Telephonist/Receptionist Services

Chief State Solicitor's Office

Telephonist/Receptionist services outlined in attached RFT document.

Deadline
The time limit for receipt of tenders was 2022-07-08. The procurement was published on 2022-05-06.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2022-05-06 Contract notice
2022-09-27 Contract award notice
Contract notice (2022-05-06)
Contracting authority
Name and addresses
Name: Chief State Solicitor's Office
National registration number: N/a
Postal address: Osmond House
Postal town: Dublin 8
Postal code: Little Ship Street
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Darren Gahan
Phone: +353 14176100 ๐Ÿ“ž
E-mail: darren_gahan@csso.gov.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.attorneygeneral.ie/csso/english/index.htm ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/353 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=212505&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=212505&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: Telephonist/Receptionist Services OSU001
Products/services: Reception services ๐Ÿ“ฆ
Short description: Telephonist/Receptionist services outlined in attached RFT document.
Estimated value excluding VAT: EUR 280 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Reception services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Chief State Solicitor's Office, Dublin
Description of the procurement:
โ€œThis RFT is for the provision of Receptionist/Telephonist services set out in appendix 1 of the attached RFT document.โ€
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 280 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Possibility of two twelve month extensions
Additional information: Please see attached RFT

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-07-08 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2023-01-07 ๐Ÿ“…
Conditions for opening of tenders: 2022-07-08 12:00 ๐Ÿ“…

Complementary information
Review body
Name: Office Services, Chief State Solicitor's Office, Dublin
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2022/S 091-250897 (2022-05-06)
Contract award notice (2022-09-27)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 280 000 ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Quality of service plan
Quality criterion (weighting): 150 marks
Quality criterion (name): Quality and continuity of service management
Cost criterion (name): Cost
Cost criterion (weighting): 200 marks

Procedure
Administrative information
Previous publication concerning this procedure: 2022/S 091-250897

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title: Telephonist/Receptionist Services
Date of conclusion of the contract: 2022-09-23 ๐Ÿ“…
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Milgan & Dilgan
National registration number: 357563
Postal address: Unit 4 Hillview House, 52 Bracken Road Sandyford
Postal town: Dublin
Postal code: D18CH24
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: alan@sosps.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://helpdesk@sosps.ie ๐ŸŒ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 280 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 248 000 ๐Ÿ’ฐ
Source: OJS 2022/S 189-535624 (2022-09-27)