Provision of Online Booking System for Tours, General Admission and Events for the National Museum of Ireland

National Museum of Ireland

Provision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book tickets for National Museum (NMI) tours and events, providing the option for paid events as well as free events with optional donations. Online Booking system must provide integration with payment providers and basic CRM functionality as detailed in section 2.3 of the RFT (request for tender) document.

Deadline

The time limit for receipt of tenders was 2025-04-02. The procurement was published on 2025-03-03.

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2025-03-03 Contract notice
Contract notice (2025-03-03)
Object
Scope of the procurement
Title: Provision of Online Booking System for Tours, General Admission and Events for the National Museum of Ireland
Short description:
โ€œProvision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book...โ€    Show more
Type of contract: Services
Products/services: Event services ๐Ÿ“ฆ
Description
Internal identifier: 0
Estimated value excluding VAT: 125 000 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œProvision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book...โ€    Show more
Type of contract: Services
Products/services: Event services ๐Ÿ“ฆ
Additional products/services: Sale of travel tickets and package tours services ๐Ÿ“ฆ
Tickets ๐Ÿ“ฆ
Advertising and marketing services ๐Ÿ“ฆ
Information technology services ๐Ÿ“ฆ
Information technology requirements review services ๐Ÿ“ฆ
Platform interconnectivity software package ๐Ÿ“ฆ
Miscellaneous software package and computer systems ๐Ÿ“ฆ
Cultural event organisation services ๐Ÿ“ฆ
Museum services ๐Ÿ“ฆ
Town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Sale of travel tickets and package tours services ๐Ÿ“ฆ
Tickets ๐Ÿ“ฆ
Advertising and marketing services ๐Ÿ“ฆ
Information technology services ๐Ÿ“ฆ
Information technology requirements review services ๐Ÿ“ฆ
Platform interconnectivity software package ๐Ÿ“ฆ
Miscellaneous software package and computer systems ๐Ÿ“ฆ
Cultural event organisation services ๐Ÿ“ฆ
Museum services ๐Ÿ“ฆ

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-02 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-04-02 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5206596
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-02 12:30:00 ๐Ÿ“…
Place:
โ€œhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5206596โ€
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โœ…

Contracting authority
Name and addresses
Name: National Museum of Ireland
National registration number: 4567183K
Postal address: National Museum of Ireland, Museum of Decorative Arts and History, Collins Barracks, Benburb Street
Postal code: D07 XKV4
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@museum.ie ๐Ÿ“ง
Phone: +353 (0)1 648 6479 ๐Ÿ“ž
Address of the buyer profile: https://www.museum.ie/en-ie/home ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5206596 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5206596 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œSee tender documentsโ€
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 045-145327 (2025-03-03)