IT Managed Services Framework

Bord Na Mona

Expressions of interest are invited from suitably qualified Applicants interested in being considered for for the provision of IT Managed Services. The Company intends to establish a single supplier framework for each Lot. Once the Framework Agreement for each of the Lots is in place, and as and when requirements arise, contracts will be awarded to the framework member either on the basis of the original tender submitted or after discussing the specific scope of work/requirements and agreeing the contract price in accordance with the original tender submission. The Framework Agreement period will be for an initial duration of three years with the option to extend annually for up to an additional five years, subject always to the satisfactory performance of the supplier. Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.

Deadline
The time limit for receipt of tenders was 2023-02-10. The procurement was published on 2023-01-26.

Who?

What?

Where?

Procurement history
Date Document
2023-01-26 Contract notice
Contract notice (2023-01-26)
Contracting authority
Name and addresses
Name: Bord Na Mona
National registration number: N/a
Postal address: Main Street
Postal town: Co.Kildare
Postal code: Newbridge
Country: Ireland 🇮🇪
Contact person: Sinead Connolly
Phone: +353 45439000 📞
E-mail: fergal.doyle@bnm.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.bordnamona.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1177 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=232728&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=232728&B=ETENDERS_SIMPLE 🌏
Type of the contracting authority
Other type: Commercial Semi State

Object
Scope of the procurement
Title: IT Managed Services Framework FD 01/23
Products/services: Computer support services 📦
Short description:
“Expressions of interest are invited from suitably qualified Applicants interested in being considered for for the provision of IT Managed Services. The...”    Show more
Estimated value excluding VAT: EUR 8 000 000 💰
Information about lots
Tenders may be submitted for all lots

1️⃣
Scope of the procurement
Title: Application Support Lot 1
Title
Lot Identification Number: 1
Description
Additional products/services: Computer-related services 📦
Additional products/services: Computer-related management services 📦
Additional products/services: Computer facilities management services 📦
Additional products/services: Computer-related professional services 📦
Additional products/services: Computer support and consultancy services 📦
Additional products/services: Computer back-up and catalogue conversion services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Ireland
Description of the procurement:
“1st, 2nd and 3rd level support are required for: Oracle Functional Applications Support • Order to Cash • Procure to Pay • Record to...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“The Framework Agreement period will be for an initial duration of three years with the option to extend annually for up to an additional five years, subject...”    Show more
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”

2️⃣
Scope of the procurement
Title: IT Service Support Lot 2
Title
Lot Identification Number: 2
Description
Description of the procurement:
“1st, 2nd and 3rd level support are required for: IT Infrastructure • Storage, Backup and Compute Infrastructure • Firewalls • Session Border Controllers...”    Show more

3️⃣
Scope of the procurement
Title: IT Service Support Microsoft & Cloud Technologies ot 3
Title
Lot Identification Number: 3
Description
Description of the procurement:
“1st, 2nd and 3rd level support are required for: IT Operations • Virtualization and Cloud o Vmware, OCI and Azure • OS support o Windows and Linux OSes and...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions:
“Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice”

Procedure
Type of procedure
Competitive procedure with negotiation
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Previous publication concerning this procedure: 2021/S 221-583743
Time limit for receipt of tenders or requests to participate: 2023-02-10 18:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12

Complementary information
Information about recurrence
This is a recurrent procurement
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information

“1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”    Show more
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: http://www.courts.ie/ 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“Please use the following: The Company will not conclude this contract to which a standstill period applies in accordance with Council Directive 2014/25/EU,...”    Show more
Service from which information about the review procedure may be obtained
Name: Central office of the High Courts (Appeal Section)
Postal address: Ground Floor, East Wing, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: http://www.courts.ie/ 🌏
Source: OJS 2023/S 022-063570 (2023-01-26)