UCDOPP5085 Customer and Support Services to University College Dublin

University College Dublin ( UCD )

Provision of Customer and Support Services to University College Dublin. Full details of the requirements are available in Appendix 1: Requirements and Specifications in the RFT.

Deadline

The time limit for receipt of tenders was 2022-09-27. The procurement was published on 2022-08-23.

Who? What? Where?
Procurement history
Date Document
2022-08-23 Contract notice
2022-12-06 Contract award notice
Contract notice (2022-08-23)
Object
Scope of the procurement
Title: Office-support services
Reference number: UCDOPP5085
Short description:
Provision of Customer and Support Services to University College Dublin. Full details of the requirements are available in Appendix 1: Requirements and Specifications in the RFT.
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Office-support services ๐Ÿ“ฆ
Additional CPV: Administrative services for business operations ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: University College Dublin ( UCD )
Postal address: Procurement Office, UCD Agriculture & Food Science Building
Postal code: Belfield
Postal town: Dublin 4
Contact
Internet address: http://www.ucd.ie/ ๐ŸŒ
E-mail: eileen.delaney@ucd.ie ๐Ÿ“ง
Phone: +353 17167616 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221654&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221654&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-08-23 ๐Ÿ“…
Submission deadline: 2022-09-27 ๐Ÿ“…
Publication date: 2022-08-26 ๐Ÿ“…
Identifiers
Notice number: 2022/S 164-465941
OJ-S issue: 164
Additional information
Please note Bidders Briefing, Clarification and Tender Submission Dates. All correspondence regarding tenders must be through the message box on www.etenders.gov.ie.

Object
Scope of the procurement
Estimated total value: 3 300 000 EUR ๐Ÿ’ฐ
Short description: Customer and Support Services
Estimated value excluding VAT: 3 300 000 EUR ๐Ÿ’ฐ
Duration: 48 months
Description of renewals: When the current contract expires
Additional information:
Please note Bidders Briefing, Clarification and Tender Submission Dates. All correspondence regarding tenders must be through the message box on www.etenders.gov.ie.
Place of performance
Main site or place of performance: UCD, Belfield, Dublin 4

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 12 months
Tender opening date: 2022-09-27 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: IE6517386K
Contact
Contact point: Eileen Delaney
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221654&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: 36 months

Complementary information
Review body
Name: Central Office of the High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: www.courts.ie ๐ŸŒ
Source: OJS 2022/S 164-465941 (2022-08-23)
Contract award notice (2022-12-06)
Object
Scope of the procurement
Short description:
This competition is to fulfill current Customer and Support Services requirements in UCD Estates Services and UCD Library, as well as any future requirements throughout the University identified during the term of any Services Contract awarded.
Notice metadata
Document type: Contract award notice
Place of performance
NUTS region: Eastern and Midland ๐Ÿ™๏ธ

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Awarding authority name: Ucd
Postal address: University College Dublin
Postal code: D04V1W8
Contact
Internet address: http://www.UCD.ie ๐ŸŒ
Phone: +353 1717000 ๐Ÿ“ž

Reference
Dates
Date dispatched: 2022-12-06 ๐Ÿ“…
Publication date: 2022-12-09 ๐Ÿ“…
Identifiers
Notice number: 2022/S 238-685841
Refers to notice: 2022/S 164-465941
OJ-S issue: 238

Object
Scope of the procurement
Short description: services

Procedure
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 60%
Price (weighting): 40

Contracting authority
Identity
National registration number: Ucd
Contact
Internet address: www.UCD.ie ๐ŸŒ

Complementary information
Review body
Name: Office of the High Court
Source: OJS 2022/S 238-685841 (2022-12-06)