Provision of Online Booking System for Tours, General Admission and Events for the National Museum of Ireland
National Museum of Ireland
Provision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book tickets for National Museum (NMI) tours and events, providing the option for paid events as well as free events with optional donations. Online Booking system must provide integration with payment providers and basic CRM functionality as detailed in section 2.3 of the RFT (request for tender) document.
DeadlineThe time limit for receipt of tenders was 2025-04-02. The procurement was published on 2025-03-03.
Who? What?- โข Event services โบ Cultural event organisation services
- โข Information systems or technology strategic review and planning services โบ Information technology services
- โข Market and economic research; polling and statistics โบ Advertising and marketing services
- โข Museum services and preservation services of historical sites and buildings โบ Museum services
- โข Networking software package โบ Platform interconnectivity software package
- โข Security-type printed matter โบ Tickets
- โข Software package and information systems โบ Miscellaneous software package and computer systems
- โข Systems and technical consultancy services โบ Information technology requirements review services
- โข Travel agency and similar services โบ Sale of travel tickets and package tours services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-03-03 | Contract notice |
Contract notice (2025-03-03)
Object
Scope of the procurement
Title: Provision of Online Booking System for Tours, General Admission and Events for the National Museum of Ireland
Short description:
โProvision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book...โ
Show more
Type of contract: Services
Products/services: Event services ๐ฆ
Description
Internal identifier:
Estimated value excluding VAT: 125 000 EUR ๐ฐ
Description of the procurement:
โProvision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book...โ
Show more
Type of contract: Services
Products/services: Event services ๐ฆ
Additional products/services: Sale of travel tickets and package tours services ๐ฆ
Tickets ๐ฆ
Advertising and marketing services ๐ฆ
Information technology services ๐ฆ
Information technology requirements review services ๐ฆ
Platform interconnectivity software package ๐ฆ
Miscellaneous software package and computer systems ๐ฆ
Cultural event organisation services ๐ฆ
Museum services ๐ฆ
Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Sale of travel tickets and package tours services ๐ฆ
Tickets ๐ฆ
Advertising and marketing services ๐ฆ
Information technology services ๐ฆ
Information technology requirements review services ๐ฆ
Platform interconnectivity software package ๐ฆ
Miscellaneous software package and computer systems ๐ฆ
Cultural event organisation services ๐ฆ
Museum services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-02 12:00:00 ๐
Conditions for opening of tenders: 2025-04-02 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5206596
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-02 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5206596โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: National Museum of Ireland
National registration number: 4567183K
Postal address: National Museum of Ireland, Museum of Decorative Arts and History, Collins Barracks, Benburb Street
Postal code: D07 XKV4
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@museum.ie ๐ง
Phone: +353 (0)1 648 6479 ๐
Address of the buyer profile: https://www.museum.ie/en-ie/home ๐
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5206596 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5206596 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures:
โSee tender documentsโ
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 045-145327 (2025-03-03)
Object
Scope of the procurement
Title: Provision of Online Booking System for Tours, General Admission and Events for the National Museum of Ireland
Short description:
โProvision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book...โ
Type of contract: Services
Products/services: Event services ๐ฆ
Description
Internal identifier:
0
Estimated value excluding VAT: 125 000 EUR ๐ฐ
Description of the procurement:
โProvision of a cloud based, software as a service, public facing online ticket booking system. The booking system will allow members of the public to book...โ
Type of contract: Services
Products/services: Event services ๐ฆ
Additional products/services: Sale of travel tickets and package tours services ๐ฆ
Tickets ๐ฆ
Advertising and marketing services ๐ฆ
Information technology services ๐ฆ
Information technology requirements review services ๐ฆ
Platform interconnectivity software package ๐ฆ
Miscellaneous software package and computer systems ๐ฆ
Cultural event organisation services ๐ฆ
Museum services ๐ฆ
Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Sale of travel tickets and package tours services ๐ฆ
Tickets ๐ฆ
Advertising and marketing services ๐ฆ
Information technology services ๐ฆ
Information technology requirements review services ๐ฆ
Platform interconnectivity software package ๐ฆ
Miscellaneous software package and computer systems ๐ฆ
Cultural event organisation services ๐ฆ
Museum services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-02 12:00:00 ๐
Conditions for opening of tenders: 2025-04-02 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5206596
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-02 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5206596โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: National Museum of Ireland
National registration number: 4567183K
Postal address: National Museum of Ireland, Museum of Decorative Arts and History, Collins Barracks, Benburb Street
Postal code: D07 XKV4
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@museum.ie ๐ง
Phone: +353 (0)1 648 6479 ๐
Address of the buyer profile: https://www.museum.ie/en-ie/home ๐
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5206596 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5206596 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures:
โSee tender documentsโ
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 045-145327 (2025-03-03)
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