Cloud SaaS Survey Software
Department of Justice Home Affairs and Migration
The Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will serve it in carrying out its functions.
DeadlineThe time limit for receipt of tenders was 2025-11-17. The procurement was published on 2025-10-17.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Analytical, scientific, mathematical or forecasting software package โบ Statistical software package
- โข Business transaction and personal business software development services โบ Analytical, scientific, mathematical or forecasting software development services โบ Statistical software development services
- โข Internet and intranet software package โบ Web server software package
- โข Market and economic research; polling and statistics โบ Statistical services
- โข Market research services โบ Social research services
- โข Networking software package โบ Miscellaneous networking software package
- โข Programming services of application software โบ Industry specific software development services
- โข Provider services โบ Application service providers
- โข Research and development services and related consultancy services โบ Research and Development services on security and defence materials
- โข Research and development services and related consultancy services โบ Design and execution of research and development
- โข Research and experimental development services โบ Research services
- โข Software package and information systems โบ Document creation, drawing, imaging, scheduling and productivity software package
- โข Software-related services โบ Software supply services
- โข Software-related services โบ Software support services
- โข Survey services โบ Economic research services
- โข Survey services โบ Survey design services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-10-17 | Contract notice |
| 2026-05-12 | Contract award notice |
Contract notice (2025-10-17)
Object
Scope of the procurement
Title: Cloud SaaS Survey Software
Short description:
โThe Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will...โ
Show more
Type of contract: Services
Products/services: Application service providers ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Description of the procurement:
โThe Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will...โ
Show more
Type of contract: Services
Products/services: Software supply services ๐ฆ
Additional products/services: Software-related services ๐ฆ
Software package and information systems ๐ฆ
Document creation, drawing, imaging, scheduling and productivity software package ๐ฆ
Market research services ๐ฆ
Social research services ๐ฆ
Economic research services ๐ฆ
Research and development services and related consultancy services ๐ฆ
Research services ๐ฆ
Design and execution of research and development ๐ฆ
Research and Development services on security and defence materials ๐ฆ
Miscellaneous networking software package ๐ฆ
Web server software package ๐ฆ
Market and economic research; polling and statistics ๐ฆ
Industry specific software development services ๐ฆ
Survey design services ๐ฆ
Statistical software package ๐ฆ
Statistical software development services ๐ฆ
Statistical services ๐ฆ
Programming services of application software ๐ฆ
Software support services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Software-related services ๐ฆ
Software package and information systems ๐ฆ
Document creation, drawing, imaging, scheduling and productivity software package ๐ฆ
Market research services ๐ฆ
Social research services ๐ฆ
Economic research services ๐ฆ
Research and development services and related consultancy services ๐ฆ
Research services ๐ฆ
Design and execution of research and development ๐ฆ
Research and Development services on security and defence materials ๐ฆ
Miscellaneous networking software package ๐ฆ
Web server software package ๐ฆ
Market and economic research; polling and statistics ๐ฆ
Industry specific software development services ๐ฆ
Survey design services ๐ฆ
Statistical software package ๐ฆ
Statistical software development services ๐ฆ
Statistical services ๐ฆ
Programming services of application software ๐ฆ
Software support services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-17 17:00:00 ๐
Conditions for opening of tenders: 2025-11-17 17:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
โChanging suppliers mid-term would cause disruptions, such as system incompatibilities or retraining needs, making a shorter duration impossibleโ
Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-17 17:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2025-11-05 17:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Justice Home Affairs and Migration
National registration number: Department of Justice
Postal address: 51 St Stephen's Green
Postal code: D02 HK52
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: cpu@justice.ie ๐ง
Phone: 016028202 ๐
URL: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Address of the buyer profile: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
Public order and safety
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6792374 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6792374 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 201-687534 (2025-10-17)
Object
Scope of the procurement
Title: Cloud SaaS Survey Software
Short description:
โThe Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will...โ
Type of contract: Services
Products/services: Application service providers ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Description of the procurement:
โThe Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will...โ
Type of contract: Services
Products/services: Software supply services ๐ฆ
Additional products/services: Software-related services ๐ฆ
Software package and information systems ๐ฆ
Document creation, drawing, imaging, scheduling and productivity software package ๐ฆ
Market research services ๐ฆ
Social research services ๐ฆ
Economic research services ๐ฆ
Research and development services and related consultancy services ๐ฆ
Research services ๐ฆ
Design and execution of research and development ๐ฆ
Research and Development services on security and defence materials ๐ฆ
Miscellaneous networking software package ๐ฆ
Web server software package ๐ฆ
Market and economic research; polling and statistics ๐ฆ
Industry specific software development services ๐ฆ
Survey design services ๐ฆ
Statistical software package ๐ฆ
Statistical software development services ๐ฆ
Statistical services ๐ฆ
Programming services of application software ๐ฆ
Software support services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Software-related services ๐ฆ
Software package and information systems ๐ฆ
Document creation, drawing, imaging, scheduling and productivity software package ๐ฆ
Market research services ๐ฆ
Social research services ๐ฆ
Economic research services ๐ฆ
Research and development services and related consultancy services ๐ฆ
Research services ๐ฆ
Design and execution of research and development ๐ฆ
Research and Development services on security and defence materials ๐ฆ
Miscellaneous networking software package ๐ฆ
Web server software package ๐ฆ
Market and economic research; polling and statistics ๐ฆ
Industry specific software development services ๐ฆ
Survey design services ๐ฆ
Statistical software package ๐ฆ
Statistical software development services ๐ฆ
Statistical services ๐ฆ
Programming services of application software ๐ฆ
Software support services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-17 17:00:00 ๐
Conditions for opening of tenders: 2025-11-17 17:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
โChanging suppliers mid-term would cause disruptions, such as system incompatibilities or retraining needs, making a shorter duration impossibleโ
Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-17 17:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2025-11-05 17:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Justice Home Affairs and Migration
National registration number: Department of Justice
Postal address: 51 St Stephen's Green
Postal code: D02 HK52
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: cpu@justice.ie ๐ง
Phone: 016028202 ๐
URL: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Address of the buyer profile: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
Public order and safety
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6792374 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6792374 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 201-687534 (2025-10-17)
Contract award notice (2026-05-12)
Object
Scope of the procurement
Products/services: Software supply services ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Maximum value of the framework agreements in this notice: 500 000 EUR ๐ฐ
Description
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Aim of strategic procurement: Reduction of environmental impacts
โConsideration of environmental sustainability award criteriaโ
Approach to reducing environmental impacts: Other
Green Procurement Criteria: National Green Public Procurement criteria
Award criteria
Cost criterion (name): Cost @ 30%
Cost criterion (weighting): 30
Quality criterion (name): Quality @ 70%
Quality criterion (weighting): 70
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number: LOT-0001
Contract Number: 440312
Date of conclusion of the contract: 2026-01-20 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 500 000 EUR ๐ฐ
Maximum value of the framework agreement: 500 000 EUR ๐ฐ
Tender identifier: 000143839
Identifier of lot or group of lots: LOT-0001
Name and address of the contractor
Name: SmartSurvey Limited
National registration number: SmartSurvey Limited
Postal code: Basepoint Business Centre, Oakfield Clos Tewkesbury Business Park TEWKESBURY Gloucestershire
Postal town: Gloucestershire
Country: United Kingdom ๐ฌ๐ง
Contact point: Gloucestershire
E-mail: mo@smartsurvey.co.uk ๐ง
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 093-331483 (2026-05-12)
Object
Scope of the procurement
Products/services: Software supply services ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Maximum value of the framework agreements in this notice: 500 000 EUR ๐ฐ
Description
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Aim of strategic procurement: Reduction of environmental impacts
โConsideration of environmental sustainability award criteriaโ
Approach to reducing environmental impacts: Other
Green Procurement Criteria: National Green Public Procurement criteria
Award criteria
Cost criterion (name): Cost @ 30%
Cost criterion (weighting): 30
Quality criterion (name): Quality @ 70%
Quality criterion (weighting): 70
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number: LOT-0001
Contract Number: 440312
Date of conclusion of the contract: 2026-01-20 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 500 000 EUR ๐ฐ
Maximum value of the framework agreement: 500 000 EUR ๐ฐ
Tender identifier: 000143839
Identifier of lot or group of lots: LOT-0001
Name and address of the contractor
Name: SmartSurvey Limited
National registration number: SmartSurvey Limited
Postal code: Basepoint Business Centre, Oakfield Clos Tewkesbury Business Park TEWKESBURY Gloucestershire
Postal town: Gloucestershire
Country: United Kingdom ๐ฌ๐ง
Contact point: Gloucestershire
E-mail: mo@smartsurvey.co.uk ๐ง
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 093-331483 (2026-05-12)
New procurements in related categories ๐
- IT services: consulting, software development, Internet and support (>20 new procurements)