Request for Proposals for the Provision of ICT Support Services to the DoCCFS 2025

Daughters of Charity Child and Family Service

The Daughters of Charity Child and Family Service invite ICT Service Providers to this request for proposals for the provision of ICT Support Services: Helpdesk Support for Users Network Routing and Switching Network Security Hosted VM

Deadline

The time limit for receipt of tenders was 2025-11-07. The procurement was published on 2025-10-16.

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2025-10-16 Contract notice
Contract notice (2025-10-16)
Object
Scope of the procurement
Title: Request for Proposals for the Provision of ICT Support Services to the DoCCFS 2025
Short description:
โ€œThe Daughters of Charity Child and Family Service invite ICT Service Providers to this request for proposals for the provision of ICT Support Services:...โ€    Show more
Type of contract: Services
Products/services: Technical computer support services ๐Ÿ“ฆ
Estimated value excluding VAT: 240 000 EUR ๐Ÿ’ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 240 000 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œThe Daughters of Charity Child and Family Service invite ICT Service Providers to this request for proposals for the provision of ICT Support Services:...โ€    Show more
Type of contract: Services
Products/services: Technical computer support services ๐Ÿ“ฆ
Additional products/services: Wide area network services ๐Ÿ“ฆ
Computer back-up services ๐Ÿ“ฆ
Computer-related management services ๐Ÿ“ฆ
Computer-related professional services ๐Ÿ“ฆ
Software package and information systems ๐Ÿ“ฆ
E-mail system ๐Ÿ“ฆ
Town: Dublin, Wicklow, Meath and Louth
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 3 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Wide area network services ๐Ÿ“ฆ
Computer back-up services ๐Ÿ“ฆ
Computer-related management services ๐Ÿ“ฆ
Computer-related professional services ๐Ÿ“ฆ
Software package and information systems ๐Ÿ“ฆ
E-mail system ๐Ÿ“ฆ

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-07 17:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-11-07 17:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6778955
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 6
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-07 17:30:00 ๐Ÿ“…
Place:
โ€œhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6778955โ€
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โœ…
Electronic payment will be used โœ…
Deadline for requesting additional information: 2025-11-05 17:00:00 ๐Ÿ“…

Contracting authority
Name and addresses
Name: Daughters of Charity Child and Family Service
National registration number: 431293
Postal address: Suite 9, Northwood House, Northwood Cresent, Northwood, Dublin 9
Postal code: D09 WV82
Postal town: Dulbin 9
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: michelle.nolan@docharity.ie ๐Ÿ“ง
Phone: 0860353847 ๐Ÿ“ž
URL: www.docchildandfamily.ie ๐ŸŒ
Address of the buyer profile: www.docchildandfamily.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6778955 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6778955 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 200-685702 (2025-10-16)