RFT for the supply of Repair and Maintenance services for Data Processing (Computer) Equipment

Department of Social Protection

The repair and maintenance (including ALL parts and labour) of the Departmentโ€™s data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts.

Deadline

The time limit for receipt of tenders was 2022-08-08. The procurement was published on 2022-06-30.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-06-30 Contract notice
2022-10-04 Contract award notice
Contract notice (2022-06-30)
Object
Scope of the procurement
Title: Maintenance and repair of computer equipment
Short description:
The repair and maintenance (including ALL parts and labour) of the Departmentโ€™s data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts.
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Maintenance and repair of computer equipment ๐Ÿ“ฆ
Additional CPV: Data-processing machines (hardware) ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Social Protection
Postal address: College Road
Postal code: Ie
Postal town: Sligo
Contact
Internet address: https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/ ๐ŸŒ
E-mail: samantha.mcnulty@welfare.ie ๐Ÿ“ง
Phone: +353 719148367 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=217880&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=217880&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-06-30 ๐Ÿ“…
Submission deadline: 2022-08-08 ๐Ÿ“…
Publication date: 2022-07-05 ๐Ÿ“…
Identifiers
Notice number: 2022/S 127-362124
OJ-S issue: 127

Object
Scope of the procurement
Estimated total value: 2 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Maintenance and Repair of OpenVMS hardware, SAN and related peripherals.
Lot number: 1
Short description:
Maintenance and Repair of OpenVMS hardware, SAN Storage/ Storage controllers and SAN FC switches.
Maintenance and repair of related peripherals (tape drives/printers), Provision of an on-site-engineer during normal business hours to Service/Maintain all equipment in Lot 1.
Estimated value excluding VAT: 1 500 000 EUR ๐Ÿ’ฐ
Duration: 36 months
Description of renewals:
The Contracting Authority reserves the right to extend the Term for a period or periods of up to 1 year with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the Contracting Authorityโ€™s obligations at law.
Title of the lot: Maintenance and repair of other Servers.
Lot number: 2
Short description:
Maintenance and repair of other Servers. Provision of an on-site-engineer normal business hours to Service/Maintain all equipment in Lot 2.
Estimated value excluding VAT: 500 000 EUR ๐Ÿ’ฐ
Place of performance
Main site or place of performance: Ireland

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:30
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2022-08-08 ๐Ÿ“…
Tender opening time: 12:30

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Samantha McNulty
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=217880&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay, Dublin, Ireland
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
Source: OJS 2022/S 127-362124 (2022-06-30)
Contract award notice (2022-10-04)
Object
Scope of the procurement
Reference number: 1113
Total value of the procurement: 1 293 759 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-10-04 ๐Ÿ“…
Publication date: 2022-10-07 ๐Ÿ“…
Identifiers
Notice number: 2022/S 194-550146
Refers to notice: 2022/S 127-362124
OJ-S issue: 194
Additional information
Initially tendered as 2 x Lots, provision was made in RFT to merge the Lots into one contract.

Object
Scope of the procurement
Lot number: 3

Procedure
Award criteria
Quality criterion (name): technical expertise
Quality criterion (weighting): 25%
Quality criterion (name): diagnosis/resolving hardware vs. software problems
Quality criterion (weighting): 10%
Quality criterion (name): Engineer supports/training
Quality criterion (weighting): 4%
Quality criterion (name): management & escalation processes
Quality criterion (weighting): 8%
Price (weighting): 53%

Award of contract
Date of contract conclusion: 2022-10-01 ๐Ÿ“…
Name: Hewlett Packard Enterprise Ireland Limited
National registration number: IE 3334222LH
Postal address: Liffey Park Technology Campus
Postal town: Leixlip, Co Kildare
Postal code: Barnhall Road
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 15684104 ๐Ÿ“ž
E-mail: rose.heverin@hpe.com ๐Ÿ“ง
Total value of the procurement: 1 257 048 EUR ๐Ÿ’ฐ
36 711 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 1
Source: OJS 2022/S 194-550146 (2022-10-04)