RFT for the supply of Repair and Maintenance services for Data Processing (Computer) Equipment

Department of Social Protection

The repair and maintenance (including ALL parts and labour) of the Department’s data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts.

Deadline
The time limit for receipt of tenders was 2022-08-08. The procurement was published on 2022-06-30.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2022-06-30 Contract notice
2022-10-04 Contract award notice
Contract notice (2022-06-30)
Contracting authority
Name and addresses
Name: Department of Social Protection
National registration number: N/a
Postal address: College Road
Postal town: Sligo
Postal code: Ie
Country: Ireland 🇮🇪
Contact person: Samantha McNulty
Phone: +353 719148367 📞
E-mail: samantha.mcnulty@welfare.ie 📧
Region: Éire/Ireland 🏙️
URL: https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/ 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=217880&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=217880&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“RFT for the supply of Repair and Maintenance services for Data Processing (Computer) Equipment”
Products/services: Maintenance and repair of computer equipment 📦
Short description:
“The repair and maintenance (including ALL parts and labour) of the Department’s data processing equipment and peripherals. The Department's PC, data network...”    Show more
Estimated value excluding VAT: EUR 2 000 000 💰
Information about lots
Tenders may be submitted for all lots

1️⃣
Scope of the procurement
Title: Maintenance and Repair of OpenVMS hardware, SAN and related peripherals.
Title
Lot Identification Number: 1
Description
Additional products/services: Data-processing machines (hardware) 📦
Additional products/services: Mainframe hardware 📦
Additional products/services: Hardware 📦
Additional products/services: Information systems and servers 📦
Additional products/services: Servers 📦
Additional products/services: Network servers 📦
Additional products/services: Computer servers 📦
Additional products/services: File servers 📦
Additional products/services: Printer servers 📦
Additional products/services: Maintenance and repair of mainframe computers 📦
Additional products/services: Maintenance and repair of data network equipment 📦
Additional products/services: Maintenance of data network equipment 📦
Additional products/services: Maintenance and repair of computer peripherals 📦
Additional products/services: Hardware installation services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Ireland
Description of the procurement:
“Maintenance and Repair of OpenVMS hardware, SAN Storage/ Storage controllers and SAN FC switches. Maintenance and repair of related peripherals (tape...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“The Contracting Authority reserves the right to extend the Term for a period or periods of up to 1 year with a maximum of 2 such extension or extensions on...”    Show more

2️⃣
Scope of the procurement
Title: Maintenance and repair of other Servers.
Title
Lot Identification Number: 2
Description
Description of the procurement:
“Maintenance and repair of other Servers. Provision of an on-site-engineer normal business hours to Service/Maintain all equipment in Lot 2.”
Scope of the procurement
Estimated total value excluding VAT: EUR 500 000 💰

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-08-08 12:30 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2022-08-08 12:30 📅

Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay, Dublin, Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Source: OJS 2022/S 127-362124 (2022-06-30)
Contract award notice (2022-10-04)
Object
Scope of the procurement
Title:
“RFT for the supply of Repair and Maintenance services for Data Processing (Computer) Equipment 1113”
Total value of the procurement (excluding VAT): EUR 1 293 759 💰
Information about lots
This contract is divided into lots
Award criteria
Quality criterion (name): technical expertise
Quality criterion (weighting): 25%
Quality criterion (name): diagnosis/resolving hardware vs. software problems
Quality criterion (weighting): 10%
Quality criterion (name): Engineer supports/training
Quality criterion (weighting): 4%
Quality criterion (name): management & escalation processes
Quality criterion (weighting): 8%
Price (weighting): 53%
Title
Lot Identification Number: 3

Procedure
Administrative information
Previous publication concerning this procedure: 2022/S 127-362124

Award of contract

1️⃣
Contract Number: 1
Title: Maintenance and Repair of OpenVMS hardware, SAN and related peripherals.
Date of conclusion of the contract: 2022-10-01 📅
Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: Hewlett Packard Enterprise Ireland Limited
National registration number: IE 3334222LH
Postal address: Liffey Park Technology Campus
Postal town: Leixlip, Co Kildare
Postal code: Barnhall Road
Country: Ireland 🇮🇪
Phone: +353 15684104 📞
E-mail: rose.heverin@hpe.com 📧
Region: Éire/Ireland 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 257 048 💰

2️⃣
Contract Number: 2
Title: Maintenance and repair of other Servers.
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 36 711 💰

Complementary information
Additional information

“Initially tendered as 2 x Lots, provision was made in RFT to merge the Lots into one contract.”
Source: OJS 2022/S 194-550146 (2022-10-04)