Single-Party Framework Agreement for the Provision of UX/UI Digital Design Services to Dublin City Council

Dublin City Council

Dublin City Council is seeking to engage a digital/web UX/UI designer to provide ongoing support to it with an initial contract for the support for the dublincity.ie. website.

Deadline

The time limit for receipt of tenders was 2022-07-25. The procurement was published on 2022-06-24.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-06-24 Contract notice
2022-11-22 Contract award notice
Contract notice (2022-06-24)
Object
Scope of the procurement
Title: World wide web (www) site design services
Reference number: Etenders RFT I.D. 215834
Short description:
Dublin City Council is seeking to engage a digital/web UX/UI designer to provide ongoing support to it with an initial contract for the support for the dublincity.ie. website.
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: World wide web (www) site design services ๐Ÿ“ฆ
Additional CPV: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Regional or local authority
Awarding authority name: Dublin City Council
Postal address: Civic Offices, Wood Quay
Postal code: Dublin
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie ๐ŸŒ
E-mail: webmaster@dublincity.ie ๐Ÿ“ง
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=215966&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=215966&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-06-24 ๐Ÿ“…
Submission deadline: 2022-07-25 ๐Ÿ“…
Publication date: 2022-06-29 ๐Ÿ“…
Identifiers
Notice number: 2022/S 123-350199
OJ-S issue: 123
Additional information
See tender documentation on www.etenders.gov.ie RFT ID: 215834

Object
Scope of the procurement
Estimated total value: 1 500 000 EUR ๐Ÿ’ฐ
Short description:
The Contracting Authority is proposing to establish a single party framework with a digital/web UX/UI service provider for UX/UI consultancy services.
An initial contract will be awarded on foot of this procurement for the provision of ongoing support for the dublincity.ie website.
The successful tenderer will be required to work with the Contracting Authority and its partners to ensure dublincity.ie adheres to the principles of user-centred design at all times.
This entails, but is not limited to the following:
Ensuring design and functionality standards are consistently met and applied across dublincity.ie
Continual content and functionality reviews of dublincity.ie to ensure optimal user experience across the website.
Day-to-Day maintenance of any design/content issues that may arise.
Regular meetings with the Contracting Authority to discuss prevalent issues about dublincity.ie
The design of any new functionality/content that maybe required for dublincity.ie
Other services which may be drawndown from the framework include, but not limited to the following,
develop additional websites, microsites or applications for projects, events or new services.
user research on new and existing digital resources
input into usability testing new and existing digital services
ethnographic research such a customer focus groups
working with the Contracting Authority and other stakeholders on customer experience
Further details are available in the attached RFT document.
Please consult the tender documentation, which contains full instructions regarding the submission of tender and is available to download from www.etenders.gov.ie using RFT ID: 215834.
For further information, please refer to attached documentation. Please note that this project is subject to funding.
Estimated value excluding VAT: 1 500 000 EUR ๐Ÿ’ฐ
Duration: 48 months
Additional information: See tender documentation on www.etenders.gov.ie RFT ID: 215834
Place of performance
Main site or place of performance: Dublin

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Irish ๐Ÿ—ฃ๏ธ
Tender validity period: 12 months
Tender opening date: 2022-07-25 ๐Ÿ“…
Tender opening time: 12:00
Place: The date and time and place for opening of tenders may change at the discretion of Dublin City Council.

Contracting authority
Identity
National registration number: N/a
Contact
Internet address: www.dublincity.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=215966&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: Prior to the end of the Framework Agreement established under this competition.
1. The Contracting Authority anticipates that the value of the Framework Agreement will be within the range of โ‚ฌ900,000 to โ‚ฌ1,500,000 (excluding VAT)
2. Suppliers must register their interest on the Irish Government procurement opportunities portal www.etenders.gov.ie in order to be included on the mailing list for clarifications.
3. Please note that all information relating to attachments, including clarifications & changes, will be published on www.etenders.gov.ie only. Registration is free of charge. DCC will not accept responsibility for information relayed (or not relayed) via third parties.
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4. Emailed/faxed/late tenders will not be accepted.
5. Suppliers should note the following when making their submission:
โ€ข To enable submission of multiple documents concurrently, download & install the โ€˜Upload Manager ActiveXโ€™ facility to your eTenders user profile.
โ€ข When using the โ€˜Upload Managerโ€™ facility do not use the โ€˜Scheduleโ€™ option.
โ€ข Instead, use only the โ€˜Uploadโ€™ option, which will enable monitoring of the upload.
โ€ข Suppliers who do not use the Upload Manager can upload individual files, however please ensure to allow sufficient time for upload.
โ€ข There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload.
โ€ข In order to submit a document to the electronic postbox, please note that you must click โ€œSubmit Responseโ€. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the โ€œSubmit Responseโ€ button will be disabled automatically upon expiration of the response deadline.
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โ€ข Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should take into account the fact that upload speeds vary.
โ€ข If you experience difficulty when uploading documents please contact eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am โ€“ 17:30pm GMT)
6. All queries must be submitted through the messaging facility on www.etenders.gov.ie. RFT ID: 215834 and must be in question format. Responses will be circulated to those that have registered an interest in this notice on www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 17:00 hours, Wednesday, 13th July 2022 to enable issue of responses to all interested parties.
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7. Refer to document 'Additional Informationโ€™ available to download from www.etenders.gov.ie using RFT ID 215834 for further information.

Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Information about review deadlines:
As set out in section 7 of the European Communities (Public Authoritesโ€™ Contracts) (Review Procedures) Regulations SI 130/2010, as amended.
Body responsible for mediation procedures
Name: Consult Legal Advisor
Postal town: Consult Legal Advisor
Service from which information about the review procedure may be obtained
Same as: Body responsible for mediation procedures
Source: OJS 2022/S 123-350199 (2022-06-24)
Contract award notice (2022-11-22)
Object
Scope of the procurement
Total value of the procurement: 1 500 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-11-22 ๐Ÿ“…
Publication date: 2022-11-25 ๐Ÿ“…
Identifiers
Notice number: 2022/S 228-654905
Refers to notice: 2022/S 123-350199
OJ-S issue: 228

Procedure
Award criteria
Quality criterion (name): Quality and Balance of the Proposed Team
Quality criterion (weighting): 40
Quality criterion (name): Proposed methodology for the delivery of the Initial Contract
Quality criterion (weighting): 30
Quality criterion (name): Contract Management
Quality criterion (weighting): 10
Cost criterion (name): Cost
Cost criterion (weighting): 20

Award of contract
Date of contract conclusion: 2022-11-18 ๐Ÿ“…
Name: Big Motive
National registration number: 848824483
Postal address: 2nd Floor, The Flatiron, 64-66 Upper Church Lane
Postal town: Belfast
Postal code: BT1 4QL
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
Phone: +44 2890241033 ๐Ÿ“ž
E-mail: ss@bigmotive.com ๐Ÿ“ง
Country: Belfast ๐Ÿ™๏ธ
Internet address: http://www.bigmotive.com ๐ŸŒ
Total value of the procurement: 1 500 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 8
Source: OJS 2022/S 228-654905 (2022-11-22)