Provision of Unified Communications & Telephony Solution

Children Health Ireland (CHI)

The purpose of this tender is to assist Children's Health Ireland (CHI) in procuring a fully resilient, managed and supported Telephony and Unified communications (UC) solution that combines voice, video, mobility, messaging, meeting, collaboration, and workflow configurations in a single solution.
Integration to the new Epic EHR (Electronic Health Record) system will also be key to enabling efficient and collaborative communications.

Deadline

The time limit for receipt of tenders was 2023-03-10. The procurement was published on 2023-02-01.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2023-02-01 Contract notice
2024-01-16 Contract award notice
Contract notice (2023-02-01)
Object
Scope of the procurement
Title: Integrated telecommunications services
Reference number: HSE 20246 Unified Comms
Short description:
โ€œThe purpose of this tender is to assist Children's Health Ireland (CHI) in procuring a fully resilient, managed and supported Telephony and Unified...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Integrated telecommunications services ๐Ÿ“ฆ
Additional CPV: Communications server software package ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Children Health Ireland (CHI)
Postal address: Herberton, St James Walk, Rialto,
Postal code: DO8 HP97
Postal town: Dublin
Contact
Internet address: http://www.hse.ie ๐ŸŒ
E-mail: grace.cooney@hse.ie ๐Ÿ“ง
Phone: +353 0 ๐Ÿ“ž
Fax: +353 1111111111 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=233285&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=233285&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2023-02-01 ๐Ÿ“…
Submission deadline: 2023-03-10 ๐Ÿ“…
Publication date: 2023-02-06 ๐Ÿ“…
Identifiers
Notice number: 2023/S 026-074374
OJ-S issue: 26

Object
Scope of the procurement
Short description:
โ€œThe purpose of this tender is to assist Children's Health Ireland (CHI) in procuring a fully resilient, managed and supported Telephony and Unified...โ€    Show more

โ€œIntegration to the new Epic EHR (Electronic Health Record) system will also be key to enabling efficient and collaborative communications.โ€
Estimated total value: 1 EUR ๐Ÿ’ฐ
Short description:
โ€œIntegration to the new Epic EHR (Electronic Health Record) system will also be key to enabling efficient and collaborative communications throughout CHI.โ€
Estimated value excluding VAT: 1 EUR ๐Ÿ’ฐ
Duration: 84 months
Description of renewals:
โ€œThe Contracting Authority reserves the right to extend for an additional 24 (twenty- four) month period.โ€

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 12 months
Tender opening date: 2023-03-10 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Grace Cooney
Address of the buyer profile: http://www.childrenshealthireland.ie ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=233285&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: High Court
Postal address: The High Court Central Office
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886569 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: www.courts.ie ๐ŸŒ
Source: OJS 2023/S 026-074374 (2023-02-01)
Contract award notice (2024-01-16)
Object
Scope of the procurement
Total value of the procurement: 5 863 720 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2024-01-16 ๐Ÿ“…
Publication date: 2024-01-19 ๐Ÿ“…
Identifiers
Notice number: 2024/S 014-037195
Refers to notice: 2023/S 026-074374
OJ-S issue: 14

Procedure
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 60%
Cost criterion (name): Cost
Cost criterion (weighting): 40%

Award of contract
Date of contract conclusion: 2023-12-21 ๐Ÿ“…
Name: Vodafone
National registration number: 326967
Postal address: Mountainview, Leopardstown
Postal town: Dublin 18
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 0000000000 ๐Ÿ“ž
E-mail: shelah.mcmahon@vodafone.com ๐Ÿ“ง
Internet address: http://www.vodafone.com ๐ŸŒ
Total value of the procurement: 5 863 720 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 7
Source: OJS 2024/S 014-037195 (2024-01-16)