UCDOPP5085 Customer and Support Services to University College Dublin

University College Dublin ( UCD )

Provision of Customer and Support Services to University College Dublin. Full details of the requirements are available in Appendix 1: Requirements and Specifications in the RFT.

Deadline
The time limit for receipt of tenders was 2022-09-27. The procurement was published on 2022-08-23.

Who?

What?

Where?

Procurement history
Date Document
2022-08-23 Contract notice
2022-12-06 Contract award notice
Contract notice (2022-08-23)
Contracting authority
Name and addresses
Name: University College Dublin ( UCD )
National registration number: IE6517386K
Postal address: Procurement Office, UCD Agriculture & Food Science Building
Postal town: Dublin 4
Postal code: Belfield
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Eileen Delaney
Phone: +353 17167616 ๐Ÿ“ž
E-mail: eileen.delaney@ucd.ie ๐Ÿ“ง
Region: Dublin ๐Ÿ™๏ธ
URL: http://www.ucd.ie/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221654&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221654&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œUCDOPP5085 Customer and Support Services to University College Dublin UCDOPP5085โ€
Products/services: Office-support services ๐Ÿ“ฆ
Short description:
โ€œProvision of Customer and Support Services to University College Dublin. Full details of the requirements are available in Appendix 1: Requirements and...โ€    Show more
Estimated value excluding VAT: EUR 3 300 000 ๐Ÿ’ฐ

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Additional products/services: Administrative services for business operations ๐Ÿ“ฆ
Additional products/services: Reception services ๐Ÿ“ฆ
Additional products/services: Facilities management services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Place of performance: Eastern and Midland ๐Ÿ™๏ธ
Place of performance: Ireland ๐Ÿ™๏ธ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: UCD, Belfield, Dublin 4
Description of the procurement: Customer and Support Services
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 300 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: When the current contract expires
Additional information:
โ€œPlease note Bidders Briefing, Clarification and Tender Submission Dates. All correspondence regarding tenders must be through the message box on www.etenders.gov.ie.โ€    Show more

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-09-27 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2022-09-27 12:00 ๐Ÿ“…

Complementary information
Information about recurrence
This is a recurrent procurement โœ…
Estimated timing for further notices to be published: 36 months
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: Central Office of the High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
URL: www.courts.ie ๐ŸŒ
Source: OJS 2022/S 164-465941 (2022-08-23)
Contract award notice (2022-12-06)
Contracting authority
Name and addresses
Name: Ucd
National registration number: Ucd
Postal address: University College Dublin
Postal code: D04V1W8
Phone: +353 1717000 ๐Ÿ“ž
Region: Eastern and Midland ๐Ÿ™๏ธ
URL: www.UCD.ie ๐ŸŒ

Object
Scope of the procurement
Title: Customer and Support Services to University College Dublin UCDOPP5085
Short description:
โ€œThis competition is to fulfill current Customer and Support Services requirements in UCD Estates Services and UCD Library, as well as any future...โ€    Show more
Description
Description of the procurement: services
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 60%
Price (weighting): 40

Procedure
Administrative information
Previous publication concerning this procedure: 2022/S 164-465941

Award of contract

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Contract Number: 1
Title: UCDOPP5085 Customer and Support Services to University College Dublin
Information on non-award
Other reasons (discontinuation of procedure)

Complementary information
Review body
Name: Office of the High Court
Source: OJS 2022/S 238-685841 (2022-12-06)