Cloud SaaS Survey Software
Department of Justice Home Affairs and Migration
The Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will serve it in carrying out its functions.
DeadlineThe time limit for receipt of tenders was 2025-11-17. The procurement was published on 2025-10-17.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Analytical, scientific, mathematical or forecasting software package โบ Statistical software package
- โข Business transaction and personal business software development services โบ Analytical, scientific, mathematical or forecasting software development services โบ Statistical software development services
- โข Internet and intranet software package โบ Web server software package
- โข Market and economic research; polling and statistics โบ Statistical services
- โข Market research services โบ Social research services
- โข Networking software package โบ Miscellaneous networking software package
- โข Programming services of application software โบ Industry specific software development services
- โข Provider services โบ Application service providers
- โข Research and development services and related consultancy services โบ Design and execution of research and development
- โข Research and development services and related consultancy services โบ Research and Development services on security and defence materials
- โข Research and experimental development services โบ Research services
- โข Software package and information systems โบ Document creation, drawing, imaging, scheduling and productivity software package
- โข Software-related services โบ Software supply services
- โข Software-related services โบ Software support services
- โข Survey services โบ Economic research services
- โข Survey services โบ Survey design services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-10-17 | Contract notice |
| 2026-05-12 | Contract award notice |
Contract notice (2025-10-17)
Object
Scope of the procurement
Title: Cloud SaaS Survey Software
Short description:
Products/services: Application service providers ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Description
Internal identifier:
Products/services: Software supply services ๐ฆ
Additional products/services:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 60 months
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-17 17:00:00 ๐
Conditions for opening of tenders: 2025-11-17 17:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-17 17:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2025-11-05 17:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Justice Home Affairs and Migration
National registration number:
Postal address: 51 St Stephen's Green
Postal code: D02 HK52
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: cpu@justice.ie ๐ง
Phone: 016028202 ๐
URL: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Address of the buyer profile: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
Public order and safety
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6792374 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6792374 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 201-687534 (2025-10-17)
Object
Scope of the procurement
Title: Cloud SaaS Survey Software
Short description:
The Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will serve it in carrying out its functions.
Type of contract: Services
Products/services: Application service providers ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Description
Internal identifier:
0
Products/services: Software supply services ๐ฆ
Additional products/services:
Place of performance: Dublin ๐๏ธ
Duration: 60 months
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-17 17:00:00 ๐
Conditions for opening of tenders: 2025-11-17 17:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
Changing suppliers mid-term would cause disruptions, such as system incompatibilities or retraining needs, making a shorter duration impossible
Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-17 17:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6792374
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2025-11-05 17:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Justice Home Affairs and Migration
National registration number:
Department of Justice
Postal address: 51 St Stephen's Green
Postal code: D02 HK52
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: cpu@justice.ie ๐ง
Phone: 016028202 ๐
URL: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Address of the buyer profile: https://www.gov.ie/en/organisation/department-of-justice/ ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
Public order and safety
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6792374 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6792374 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 201-687534 (2025-10-17)
Contract award notice (2026-05-12)
Object
Scope of the procurement
Products/services: Software supply services ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Maximum value of the framework agreements in this notice: 500 000 EUR ๐ฐ
Description
Aim of strategic procurement: Reduction of environmental impacts
Consideration of environmental sustainability award criteria
Approach to reducing environmental impacts: Other
Green Procurement Criteria: National Green Public Procurement criteria
Award criteria
Cost criterion (name): Cost @ 30%
Cost criterion (weighting): 30
Quality criterion (name): Quality @ 70%
Quality criterion (weighting): 70
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2026-01-20 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 500 000 EUR ๐ฐ
Total value of the contract/lot: 500 000 EUR ๐ฐ
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: SmartSurvey Limited
National registration number:
Postal code: Basepoint Business Centre, Oakfield Clos Tewkesbury Business Park TEWKESBURY Gloucestershire
Postal town: Gloucestershire
Country: United Kingdom ๐ฌ๐ง
Contact point: Gloucestershire
E-mail: mo@smartsurvey.co.uk ๐ง
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 093-331483 (2026-05-12)
Object
Scope of the procurement
Products/services: Software supply services ๐ฆ
Estimated value excluding VAT: 500 000 EUR ๐ฐ
Maximum value of the framework agreements in this notice: 500 000 EUR ๐ฐ
Description
Aim of strategic procurement: Reduction of environmental impacts
Consideration of environmental sustainability award criteria
Approach to reducing environmental impacts: Other
Green Procurement Criteria: National Green Public Procurement criteria
Award criteria
Cost criterion (name): Cost @ 30%
Cost criterion (weighting): 30
Quality criterion (name): Quality @ 70%
Quality criterion (weighting): 70
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
440312
Date of conclusion of the contract: 2026-01-20 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 500 000 EUR ๐ฐ
Total value of the contract/lot: 500 000 EUR ๐ฐ
Tender identifier:
000143839
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: SmartSurvey Limited
National registration number:
SmartSurvey Limited
Postal code: Basepoint Business Centre, Oakfield Clos Tewkesbury Business Park TEWKESBURY Gloucestershire
Postal town: Gloucestershire
Country: United Kingdom ๐ฌ๐ง
Contact point: Gloucestershire
E-mail: mo@smartsurvey.co.uk ๐ง
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 093-331483 (2026-05-12)
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