The time limit for receipt of tenders was 2026-04-10. The procurement was published on 2026-02-27.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2026-02-27 Contract notice
Contract notice (2026-02-27)
Object
Scope of the procurement
Title: DCC Single Party Framework Agreement for Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services
Short description:
โ€œDublin City Council are seeking tenders from competent firms for the Provision of Supply, Installation and Provision of Telecare Equipment and Alarm...โ€    Show more
Type of contract: Services
Products/services: Alarm-monitoring services ๐Ÿ“ฆ
Estimated value excluding VAT: 5 000 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œDublin City Council are seeking tenders from competent firms for the Provision of Supply, Installation and Provision of Telecare Equipment and Alarm...โ€    Show more
Additional products/services: Devices for the elderly ๐Ÿ“ฆ
Additional products/services: Alarm systems ๐Ÿ“ฆ
Additional products/services: Personal care products ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 7 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-04-10 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2026-04-10 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7551945
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
โ€œBudgetary constraints and business reviewโ€

Contracting authority
Name and addresses
Name: Dublin City Council
National registration number: unknown
Postal address: Civic Offices, Wood Quay
Postal code: D08 RF3F
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: dublincitycouncil@dublincity.ie ๐Ÿ“ง
Phone: 01 2222222 ๐Ÿ“ž
URL: https://www.dublincity.ie ๐ŸŒ
Address of the buyer profile: https://www.dublincity.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7551945 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7551945 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 043-145422 (2026-02-27)