Telephonist/Receptionist Services

Chief State Solicitor's Office

Telephonist/Receptionist services outlined in attached RFT document.

Deadline

The time limit for receipt of tenders was 2022-07-08. The procurement was published on 2022-05-06.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-05-06 Contract notice
2022-09-27 Contract award notice
Contract notice (2022-05-06)
Object
Scope of the procurement
Title: Reception services
Reference number: OSU001
Short description: Telephonist/Receptionist services outlined in attached RFT document.
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Reception services ๐Ÿ“ฆ
Additional CPV: Reception services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Chief State Solicitor's Office
Postal address: Osmond House
Postal code: Little Ship Street
Postal town: Dublin 8
Contact
Internet address: https://www.attorneygeneral.ie/csso/english/index.htm ๐ŸŒ
E-mail: darren_gahan@csso.gov.ie ๐Ÿ“ง
Phone: +353 14176100 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=212505&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=212505&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-05-06 ๐Ÿ“…
Submission deadline: 2022-07-08 ๐Ÿ“…
Publication date: 2022-05-11 ๐Ÿ“…
Identifiers
Notice number: 2022/S 091-250897
OJ-S issue: 91
Additional information
Please see attached RFT

Object
Scope of the procurement
Estimated total value: 280 000 EUR ๐Ÿ’ฐ
Short description:
This RFT is for the provision of Receptionist/Telephonist services set out in appendix 1 of the attached RFT document.
Estimated value excluding VAT: 280 000 EUR ๐Ÿ’ฐ
Duration: 24 months
Description of renewals: Possibility of two twelve month extensions
Additional information: Please see attached RFT
Place of performance
Main site or place of performance: Chief State Solicitor's Office, Dublin

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2023-01-07 ๐Ÿ“…
Tender opening date: 2022-07-08 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Darren Gahan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/353 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=212505&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Office Services, Chief State Solicitor's Office, Dublin
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2022/S 091-250897 (2022-05-06)
Contract award notice (2022-09-27)
Object
Scope of the procurement
Total value of the procurement: 280 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-09-27 ๐Ÿ“…
Publication date: 2022-09-30 ๐Ÿ“…
Identifiers
Notice number: 2022/S 189-535624
Refers to notice: 2022/S 091-250897
OJ-S issue: 189

Procedure
Award criteria
Quality criterion (name): Quality of service plan
Quality criterion (weighting): 150 marks
Quality criterion (name): Quality and continuity of service management
Cost criterion (name): Cost
Cost criterion (weighting): 200 marks

Award of contract
Date of contract conclusion: 2022-09-23 ๐Ÿ“…
Name: Milgan & Dilgan
National registration number: 357563
Postal address: Unit 4 Hillview House, 52 Bracken Road Sandyford
Postal town: Dublin
Postal code: D18CH24
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: alan@sosps.ie ๐Ÿ“ง
Internet address: http://helpdesk@sosps.ie ๐Ÿ“ง
Total value of the procurement: 248 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 2
Source: OJS 2022/S 189-535624 (2022-09-27)